R-2016-137 2016-08-08RESOLUTION NO. R2016-137
A Resolution of the City Council for the City of Pearland, approving
employee ancillary benefits for Employee Life Insurance, Accidental
Death and Dismemberment, and Long Term Disability to Symetra, in the
estimated amount of $84,109, for fiscal year 2016-2017.
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PEARLAND, TEXAS:
Section 1. That the City of Pearland has received bids for employee ancillary
benefits, attached hereto as Exhibit "A", and such rates have been evaluated.
Section 2. That the City Council hereby adopts the ancillary employee benefit
package offered by Symetra in the amount described in exhibit "A", attached hereto and
incorporated for all purposes.
PASSED, APPROVED and ADOPTED this the 8thday of August, A.D., 2016.
ATTEST:
APPROVED AS TO FORM:
DARRIN M. COKER
CITY ATTORNEY
_�.
TOM REID
MAYOR
Where Experience and
Independence Matter
Resolution No. R2016-137
Exhibit "A"
Corporate Benefits Consulting
Insurance Planning Services
Retirement Plan Consulting
111
II C(
ADVISORS
City of Pearland
Life and Disability RFP Analysis
Brent A. Weegar, MBA Brian Wilson
Principal
Account Manager
July 8, 2016
www.ipsadvisors.com
10000 North Central Expressway, Suite 1100 • Dallas, Texas 75231-2313 • (214) 443-2400 Toll -Free: (800) 366-4779
Table of Contents
I. RFP Vendor Response
11. Life and Disability RFP Results
III. Vendor Selection Criteria
IV. Recommended Finalist
ips i
RFP Vendor Response
Basic Life/AD&D/Vol. Life/Disability
Lincoln Financial Group — Presented
Dearborn National — Presented
Municipal Pool — Presented
MetLife — Presented
Symetra — Presented
UNUM— Presented
ips
11. Life and Disability RFP Results
dir
ir`92
_
riellatta
T E X A 5
1111111itie.."
CITY OF PEARLAND
EMPLOYER PAID BASIC LTD COMBINED FINANICALS
6
Lincoln
Current
Lincoln
RcneN%al
Municipal
Pool
Symetra
Dearborn
National Metlife
UNUM
Basic
$43,642
$54,461
$34,988
$41,479
$45,806.
$60,712
$73,934
LTD
$41,596
$51,195
$55,994
$57,594
$62,393
$54,714
$51,195
Total
$85,238
$105,655
$90,982
$99,073
$108,199
$115,426
$125,128
S Change
SO
$20,417
$5,744
$13,835
$22,961
$30,188
S39,890
Change
0.00%
23.95%
6.74%
16.23%
26.94%
35.42%
46.80%
6
CITY OF PEARLAND
Basic Life/ADD
RFP Analysis
I155I( 1111 0161)11. lu,. •.lu
1011.6(
ova.rc • a..
amuafy
(16111: All aha fmPlorw Es.105ilag
City Mapper
(tans li.'ripl ion PIos.111 An Fr (miry/Amgen
Iun..1
H.1,....(
.. m - 001.rc .l a ca
annually
C11.11: Moh, FmpMya»EadJrg
City Mnpgel
(101 III: A0 FT Cay M..,egus
♦I,,,..I,.J 1....!
1'n,p...vl
n ,ycer utma - ). a 1,a ca.
annually
11» 11 Allolh kumlowvalttIWmx
Puy1.1nmaa
124x. III. All FI ('.ay Mammas
., ,.,.n.
11..,,....4
( ., • n, nom annrc M, x . “..
uuaafy
11su11.1JI01tv Fmpby.asEaclal.a
Ciy Manager
(:40111: Al FT OW 611111Mt.
U.. J..mn\+1,.....1
Pm..,....+1
1 ... . a ....amrc • . rl a m
annually
(fur 11. Allot= Fenp6.).aFx.61o(
Cly Manager
('461 III: All FI City 65501».
51.(11
I''••,.,....1
Clam I. •SOkN...{'Oy Mdn
('ba II llry Mgr.
Ctrs 1Il:• 506521,..(\y Alan.
1.111
Pt, ,,,,,
n y.... mrmng _ .11 1,1 ...i
annually
(1....11 01.1)01 Hoplo ..(-..)0,4.1,0
(ry Mama..
CIa.. III All IT 1.ly Managers
Dalinili,n of Emma.
.rr
116111. la RAF. b 5175000
Ib.: If le Scltande Plass III: 2x NM to $100000
..:a�,yn
('10111 Ix NAF. a 5175.000
Class 111: 2x RAM lo 5400000
tarn
Class 11 -Ix NAF: n $175.000
010111: 2. RAF. to 3(00000
as
(101II: 2a HMk
Clea 111. 650.006
a,•.
04011: 1x IMF. 105175000
(lass III: 2RAF.lo3100000
•. . '1. -n
Cba II: Ix NAF. ser 5175.000
Class III: 21 NAP to 5400.000
nnai
. . Vi,arm
(las 11-5175000
Maximum Iblxfil (1a1II:5(0000)
+
r
Claw!: 550.700
C10.611: Ix BAE to 5175000
(ituranl s 1.x52 Amount CIan11I:2a HAF.lo 5400.000
Cos I: 550.000
Casa: la RAE lo $175.000
Ow W:3x RAE10100.00)
Owl: 550.000
Clam R: Ix NAE to 5175.000
Clan III: U IIA1,106400000
C1ns 1: S50,000
11011. 1. HAP 106175.000
(101III: 2x PAM to 5400.000
Cas I: $50.000
('Iva II. Ix BM an 5175.00
Cos Mr 2. BAE 105100000
C4a 1: 517500
(Lull: 1100.000
CU. H1: 550.000
Clan I, 650.000
Cos 11: Ix NAF; n 5175000
amain: 22. 251A9400000
Ac R.x11aMt S. -Malik
11.1110101515 al 14.100111011 -
T^I r 55
Waix.r ofPnmiun I
Aaa.5alM11A:Ith Ilomalit
('.n,Cr,i.n
IManahbl'
Spot. I1fa• Ananan
Child(r61)1 ifc A»..on 14 dos 10 sac 25 61.1010
BARIC AD&D 51665 Ill .
011 .nos.ams im di of
anally
(lassll. .All other Fnapky.e F'xak.ng
Cay Mkusaa
(las. Ilaxripl ion ('la.111 All FT Cin. Mmaam
....' -no,: t • un MxI I...a'
a a,:60, 6 nano IP. 02.0,.65
14 dara..Ma _251_2.00
• ,amy n ,. ,a
...my
('1.,11 .0111,1)0.F 54.'Ir.s F..kJna
Puy Mandl a.
Clam 641 :51100 Piry Mapgos
Ira 'lm x19.y..:on y. . 57 p.. a,
.g. fa). f. month l' V. 10.Agc 66Ill
55.000
1.0. bulb to as. 165_2.000
51 m, 500 calm, 1. „l 1.15.5x
annually
('IasO Allah limplou+Fulwua
Cay Mariam
(las II1: All FT ('iy Manager. ager.
lillidERii .m r
75%105500,000
IMIZZIMMIIIE
(44Os 10 age 25 62.00)
011'52.. ulmag a 01
annually
/'4011 011 M. Fmp6yv. F.26.2.29
(miry Mamma
Cla..111 0111T 40' Maw..
h.ldol-) 01' 11. F1' to mac 65
MMERESEEIM2
524x1
n ya.aamla . 115' 1,1 -1
annually
C1a»NAll ah+ Fnplyw%Fx0Mnula
Cly Manama
(Ian III. All FT (try Manager.
Whaled. 66656 ma
MO%b 5501.000
$5000
52000
I last '50k N'nd'ny Mlal.
('Ina 11 ('iy Mgt
lino III. • 50k Nun{'ry Mat
a ' .m, '15. nag. - �`• paab
�age60.'9 nu001t. 1•. 10 Age 65
'
6,0016 lo 26 so.. 52.00
• 11 .y.vamla a .a
..pally
Cba 11. .All masa Emplyvz 006nlma
C.y Mama..
11a0III: All 14 ('ay 81000,00
Della in of I...num, .. ,.
a � a
(ball: 1x 145F. to 6175.1100
C1m 1I1 2 x IAAF. to 5100000
a. aux
CaaI1: 1x 561105175.00
CIaa 011. 2. RAE 60000
..main
Omit 1x BAE a. 5175.000
(L0HI: 2x HAM 1054001M
jl'1 I1'�
1
.. ,
n r1
(los II: l a 11AE lo 61751X0
Clan III:2a NAE n 1100.000
• m
115011 I x MAE 105175.000
lbw Al).C11 5110L11e (1a,111 2a NAF o06400.000
( a .l 7
Class II. Ix MAF: to 6175000
Cam III 21 RAE io S400000
Claw IL S175.003
Maximum Bandit Pox, 641: 5400.01U
In
Age R01010t 4)064.4 F, 65'. at 65.us501: al 70
1,65%.165450%070
b 65% al 65,10 501 s 70
465%r65:10S0%r70
1065%5165:50%570
Rol.. by 75% at age 65: 501 at age 70
65% al age 65. 50% at we 70
I:20alion Not In1a11
Ha Waded
rl d
3.5%1002.00
1%1053.000
no
614 ofA1M41115..00 W %.000
4a1h11 I...ofl0'. oflknlil or 510000
Lam dlP:Wlkaagilor 610000
Lama of 2(1% or 620.000
10%10510000
10%10S25000
10%0625000
10%.4 full amour. a.m.] Fn,('& ,
AIMR11 I.tel(l to a tax Fonda 0(625.0(1,
of 55 of Iknfa t 510.000
Au lag 0.40 0
i1 5100
10%llada .0
I.aa1.d a
ma 00
Io of l0% 5100
55.05000
5,
5%1055,00
5%0
.o1 In am , 0: 0
MAI) AI)�xu max Ia 11'1 of S51100
' a
Ikto`.sxmCm Co0,oInai
VlN0 6 IMI
Vo14011 416.061.100
F.F: mule (M+51.1001. 1 if.
.•.•
556061.100
90.100
50020
.. .•
•..
5.14061.100
10.070
10.020
.' '...
MINiZEIEIEMINI
556061.100
50.037
r.lrEINIIIIIIM
50.030
556.061.100
50.105
30029
50.000
E1: 50m. (N+50.00())• 65)1(11 00.020
Deprad.nl I i1. 12111 l nil.(
50.020
61.01. 5'n.'
Annual Pr. ium
S ('hmal. 10,0, Corm.
% (bm.ge from Curren(
Mont r of I:mplmy.»
10108( (CoInitlion
-
Panwiryhm Rpryirtman
Acli.ely al Work
FI(..lise (fall
RaIc Ihs.rn0.,
AM Ik'o Ronny
100)7016
6,0 16:, ,. a 1010 wmmnoy axl a.r .321...10.1 6, I. a..tu>5
7
000.50 arida mwaa
0110010.1100.
Lincoln Financial
Corrent
All Full Time Employees enrolled
n Basic Life working 411. hours per
week
1.$nelo 1inaoci.11
Ice tors a1
All Full Time Employees enrolled
in Basic Life working 40+ hours per
week
1 N1 51
Proposed
All Full Time Employees enrolled m
Basic Life working 41+ hours per
week
Dearborn National
Proposed
All Full Time Employees enrolled m Basic
Life world 40+ hours week
Ss Indira
Proposed
All Full Time Employees enrolled in Basic
per w
Life working 4U+ hours eek
Steilile
Proposed
All Full Time Employees enrolled in Basic
ng pc
Life work, 40+ hours r week
sl it nuc 1 pail Pool
Proposed
All Full Time Employees enrolled in Basic
Life working 40+
ghours per week
BAE
BAE
BAE
BAE
BAE
BAE
BAE
Increments of 000X1
Increments 01510,000
Increments of 510,000
Increments of $10,010)
Increments of 010.000
Increments of S10.000
Increments of 510,(100
1x BAE to 0101,0)0)
3x BAE to 0300,000
3x BAE to S30),00)
3x BAE 105300,00
3x BAE to $300.000
1x AAE to 0300,000
Lesser of 5 x annual salary or S50,001
5170.00 to age 69
0`91,000 age 70+
5175,00 to age 69
$50,001 age 70+
0175,000
0175,1100
0175,000
N1110,(100
S150,000
65% at 65; 50% at 70
65% at 65; 50% at 70
65% at 65; 50% at 70
65% at 65; 50% at 70
650 m 65; 50%0 70
None
None
Included
Included
Included
Included
Included
Included- 60/65 6 mos
Inchded
75% to 0501,010
7530 to5500.000
75% to 5500,000
7530100250,000
75301055(I0,00
00/. to S500,000
(00%1001,001,001
Included
Included
Included
Included
Included
Int luded
Included
Included
Included
Inchded
Included
Included
Included
Included
Included
Included
Included
Included
Include)
Include(
Include,(
00.070
00.07(1
00.0700
00.070
00.070
0(1.110
50.060
50.110
00.110
00.1100
00.110
00.110
00.11))
50.090
00.130
00.130
50.1300
00.130
00,130
00.110
00.12)1
50.140
00.140
00.1400
00.140
50.140
50.140
50.1311
00.20)
50.200
00.2000
00.200
00.201
50.201
00.100
S0.310
00.310
50.3100
00.310
50.310
00.310
50.280
S0.620
50.620
50.6200
00.620
00.620
00.6211
50.560
51.0211
51.020
01.0200
01.020
51.020
01.020
SU.920
01.430
01.430
S1.4300
51.430
01.4311
01.430
01.29U
02.540
52.540
52.5400
52.540
52.5411
52.540
52.290
04.20)
04.200
54.211101
54.200
04.200
04.200
53.7140
07.1311
57.130
57.1300
07.130
07.1311
04.200
06.420
511.730
511.730
57.1300
011.730
07.13))
04.200
06.420
511.730
011.730
57.1300
511.730
57.130
54.200
56.420
511.730
011.730
57.1300
011.730
57.130
54.200
56.420
011.730
011.73)1
57.1300
011.7311
07.140
54.200
06.420
50.045
Vlmmum of111 Live,
50.045
Mmumum of l 0 l.lor<
50.045
50.045
50.450
511.020
00.025
Greater of 20%eligible or 10
enrolled
Basad on current 45%
Based on turret 45%
25.00%
0101%
Not Included
Not Included
Included up to G1
Not Included
Not Included
Takeover Bast;
Takeover Basis
Included
Included
Included
Up to 5260,001
Included
Included
Included
Included
Included
Up to GI
510,00 One Ups
Not Included
Not Included
Nor Included
Not Waived
Not Waived
Not Waived
Not Waived
Not Waived
Not Waived
Not Waived
I 0: 1 2011
1041/2016
10/1/2016
10/1/2016
10/1/2016
10r1/2016
10/12016
5 Year
2 Year
3 Years
2 Year
3 Years
2 Years
3 Years
A•
A+
A
A+
A
A+
A+
CITY OF PEARLAND
Voluntary Life
RFP Analysis
VOLUNTARY LIFE BENEFITS
Class Description
Definition of Earwigs
Employee Life Schedule
Employee Maximum Benefit
Employee Guarantee Issue Amine
Age Reduction Schedule
Waiver of Premium
Aaelermed Death Benefit
Conversion
Ponabih y
Suicide Clause
FINANCIALS (per 51,000)
Age of Employer
Upto24
25 -29
30-34
35-39
40 - 44
45 - 49
511-54
55.- 59
60-64
65-69
70-74
75-79
011-04
KS - 09
90-94
95-99
Employee AD & D Rate (per S1,000)
Paniccipation Requind
True Open Enrollment
Grandfather Current Amounts
Annual Coverage Increase
Actively At Work
Effective Dale
Rate Guarantee
AM Best Rating
8
CITY OF PEARLAND
Long Term Disability
RFP Analysis
LTD BENEFITS Lincoln Financial
1 niodn 3 m nci:d
1 \l \I
\luni<ip:tl Peel
\bunt.
S:mrtra
Dearhorn \:pinnal
Current
Itcnc•• a I
Proposed
Prupowil
l'ropo.ed
Proposed
1'ropo.cd
Class 1: Ml FT City Managers
Class IL All Other FTE working
Class Description 40+ hours • - week
Class 1: All FT City Managers
Class II: All Other FTE waking
40+ hours per week
Class 1: All FT City Manager
Class II: All Other FTE working
40+ hours per week
Class 1: All FT City Managers
Class ll: All Other FTE working
40+ hours per week
Class I: All others
Class II: City Managers
Class 111: Fire Police
Class 1: All FT City Managers
Class 11: All Other FTE working
40+ hours per week
Class I: All FT City Managers
Class II: All Other FTE working
40+ hours per week
Definition of Earnings
Monthly Percentage u
Class 1: $8.000
Monthly Maximum Class II: 56,000
Class!: S5.000
Class 11: 56,000
u'
Class I: 58,000
Class 11: 56000
u
Class I: 58,000
Class 11: 56,000
t'
Class 1: $6,000
Class I11: $8.000
Class III: $6.000
u'
Class I: $8.000
Class 111:6,000
Class 1: S8.000
Class 111: S6.000
Guarantee Issue
10% or SI00
:IEMEIMIII0%a
Minimum Benefit t t
Elimination Period 90 Da
SI00
t o
9013
90 Days
90 Days
Class I: 180 days
Class II: 90 days
Class III: 180 days
9013 .
90 Da
Maximum Benefit Duration
Definition of Own Occ/Any Oct 11111113=1
SSNRA to RBD
• •
Zero Day Residual
2 Year Own Oa
SSNRA to RBD
2 Year Own Oa
2 Year Own Oa
2 Year Own Oce
2 Year Own Occ
ResidualPanial Zero Day Residual
Zero Day Residual
Zero Day Residual
Zero Day Residual
Zero Day Residual
Zero Day Residual
Social Security Intepation
Loss of Duties Only
'No earnings test during the EP'
I% Loss - Own OCC
15% Loss - Any Gainful Occ
Loss of Earning AND Loss of
Duties
20% Loss - Own Dec
40% Loss - Any Gainful Oa
1•/. Loss - Own Oa
15% Loss - Any Oa
20°/. Loss of Material Duties
Loss of Duties Only
•No earnings test during the EP•
Eamina Tat 1% Loss - Own OCC
15% Loss - Any Gainful Oa
1% Loss - Own OCC
15% Loss - Any Oa
Loss of Earning AND Duties
20Y. Loss -Own Occ
Loss
20% -Arty Oce
Survivor Benefit 3 Month Lump Sum
3 Month Lump Sum
MIIEL=2
3 Month Lump Sum
3 Month Lump Sum
3 Month Lump Sum
3 Month Lump Sum
Pmexisting Limitations
Mental. Nervous Limits 24 Months per Disability
Drug & Alcohol 1.1,1116 24 Months • - Disabili
Self-reported Limitation, 24 Months per Disability
Mandatory Rehab Included
24 Months pa Disability
24 Months per Disability
24 Months per Disability
24 Mondor pa Disability
24 Months per Disability
24 Months ... Disability
24 Months • - Disabili
24 Months • - Disabili
24 Months • - Disabili
24 Months per Disability
24 Months per Disability
25 Months pa Disability
24 Months per Disability
24 Months per Disability
111MMICE
Included- VoluntaryIncluded-
•u
Voluntary
Family Care Benefit t
Work Incentive
EAP Program
Taxable Benelit
FICA Maud) Included
W2 Preparation Included
FINANCIALS
Covered Payroll S2.666,386
Rate !per SI00) 50.130
Monthly Premium
Annual Premium
u
t
Included
u t
Included 12 Months
Telephonic Work -Life Balance
3 face to face
-
Not Included
52,666,386
52,666386
S2.666.386
52,666386
52.666,386
50.160
50.160111IIIIIMIOWIEII`DIEllIZ:1321
54,666
• t
S Change from Current IIIMEMIZZIME
Change from Current
Number of Employees t
Actively at Work
EtToctiveDate 11.111.33 t
Rate Guarantee
AM 13cs1 Rating
$9,599
59.599
514,398
Mr.M=1111=
u
u
l
t
t
, t
-
10/1/2016
10/1/2016
10/1/2016
10/1/2016
10/1/2016
111.111111121l
Note: This is a brief summary and not intended to be a contract.
9
Vendor Selection Matrix —Life & Disability
Finalist Finalist
Lincoln Municipal Finalist Dearborn
Financial Pool Symetra National MetLife Unum
Cost (25%) 20 25 22 19 16 13
Financial Stability (20%) 20 20 20 20 20 20
Communication (5%) 5 5 5 5 5 5
Claims Processing (25%) 25 25 25 25 25 25
Claims Management Reports (10%) 10 9 10 9 10 9
Integrated Systems / Technology Initiative (10%) 10 10 10 9 10 10
References(5%) 5 4 4 4 5 5
TOTAL 95 98 96 91 91 87
11
CODE KEY:
60 Below Average
70 Average
80 Average / No Basis for Comparison
90 Above Average
100 Clearly Demonstrable Advantage
ips[(l
ADV15013
Recommendations
• Life & Disability — Finalist Recommendations
— Lincoln Financial
— Municipal Pool
— Symetra
• IPS will proceed with requesting best and final offers from these carriers
and provide our recommendation to the City by July 15th.
13
ADVISORS
Where Experience and
Independence Matter
Corporate Benefits Consulting
Insurance Planning Services
Retirement Plan Consulting
iosl
ADVISORS
City of Pearland
Life and Disability — Best and Final Offers
Brent A. Weegar, MBA
Principal
Brian Wilson
Account Manager
July 15, 2016
www.ipsadvisors.com
10000 North Central Expressway, Suite 1100 • Dallas, Texas 75231-2313 • (214) 443-2400 Toll -Free: (800) 366-4779
Table of Contents
1. Finalist List
11. Life and Disability Best and Final Offers
111. Vendor Selection Criteria
IV. Recommendations
ips
RFP — Finalist List
Basic Life/AD&D/Vol. Life/Disability
Lincoln Financial Group — Presented
Symetra — Presented
Municipal Pool — Presented
11. Life and Disability RFP Results
4t,,, r FAR
TEX A 5
ips
AVIOS
CITY OF PEARLAND
Basic Life/ADD
RFP Analysis
nmlleelel
BASIC LIFE BENEFITS
Class Description
1 ,„,„1,,
( tiriciil
1 ���,.,1,
i1,..,,,.l
„ti.,
Proio,,d
muni,ipal Pool
Ft°vo xd
Class 1 Employe., earning 550,10X1 or Icy
annually
Class 11. All oche Employs. Excluding
City Manage
Class 111 All FT Coy Manage.
Class 1: Employees caning 550,010) or las
annually
Class 11 All 0th.. Employers Excluding
Coy Manager
Class III: All FT Coy Managers
Class 1'. Employees earning 550,000 or I _
mutually
Class 11 All Was Employees Excluding
City Mannga
Class 111, All FT Coy Managers
Claw I: Employee, earwig 550.000 or 1
ammany
Class II, All other Employe. Excluding
Coy Manages
Class 111: All FT Coy Managers
Deli ninon of EarningsBa
Basic 1.11e Schedule
Class 1: 550.000 u
Class IF. I x BAE to 5175,000
Class III: 2x BAE to 5400,000
Class 1. 550000
Class l). I x BAE to 5175.000
Class III: 2x BAE to 5400,00)
Annual st. Anl Earnings
Class 1'. 550,00)
Class 11: Ix BAE to 5175.000
Class IIs 2x BAE 10540).000
Class I. 550.00)
Class II: I x BAE to 5175.000
Clan 11I: 2 x BAE to $400,001
Maximum Benefit
Class 1: 550,001
Class B. 5175.001
Class 111. 5410),000
Class 1: 550.001
Class 11'. 5175000
Class III: 5400,000
Class 1. 550,000
Class It. 5175,00)
Class I11. 5400,000
Class 1: 550,000
Class 0: 5175000
Class Ill:5400.000
Guarantee Issue Amount
Age Reduction Schedule
Terminates at Retirement
V:siver of Premium
Aceelemlod Death Benefit
Conversion
Portability.
Spouse Life Amount
ChlkOrcnI life Amount
BASIC AD&D BENEFITS
Class Description
Class 1: 550.000
Class ll: Ix BAE to 5175,000
Class III: 2x BAE to 5400,00)
Class I: 550.000
Class II: I x BAE to 5175,000
Class III: 2x BAE to 5401.000
Class 1'. 550.00)
Class ll. Ix BAE to 5175,001
Class111: 2r BAE 10 5400.000
Class 11 550,000
Class O: Ix BAE to 5175,000
Class III: 2x BAE to 5400,000
to 65%at 65: 5054 at 70
to 655. at 65; 50•. a170
11.11111111.15:
Include! Enipoyee only; d0Md prig 10
age 60:6 nx,nlh EP; to Agc 65
112:11=111=1111
0clued Ernlnyec only; disabled prior l0
age 6(1.6 namlh EP; to Aga 65
Included Employes only; yuhlul poor 6,
age 60; 6 month EP, t0 age 65
included' Empoyee only. disa0al F.., 1.
age 00.6 month EP. are Age (.1.
75%lo $500001
1005:0, 51000,000
Included
Inclukd
Live Minh to age 165;000
O.,. 1 Employe. earning 550,000 or lass
simony'
Cl.n. II'. All other Employee. Excluding
City Manage
Class III: All FT City Mammas
Class I: Employes earning 550,100 or leo:
011ually
Class I1. All aha Employe. Excluding
City Manages
Class 111 All FT City Manages
Class L Employe. earning 550000 or less
arawally
Claes II. All 0150 Employe., Excluding
City Manage
Class 111: All FT City Managers
Class I: Employe.. taming $50.00 or to
annually
Class 11' All 0tha Enployeei Excluding
City Manages
Class III: All FT Coy Maiugas
Detinonon of Earnings
Basic AD& D Schedule
Maximum Benefit
Basic Annual Earnings
Class I: 550,000
CIass Il: Ix BAE to 5175.000
Class 111: 2z BAE to $400,000
Class 1, $50.000
Class ll. lx BAE I0S17A0(X)
Class 111: 2.x BAE to 540).000
Class 1' 550,00
Class Il. I x BAE 10 5175.000
Class 111' 25 BAE to 5400,00)
Class 1. 550.00
CB. 11: Ix BAE to 5175.000
Class III: 2 x BAE to 5400,000
Clans 1: 550000
Class 11: 5175010
Class 10:5400,001
CIass 1: 550.000
Class II: 5175,000
Claes 10:5400,000
Class 1: 550,100)
Class I1: 5175000
Cass Ili: 5400,00
Class 1: 550,000
Class 0: 5175000
Class III: 5403000
Age Reduction Schedule
Education
1065% at 65: to 5054 at 71
111=22
to 6$%at 65: to 50% at 70
to 65%0165: to 005at 70
Nod Winded
Na Included
2.0'41o$22,500
Lusa of actual owl, 5% tx 55,001 for
row Mrs=
Sealbeit
Air Bag
Bereavement Counseling
FINANCIALS
Volume
EE Rale (per 51.000) - Life
EE Rale leer 51.0001- AD&D
Dependent I.Ifc (201 Units)
Monthly Premium
Annual I'rei tum
$ C.han�c from Curren'
•1. C'hanet from Curren)
Number of Employees
Employer Contribution
Participation Requirement
Effnvive Date
Rate Guamnlec
AMI Bet Rating
laser of I0 of Benefit 0r 510.001
Lava of 107: of Benin or 510,100
MilMar
Las.. of 20% or 520000
1,..." IVie of Balefil 0. 510000
Included with lifd(eys
1
Lem.. of 10%or 510.000
536061,100
536061,100
50.075
50.100
50050
50.050
50.020
1 1
50.020
,.
T
1 .
1 .
i
1
1
11
1011121313
None This as a hncf sumnwry and not amondd to hes contract
CITY OF PEARLAND
Voluntary Life
RFP Analysis
Recommended
vol I \ r \RN 1.11 1. III l.I• 11 S Lincoln Financial
Lincoln Financial
Sy mom
NIunicipal Pool
Current
Renewal
Proposed
Proposed
Class Description
All Full Timc Employees enrolled
in Basic Life working 40+ hours per
week
All Full Time Employees enrolled
in Basic Life working 40+ hours per
week
All Full Time Employees enrolled in
Basic Life working 40+ hours per
week
All Full lime Employees enrolled in
Basic Life working 40+ hours per
week
Definition of Earnings
Employee Life Schedule
Employee Maximum Benefit
Employee Guarantee Issue Amount
BAE
BAE
BAE
Increments of $10,000
3x BAE to $300,000
BAE
Increments of $10,000
3x BAE to 5300,000
5175,00 to age 69
550,000 age 70+
Increments of $10,000
Increments of $10,000
IlliiilliiiM
5175,000
3x BAE to 5300,000
$175,00 to age 69
550,000 agc 70+
5175,000
Age Reduction Schedule
Waiver of Premium
Accelerated Death Benefit
Conversion
65% at 65; 50% at 70
Included
75% to 5500,000
Included
65% at 65; 50% at 70
65% at 65; 50% at 70
Included
75% to 5500,000
Included
65% at 65; 50% at 70
Included
Included
75% to 5500,000
100% to 51,000,000
Included
Included
Portability
Suicide Clause
FINANCIALS (per 51,000)
Age of Employee
included
Included
Included
Included
Included
Included
Included
Included
Up to 24
25 -29
30 - 34
35 - 39
40 - 44
45 - 49
50 - 54
55 - 59
60 - 64
65 - 69
70 - 74
75 - 79
80 - 84
85 - 89
90 - 94
95 - 99
Employee AD&D Rate (per SI010)
50.070
50.070
50.070
50.060
50.090
50.110
50.110
50.130
50.140
50.110
50.130
50.130
50.120
50.130
50.180
50.280
50.140
50.140
50.200
50.310
50.200
50.310
50.620
51.020
$1.430
$2.540
54.200
57.130
S11.730
511.730
511.730
$11.730
50.045
$0.200
50.310
50.620
50.620
51.020
50.560
$0.920
51.020
S I A30
S2.540
51.430
51.290
52.540
$4.200
57.130
$2.290
54.200
53.780
$6.420
57.130
$11.730
$7.130
57.130
$7.130
$7.140
$0.450
$6.420
511.730
56.420
56.420
511.730
511.730
56.420
50.045
50.025
Grandfather Current Amounts
Annual Coverage Increase
Included
Included
Lesser of $10,000 Increase or to GI for
Employees
Included
Included
Included
Included
Not Included
Effective Date
10/1/2013
10/1/2016
10/1/2016
10/1/2016
Rate Guarantee
AM Best Rating
3 Year
A+
2 Year
3 Years
A
3 Years
A+
A-
CITY OF PEARLAND
Long Term Disability
RFP Analysis
Recommended
1;rl) BENEFITS Lincoln Financial
Current
I.incoln Financial
Renewal
f••: metra
Proposed
Municipal Pool
Prop,,ed
Class 1: All FT City Managers
Class 11: All Other FTE working
40+ hours per week
Class Description
Definition of Earnings
Monthly Percentage
Monthly Maximum
Class 1: All FT Cay Managers
Class 1I: All Other FTE working
40+ hours per week
Class I: All Ft City Managers
Class 1I: All Other FTE working
40+ hours per week
Class 1: All FT City Managers
Class IL All Other FTE working
40+ hours per week
BAE
BAE
BAE
c24..
Class 1: 58,000
Class 11: 56,000
{12=
Class 1: 58,000
Class II: 56,000
50%
50%
Class I: 58.000
Class 11:6,000
Class 1: S8,000
Class II: $6,000
Guarantee Issue
Minimum Benefit
Elimination Period
Maximwn Benefit Duration
Definition of Own Occ/Any Occ
Residual/Partial
Social Security Integration
Earnings Test
Survivor Benefit
All GI
All GI
All GI
All GI
IIII.':ZlIll=11.1lEIEI
5100
5100
90 Day
90 Day
SSNRA
90 Days
90 Days
SSNRA
SSNRA
2 Year Own Occ
2 Year Own Oce
2 Year Own Occ
2 Year Own Occ
Zero Day Residual
Zero Day Residual
Zero Day Residual
Zero Day Residual
Full Family
Full Family
Full Family
Loss of Earning AND Duties
1% Loss - Own OCC
15% Loss - Any Occ
Loss of Earning AND Duties
1% Loss - Own OCC
15% Loss - Any Occ
Loss of Earning AND Duties
I% Loss - OKm OCC
15% Loss - Any Occ
Loss of Earnings AND Duties
1% Loss - Own Occ
15% Loss - Any Occ
3 Month Lump Sum
3 Month Lump Sum
3 Month Lump Sum
Pre-existing Limitations
Mental/Nervous Limits
Drug & Alcohol Limits
Self-reported Limitations
Mandatory Rehab
Family Care Benefit
Work Incentive
EAP Program
Taxable Benefit
FICA Match
IIMIIMICHIMEMIMI
3/12
3/12
24 Months per Disability
24 Months per Disability
24 Months per Disability
24 Months per Disability
24 Months per Disability
24 Months per Disability
24 Months per Disability
24 Months per Disability
24 Months per Disability
24 Months per Disability
ME=011MOBB=
Not Limited
Included
Included
3iZIIMEMOKI
Included
5250
5250
Included
Included
Included
IIEIM
ilESIE
5 face to face
Telephonic
Yes
Included
Included
Included
W2 Preparation
FINANCIALS
Covered Payroll
Rate (per 5100)
Monthly Premium
Annual Premium
S Change from Current
% Change from Current
Number of Employees
Effective Date
Rate Guarantee
AM Best Rating
Included
Included
Included
Included
$2,666,386
52,666,386
52,666,386
52,666,386
I I
50.160
$0.160
50.166
54,266
1232
54,426
MaiNgl
$51,195
551.195
553,114
N/A
S9,599
59,599
511,519
N/A
23.1%
23.1%
27.7%
540
540
540
540
MIIIIIIIMEIBIMIll.
10/1/2016
10/1/2016
10/12016
11111EMMMIM
2 Years
3 Years
3 Years
iall
A+
A
A+
Note: phis is a brief summary and not intended to be a contract.
CITY OF PEARLAND
EMPLOYER PAID BASIC LTD COMBINED FINANICALS
Recommended
Lincoln
Current
Lincoln
Renewal
Municipal
Symetra Pool
Basic
$43,642
$54,461
$32,824 $32,824
LTD
S41,596
$51,195
$51,195
$53,114
Total
$85,238
$105,655
$84,019
$85,938
$ Change
SO
$20,417
($1,219)
$700
Change
0.00%
23.95%
-1.43%
0.82%
Vendor Selection Matrix —Life & Disability
Lincoln Recommended Municipal
Financial Symetra Pool
Cost (25%) 20 25 24
Financial Stability (20%) 20 20 20
Communication (5%) 5 5 5
Claims Processing (25%) 25 25 25
Claims Management Reports (10%) 10 10 9
Integrated Systems / Technology Initiative 10 10 10
(10%)
References(5%) 5 4 4
TOTAL 95 99 97
CODE KEY:
60 Below Average
70 Average
80 Average / No Basis for Comparison
90 Above Average
100 Clearly Demonstrable Advantage
ipsi
ADV�SO�f
Recommendations
• A carrier change from Lincoln Financial to Symetra for Basic Life, Optional
Life and Long Term Disability is recommended for the 2016 — 2017 plan year.
• Symetra has substantially matched the current plan of benefits.
• Symetra's combined employer paid life and long term disability costs are
-1.3% below Lincoln Financials current costs and -25.4% below renewal
costs. Rates will be guaranteed for 3 years.
• Optional employee paid life rates will remain at current costs with Symetra
and all current employee elections will be grandfathered. Rates will be
guaranteed for 3 years.
• Symetra's financial rating is A by AM Best rating agency.
iosi
ADVISORS
SYMETRA
RETIREMENT BENEFITS LIFE
Application for Group Insurance
Name of Applicant: City of Pearland
Resolution No. R2016-137
Symetra Life Insurance Company
777 108th Avenue NE, Suite 1200
Bellevue, Washington 98004-5135
Address: 3519 Liberty Drive
(Street)
Pearland TX 77581
(City) (State) (Zip)
applies to Symetra Life Insurance Company, for:
❑ Group Short Term Disability Insurance
• Group Long Term Disability Insurance
Ell Group Term Life Insurance
If Symetra Life Insurance Company (Symetra) approves this application, the policy(ies) indicated above
will be issued. The applicant agrees that by signing this application it accepts the policy issued pursuant
to the proposal dated June 10. 2016
This application supersedes any previous application.
Any person who, with intent to defraud or knowing he/she is facilitating a fraud against an
insurer, submits an application or files a claim containing a false or deceptive statement may be
guilty of insurance fraud.
Signed at (City)
Date signed: at. Da.11e
C� "t . (State) *OA)
City of Pearland
By
Title
Agent/Producer Name (printed) Brent Weegar
Agent/Producer Signature
Resident Licensed Agent/Producer where required by law
Instructions: (1) Sign and return to Symetra.
(2) Retain copy with your policy.
Symetra"' is a registered service mark of Symetra Life Insurance Company
LGC-10033 04/12
SYM ETRA
RE7IREMENT I BENEFITS' LIFE
Electronic Certificate Use Agreement
between
Symetra Life Insurance Company ("Symetra")
and
Policyholder name: City of Pearland
Policy number:
Policy Effective Date: 10/1/2016
IMPORTANT NOTICE REGARDING YOUR REQUEST TO RECEIVE ELECTRONIC CERTIFICATES:
• The Policyholder has the right to request paper copies of current certificates at any time.
• Symetra will continue to send electronic certificates until the contract terminates or the Policyholder
cancels the request to receive electronic certificates.
• The Policyholder has the right to cancel the request to receive electronic certificates at any time.
• Electronic certificates will be sgnt to the Policyholder as email attachments. They will be in the form
of PDF documents: so the Policyholder will need- the ability 'to access and retain this type of
document.
Symetra agrees to the Policyholder's request to provide certificates in electronic form. The Policyholder
agrees to the following:
• The Policyholder will in no way modify the electronic certificate provided by Symetra.
• Symetra will send the Policyholder a new electronic certificate when contract amendments require
the certificate to change. It is the Policyholder's responsibility to make the correct electronic
certificate available to insureds. Symetra is not responsible if the Policyholder makes an incorrect
electronic certificate available to insureds.
• It is the Policyholder's responsibility to inform all insureds when their certificates are modified due to
contract amendments.
• It is the Policyholder's responsibility to request paper certificates from Symetra and provide them to
insured individuals who request them. The Policyholder must also maintain records of the insured
individuals who request paper certificates. Symetra will provide paper certificate updates upon
request.
Symetra Life Insurance Company, 777 108`" Avenue NE, Suite 1200, Bellevue WA 98004-5135
Symetra® is a registered service mark of Symetra Life Insurance Company.
LG 1344 12/12 Page 1 of 2
• All claims will be paid based on the most recent contract and amendments Symetra provides. In the
event a certificate and the contract do not agree, the contract will prevail.
• The Policyholder agrees that the electronic certificate provided to it by Symetra will be disseminated
by the Policyholder only to the insured individuals entitled thereto.
• The Policyholder agrees to defend and hold Symetra harmless from any liability resulting from the
Policyholder's use of the electronic certificate.
This agreement must be signed, dated and returned to Symetra in order for the Policyholder to
receive electronic certificates.
Agreed: 9C -Z--)
David G• dste. Secretary, Symetra Life Insurance Company
Agreed: O8 . 08 . L 0Q
(A. orize', signature for the Policyholder) Date signed
Printed name and title of signer: C,I ay tom,a&sbAl CAI f•11adz rc
(1) Sign and return to your Symetra Life Insurance Company representative.
(2) Retain copy with your policy.
Symetra Life Insurance Company, 777 108th Avenue NE,Suite 1200, Bellevue WA 98004-5135
Symetra®is a registered service mark of Symetra Life Insurance Company.
LG 1344 12/12
SYMETRA
zE -'. REN,E,T BENI,ITS L FE
Symetra Life Insurance Company
777 108th Avenue NE. Suite 1200. Bellevue. WA 98004
Claims Department Mailing Address:
PO Box 12301 Enfield, CT 06083
Phone 1-877-377-67731 Fax 1-877-737-36501 TTYITDD 1-800-833-6388
Symetra Life Insurance Company
Tax Services Agreement
Policyholder: City of Pearland
Policy(ies): Effective Date Policy Number
Group Short Term Disability Income Insurance:
VI Group Long Term Disability Income Insurance: 10/1/2016
Tax Services Effective Date: 10/1/2016
Policyholder Tax Identification Number (TIN): 74-6028909
This Tax Services Agreement (the "Agreement") is between Symetra Life Insurance Company (herein "Symetra.'
"We." "Us," or "Our") which has issued and insures the group insurance policy(ies) named above (the -Policy-)
and the Policyholder (herein "You or `Your").
IN CONSIDERATION OF the mutual promises contained herein and in the Policy(ies). You and We agree as
follows.
A. STANDARD TAX SERVICES
You authorize Us to. and We will. withhold and deposit applicable and properly elected United States
federal income taxes and state income taxes as well as applicable employee FICA taxes from disability
benefits/sick pay. We will make timely filings with the appropriate United States federal and state
agencies.
2. We will deposit the taxes using Our tax identification number and will timely notify You of these payments.
We will provide this notification to You on Sick Pay Reports.
3. We assume no responsibility for Your share of FICA taxes. except to the extent that You elect Our STD
FICA Match Service or LTD FICA Match Service pursuant to this Agreement.
We assume no responsibility for any other payroll or employment related tax. fee. premium or the like
including Federal Unemployment Insurance (FUTA) and State Unemployment Insurance (SUTA). State
Disability Insurance, State or Local Occupational Taxes, other jurisdictional taxes such as municipal, city
or county taxes. or any Workers' Compensation Tax which may be applicable to the disability benefits We
are paying.
5. We will prepare and deliver to You the annual summary reports of benefits paid.
6. The territory of service is limited to the United States of America.
B. SUPPLEMENTAL TAX SERVICES
You authorize Us to. and We will provide. the Supplemental STD Tax Services and Supplemental LTD Tax
Services, as applicable. selected in Appendix A (if any). If you decline all Supplemental STD Tax Services
and Supplemental LTD Tax Services, We will provide only the Standard Tax Services set forth above.
Symetra3 is a registered service mark of Symetra Life Insurance Company, 777 108th Avenue NE. Suite 1200. Bellevue WA 98004. Symetra
Lite Insurance Company. which does not solicit business in the state of New York and is not authorized to do so. is the parent company of
First Symetra National Life Insurance Company of New York, 260 Madison Avenue 8th Floor, New York, NY 10016.
Syrnetra Life Insurance Company and First Symetra National Life Insurance Company of New York are subsidiaries of Symetra Financial
Corporation. Both subsidiaries are separately responsible for their own financial obligations.
LG -12163 08/14
C. HOW TAX SERVICES APPLY TO YOUR LOCATIONS, DIVISIONS, OR EMPLOYEE CLASSES
Our tax services under this Agreement will apply to all locations, divisions and/or classes of the Policy(ies).
Yes
❑ No
If no, complete Appendix B, listing all locations, divisions and/or classes that will have tax services that differ
from the selections in the Supplemental STD Tax Services form and Supplemental LTD Tax Services form, as
applicable.
D. GENERAL PROVISIONS
1. Term
This Agreement will be effective until the conclusion of all tax reporting periods associated with the
Policy(ies), unless this Agreement is terminated earlier by mutual agreement of the parties.
2. Changing Selected Tax Services
You agree that any service change regarding Forms W-2 must be requested in writing on or before
November 15th of the current tax year. Any change in W-2 Services after November 15th may result in
employees receiving Forms W-2 after January 31st or possible duplicate forms issued from both Us and
You.
You agree that any service change regarding STD FICA Match Service or LTD FICA Match Service will
be effective on January 1st following the date on which a new Supplemental STD Tax Services form or
Supplemental LTD Tax Services form has been signed and submitted to Us.
3. Accurate and Timely Information
You agree to provide Us with accurate and timely information to provide selected tax services, including
information to determine the taxable portion of the benefits. Submission of incorrect taxable portion of
benefits by You which later requires Us to retroactively correct claimant net benefits may result in fees
payable to Us to cover reasonable processing.
4. Reporting
We make available to you an online Portal (the"Portal") that will enable You to generate or obtain certain
reports, which may include the Sick Pay Reports. Unless otherwise noted by You in writing to Us, You
agree to utilize the Portal to generate or obtain reports that are available via the Portal, including Sick Pay
Reports (as applicable), and will not look to Us to provide such reports via any other delivery method.
You agree to give Us prompt written notice of (i) any suspected error or omission or (ii) Your inability to
generate or obtain reports via the Portal.
From time to time, You may request that We provide ad-hoc reports and analysis. Prices for such reports
will be mutually agreed to by the parties.
5. Hold Harmless
You agree to indemnify and hold Us harmless from any and all liability, including but not limited to fines or
penalties that may result from erroneous, incomplete, or untimely information provided by You to Us in
connection with the selected tax services and Our performance of the services under this Agreement.
2
LG-12163 08/14
Symetra Life Insurance Company
777 108th Avenue NE,Suite 1200,Bellevue,WA 98004
SYMETRA
RETIREMENT BENEFITS LIFE Claims Department Mailing Address:
PO Box 1230 I Enfield,CT 06083
Phone 1-877-377-6773 I Fax 1-877-737-3650 I TTY/TDD 1-800-833-6388
Appendix A to Tax Services Agreement
Supplemental STD Services
W-2 SERVICES (select one)
❑ You authorize Us to, and We will, prepare Forms W-2 for payees and file such forms with the appropriate
United States federal and state agencies.
• We will postmark by January 31st of each year, or such other date required by law, Forms W-2
containing sick pay information to payees and make information return filings in accordance with Federal
and State requirements regarding income tax, Social Security, and Medicare tax.
• We will issue Forms W-2 using Our tax identification number.
• If the Policy is terminated, We will continue to provide Forms W-2 andamake information return filings for
disability benefits/sick pay payments on all claims incurred prior to termination of the Agreement.
❑ You decline Our service to prepare Forms W-2 for payees or file Federal and State information returns
reporting disability benefits/sick pay. We will provide You by January 15th of each year the information
required by Federal law to enable You to prepare Forms W-2 for its active and terminated employees.
If You decline W-2 services, STD FICA Match Service may not be selected below.
STD FICA MATCH SERVICE (select one)
❑ You authorize Us to, and We will, pay Your share of FICA taxes. You agree that adding STD FICA Match
Service will require underwriter review. If selection of this service results in a change in monthly premium or
fees, We will promptly notify You.
If You request a monthly invoice itemizing the FICA taxes paid on Your behalf, You agree to remit payment
to Us upon receipt of the invoice. When invoicing is requested, You must remit payment to Us within three
business days of receipt of Our monthly invoice.
W-2 Services must be selected above if You authorize STD FICA Match Services.
❑ You decline Our FICA Match Service and will report and deposit Your share of any FICA tax withheld from
benefits paid, if applicable.
Signed fort P. / �•I Signed for Symetra Life Insurance Company:
Signatu i; • Auth• i ed Representative Signature of Authorized Representative
Clay P?a&so�v LAI t.kaNaastc
Name d Title of Authorized Signer Name and Title of Authorized Signer
e . d8• t4
Date Date
Symetra®is a registered service mark of Symetra Life Insurance Company,777 108th Avenue NE,Suite 1200,Bellevue,WA 98004. Symetra
Life Insurance Company,which does not solicit business in the state of New York and is not authorized to do so,is the parent company of
First Symetra National Life Insurance Company of New York,260 Madison Avenue 8th Floor,New York,NY 10016.
Symetra Life Insurance Company and First Symetra National Life Insurance Company of New York are subsidiaries of Symetra Financial
Corporation.Both subsidiaries are separately responsible for their own financial obligations.
LG-12163 08/14
6. Pricing for Selected Tax Services
You agree that the STD FICA Match Service and LTD FICA Match Service will require underwriter review.
If selection of this service results in a change in premium, We will promptly notify You.
7. Entire Agreement
This Agreement and any attached Appendices embody the entire agreement between Us and You
concerning Our provision of tax services in conjunction with the Policy(ies). There are no promises.
terms, conditions. or obligations other than those contained herein, and this Agreement will supersede all
previous communications, prior business relationships, representations or agreements, either verbal or
written. between the parties. This Agreement may be modified only by agreement of the parties in
writing.
Signed f
der:
Sign
Lk
re of A h.ri ed Representative
4 t.r
Signed for Symetra Life Insurance Company:
Signature of Authorized Representative
Name and ale of Authorized S gner Name and Title of Authorized Signer
Dg. Dg. /L
Date Date
3
LG -12163 08/14
Symetra Life Insurance Company
777 108th Avenue NE,Suite 1200, Bellevue,WA 98004
SYM E TRA
RETIREMENT BENEFITS LIFE Claims Department Mailing Address:
PO Box 1230 I Enfield,CT 06083
Phone 1-877-377-6773 I Fax 1-877-737-3650 I TTY/TDD 1-800-833-6388
Appendix A to Tax Services Agreement
Supplemental LTD Services
W-2 SERVICES (select one)
® You authorize Us to, and We will, prepare Forms W-2 for payees and file such forms with the appropriate
United States federal and state agencies.
• We will postmark by January 31st of each year, or such other date required by law, Forms W-2
containing sick pay information to payees and make information return filings in accordance with Federal
and State requirements regarding income tax, Social Security, and Medicare tax.
• We will issue Forms W-2 using Our tax identification number.
• If the Policy is terminated, We will continue to provide Forms W-2 and make information return filings for
disability benefits/sick pay payments on all claims incurred prior to termination of the Agreement.
❑ You decline Our service to prepare Forms W-2 for payees or file Federal and State information returns
reporting disability benefits/sick pay. We will provide You by January 15th of each year the information
required by Federal law to enable You to prepare Forms W-2 for its active and terminated employees.
If You decline W-2 services, LTD FICA Match Service may not be selected below.
LTD FICA MATCH SERVICE(select one)
✓ You authorize Us to, and We will, pay Your share of FICA taxes. You agree that adding LTD FICA Match
Service will require underwriter review. If selection of this service results in a change in monthly premium or
fees, We will promptly notify You.
If You request a monthly invoice itemizing the FICA taxes paid on Your behalf, You agree to remit payment
to Us upon receipt of the invoice. When invoicing is requested, You must remit payment to Us within three
business days of receipt of Our monthly invoice.
W-2 Services must be selected above if You authorize LTD FICA Match Services.
❑ You decline Our FICA Match Service and will report and deposit Your share of any FICA tax withheld from
benefits paid, if applicable.
Signed or P yholder: Signed for Symetra Life Insurance Company:
Signature of uthorized Representative Signature of Authorized Representative
C1aq PiagE04 Aaj a(iuu.
Name and Title of Authorized Sjgner Name and Title of Authorized Signer
025. o$• l(P
Date Date
Symetra®is a registered service mark of Symetra Life Insurance Company,777 108th Avenue NE,Suite 1200,Bellevue,WA 98004. Symetra
Life Insurance Company,which does not solicit business in the state of New York and is not authorized to do so,is the parent company of
First Symetra National Life Insurance Company of New York,260 Madison Avenue 8th Floor, New York,NY 10016.
Symetra Life Insurance Company and First Symetra National Life Insurance Company of New York are subsidiaries of Symetra Financial
Corporation.Both subsidiaries are separately responsible for their own financial obligations.
LG-12163 08/14
Symetra Life Insurance Company
777 108th Avenue NE,Suite 1200,Bellevue,WA 98004
SYMETRA
RETIREMENT I BENEFITS LIFE Claims Department Mailing Address:
PO Box 1230 I Enfield,CT 06083
Phone 1-877-377-6773 I Fax 1-877-737-3650 I TTY/TDD 1-800-833-6388
Appendix B to Tax Services Agreement
Listing of all Locations, Divisions and/or Classes that will have Different Tax Services
Symetra®is a registered service mark of Symetra Life Insurance Company,777 108th Avenue NE,Suite 1200,Bellevue,WA 98004. Symetra
Life Insurance Company,which does not solicit business in the state of New York and is not authorized to do so,is the parent company of
First Symetra National Life Insurance Company of New York,260 Madison Avenue 8th Floor, New York,NY 10016.
Symetra Life Insurance Company and First Symetra National Life Insurance Company of New York are subsidiaries of Symetra Financial
Corporation.Both subsidiaries are separately responsible for their own financial obligations.
LG-12163 08/14
Symetra Life Insurance Company
777 108th Avenue NE,Suite 1200
Bellevue,WA 98004-5135
S Y M E T R A Local Office:Benefits Division
Mail Stop KC-17
RETIREMENT I BENEFITS I LIFE
777 108th Avenue NE Suite 1200
Bellevue,WA 98004-5135
Phone:1-800-426-7784
Fax:1-866-532-1362
www.symetra.com
SERVICE AGREEMENT
Policyholder/Contract Holder: City of Pearland
Policy No/ASO Contract No: TBD
Policy Period/Contract Period: 10/1/2016 through 9/30/2019
Service Agreement Effective Period: 10/1/2016 through 9/30/2017
Amount at Risk: 2%of Annualized Premium Subject to a Maximum of
$25,000
Payment Terms: Any payment due to the Policyholder under the terms
of this agreement will be paid via check within 60 days
of end of the Service Agreement Effective Period or as
otherwise agreed upon by both parties.
Symetra Life Insurance Company("Symetra")hereby agrees with the policyholder or contract holder identified above(the
"Policyholder")that Symetra will meet or exceed the Service Standards set forth in this Service Agreement in implementing,
servicing account and managing claims under the policy or contract identified above(the"Contract")during the Service
Agreement Effective Period set forth above. If Symetra fails to meet one or more of the Service Standards set forth herein,then
for each Service Standard that the Company fails to meet,Symetra will pay to the Policyholder an amount equal to(i)the Amount
at Risk(as set forth above)multiplied by(ii)the Weighted Percentage with respect to such Service Standard(as set forth in
Appendix A hereto). The terms of payment shall be as set forth above.
1
Implementation Service Standard
Symetra's implementation service may be evalulated according to any or all of the four criteria listed
below, as selected by the Policyholder on Appendix A. Upon Symetra's receipt of the sold case
information form,Symetra will review the materials and determine whether additional information is
needed or if the sold case information shall be deemed "complete." For list bill cases, sold case
information shall not be deemed complete until it includes a complete and accurate census. Symetra
will notify the policyholder in writing when the sold case information is deemed "complete."
1. First Billing Statement: Within twenty(20) business days after the sold case information is deemed
complete,Symetra will send the first bill to the Policyholder.
2.Online Access: Within twenty(20) business days after the sold case information is deemed
complete,the policy information be available for online viewing and,for list bill cases only, updating.
3.Specimen Contract: Within twenty(20) business days after the sold case information is deemed
complete,Symetra will send a specimen contract to the Policyholder.
4. Final Contract: Within five(5) business days after Symetra's receipt of written approval of the
specimen contract, Symetra will send the final Contract and certificates to the Policyholder. Symetra
will process revisions to the specimen contract within ten (10) business days.
Within the later of ninety(90) days following the policy effective date or thirty(30) days from the
date the final contract is sent to the Policyholder, Symetra will provide the Policyholder a written
summary of its performance under the Implementation Service Standard, including whether or not
Symetra met or exceeded the selected service standards.
2
Claims Service Standard
Symetra's claim service may be evaluated according to any or all of the five criteria listed below, as
selected by the Policyholder on Appendix A.
1.Call Abandonment Rate:Symetra's average call abandonment rate shall be 3%or less.
2. Response Time: Symetra's average queue time shall be 30 seconds or less.
3.Claim Acknowledgement:The average time for acknowledgement letter will be within 2 business
days of initial receipt of each claim.
4.Claim Decision:The average time for claim decisions shall not exceed the following:
- LTD: by the later to occur of(i)the end of the elimination period or(ii)30 business days of receipt of
complete information required to adjudicate the claim
- Life:within 5 business days of receipt of complete information required to adjudicate the claim
5. Financial Accuracy: Symetra shall achieve a minimum of 98%financial accuracy
in total claim dollars paid.
The following methodology will be used in order to determine whether Symetra met the
claim service standards:
* For all claims service standards, Symetra's performance will be measured on an aggregate basis
over the course of the Service Agreement Effective Period.
* For groups with less than 5,000 covered lives, Symetra's performance for the entire claims office,
and not for the Policyholder specifically,will be measured against the service standards.
* For the Call Abandonment Rate and Response Time service standards, Symetra's performance for
the entire claims office, and not for the Policyholder specifically,will be measured against the
service standards.
Within thirty(30) days following the end of the Service Agreement Effective Period, Symetra will
provide the Policyholder a written summary of its performance under the Claim Service Standard,
including whether or not Symetra met or exceeded the selected service standards.
4
Account Management Service Standard
Symetra's account management service shall be evaluated based upon the Policyholder's responses to
the five questions set forth on Appendix B hereto. Symetra will provide the Policyholder with the
questionnaire on or around the end of the Service Agreement Effective Period. The individual at the
Policyholder who worked most closely with the Symetra Account Manager shall promptly complete
the questionnaire and return it to Symetra. In order to meet the acount management service
standard, Symetra must receive a passing rating on at least four of the five questions.
3
Appendix A to Service Agreement between
Symetra Life Insurance Company and
City of Pearland
Weighted
Service Service Standard Measurement Percentage
Service Category:Implementation
Business days after the sold case information is
1st Billing Statement 20 business days deemed complete
Online Policy Access 20 business days Business days after the sold case information is
deemed complete
Business days after the sold case information is
Specimen Contract 20 business days deemed complete
Business days after receipt of approved specimen
5 business days contract
Final Contract Business days after receipt of revisions to
10 business days
specimen contract
Service Category:Account Management
Account Management Achieve passing
Service rating
Passing rating on a minimum of 4 of 5 questions
Service Category:Claims
Average abandonment rate for entire claims
Abandonment Rate 3%or less office
Response Time 30 seconds Average speed to answer for entire claims office
Claim Average time to send acknowledgement letter
2 business days
Acknowledgement from initial receipt of claim
On average, not beyond the later to occur of(i)
the end of elimination period or(ii)30 business
Initial Decision LTD
days of receipt of complete information required
to adjudicate the claim
Average business days after receipt of all
Initial Decision Life 5 business days information necessary for adjudication
Financial Accuracy 98% Dollars in sample paid correctly divided by
aggregate dollars in sample
Total: 100%
Policyholder may allocate 100%weighting to any one Service Category,or a combination of two or three Service
Categories.Within the Implementation and Claims Service Categories,more than one Service must be weighted.
6
IN WITNESS WHEREOF, duly authorized representatives of the parties have executed this Service
Agreement to be effective as of the beginning of the Service Agreement Effective Period.
Agreed:
Agreed:
(Date)
Symetra Life Insurance Company
City of Pearland
Appendix B to Service Agreement between
Symetra Life Insurance Company and
City of Pearland
Account Management Questionnaire
1. Please rate the overall experience delivered by your Symetra Account Management Team.
A rating of 3 or higher is a passing rating. Detailed examples are required for a rating of 1 or 2.
Four point rating scale
1. Does not meet expectations
2. Partially meets expectations
3. Meets expectations
4. Exceeds expectations
2. Did you feel that your Symetra Account Manager acted in your best interest when he/she worked
on your behalf? A rating of 3 or higher is a passing rating. Detailed examples are required for a rating
of 1 or 2.
Four point rating scale
1. Does not meet expectations
2. Partially meets expectations
3. Meets expectations
4. Exceeds expectations
3. Did your Symetra Account Manager deliver accurate information, documents, advice, reports, etc?
A rating of 3 or higher is a passing rating. Detailed examples are required for a rating of 1 or 2.
Four point rating scale
1. Does not meet expectations
2. Partially meets expectations
3. Meets expectations
4. Exceeds expectations
4. Did your Account Manager respond to inquiries you sent before 2pm EST that same day and/or if
after 2pm EST, by the next day? A "yes" answer is a passing rating. Detailed examples are required for
a "no" answer.
Yes 1 1 No
5. Did your Account Manager meet with you for an annual meeting and/or make a reasonable effort
to schedule a meeting with you? A "yes" answer is a passing rating. Detailed examples are required for
a "no" answer.
Yes 1 1 No
7
SYM ETR.4
ITtl TfMI NI; 11 NWIS 11 If
Symetra Life Insurance Company
717 108th Avenue NE, Suite 1200, tletlevue, WA 98004
Claims Department Mailing Address:
PO Box 12301 Enfield, CT 06083
Phare 1877.3/1.67731 Fax 1.877.737-36501 TTYROD 1.800-833-6388
Symetret Life Insurance Company
Tax Services Agreement
Policyholder: City of Pearland
Policy(ies): Effective Date
❑Group Short Term Disability Income Insurance:
E Group Long Term Disability Income Insurance: 10/1/2018
Tax Services Effective Date: 10/1/2016
Policyholder Tax Identification Number (TIN): 74-6028909
Policy Number
01-017081-00
This Tax Services Agreement (the 'Agreement') is between Symetra Life Insurance Company (herein "Symetra,'
'We,' "Us,' or 'Our) which has issued and insures the group insurance policy(ies) named above (the 'Policy)
and the Policyholder (herein "You" or "Your").
IN CONSIDERATION OF the mutual promises contained herein and in the Policy(ies), You and We agree as
follows.
A. STANDARD TAX SERVICES
You authorize Us to, and We will, withhold and deposit applicable and properly elected United States
federal income taxes and state income taxes as well as applicable employee FICA taxes from disability
benefits/sick pay. We will make timely flings with the appropriate United States federal and state
agencies.
2. We will deposit the taxes using Our tax identification number and will timely notify You of these payments.
We will provide this notification to You on Sick Pay Reports
3. We assume no responsibility for Your share of FICA taxes, except to the extent that You elect Our STD
FICA Match Service or LTD FICA Match Service pursuant to this Agreement.
4. We assume no responsibility for any other payroll or employment related tax, fee, premium or the like
including Federal Unemployment Insurance (FUTA) and State Unemployment Insurance (SUTA), State
Disability Insurance, State or Local Occupational Taxes, other jurisdictional taxes such as municipal, city
or county taxes, or any Workers' Compensation Tax which may be applicable to the disability benefits We
are paying.
5. We will prepare and deliver to You the annual summary reports of benefits paid.
6. The territory of service is limited to the United States of America.
B. SUPPLEMENTAL TAX SERVICES
You authorize Us to, and We will provide, the Supplemental STD Tax Services and Supplemental LTD Tax
Services, as applicable, selected in Appendix A (rf any). If you decline all Supplemental STD Tax Services
and Supplemental LTD Tax Services, We will provide only the Standard Tax Services set forth above.
SymetraN is a registered service mark of Symetra Life Insurance Company, 777 1081h Avenue NE, Suite 1200, Bellevue, WA 98004. Symetra
Life Insurance Company, which does not solicit business in the slate of New York and Is not authorized to do so, is the parent company of
First Symetra National Life Insurance Company of New York, 260 Madison Avenue 8th Floor. New York, NY 10016
Symetra Life Insurance Company and First Symelre National Life Insurance Company of New York are subsidiaries of Symelra Finandal
Corporation. Both subsidiaries are separately responsible for their own financial obligations.
LG -12163 08/14
C. HOW TAX SERVICES APPLY TO YOUR LOCATIONS, DIVISIONS, OR EMPLOYEE CLASSES
Our tax services under this Agreement wiil apply to all locations, divisions and/or classes of the Pollcy(tes).
Yes
❑ No
If no, complete Appendix B, listing all locations, divislons and/or classes that will have tax services that differ
from the selections in the Supplemental STD Tax Services form and Supplemental LTD Tax Services form, as
applicable.
D. GENERAL PROVISIONS
1. Term
This Agreement will be effective until the conclusion of all tax reporting periods associated with the
Policy(ies), unless this Agreement Is terminated earlier by mutual agreement of the parties.
2. Changing Selected Tax Services
You agree that any service change regarding Forms W-2 must be requested In writing on or before
November 15th of the current tax year. Any change in W-2 Services after November 15th may result in
employees receiving Forms W-2 after January 31st or possible duplicate forms issued from both Us and
You.
You agree that any service change regarding STD FICA Match Service or LTD FICA Match Service will
be effective on January 1st following the date on which a new Supplemental STD Tax Services form or
Supplemental LTD Tax Services form has been signed and submitted to Us,
3. Accurate and Timely Information
You agree to provide Us with accurate and timely information to provide selected tax services, including
information to determine the taxable portion of the benefits. Submission of incorrect taxable portion of
benefits by You which later requires Us to retroactively correct claimant net benefits may result fn fees
payable to Us to cover reasonable processing.
4. Reporting
We make available to you an online Portal (the 'Porter) that will enable You to generate or obtain certain
reports, which may include the Sick Pay Reports. Unless otherwise noted by You in writing to Us, You
agree to utilize the Portal to generate or obtaln reports that are available via the Portal, including Sick Pay
Reports (as applicable), and will not look to Us to provide such reports via any other delivery method.
You agree to give Us prompt written notice of (i) any suspected error or omission or (ii) Your inability to
generate or obtain reports via the Portal.
From time to time, You may request that We provide ad-hoc reports and analysis. Prices for such reports
will be mutually agreed to by the parties.
5. Hold Harmless
You agree to indemnify and hold Us harmless from any and all liability Including but not limited to fines or
penalties that may result from erroneous, incomplete, or untimely information provided by You to Us in
connection with the selected tax services and Our performance of the services under this Agreement.
2
LG -12163 08114
6. Prfcing for Selected Tax Services
You agree that the STD FICA Match Service and LTD FICA Match Service will require underwriter review.
If selection of this service results In a change In premium, We will promptly notify You.
7. Entire Agreement
This Agreement and any attached Appendices embody the entire agreement between Us and You
conceming Our provision of tax services in conjunction with the Policy(ies). There are no promises,
terms, conditions, or obligations other than those contained herein, and this Agreement will supersede all
previous communications, prior business relationships, representations or agreements, either verbal or
written, between the parties. This Agreement may be modified only by agreement of the parties in
writing.
Signed for t. P�, 4Ider
Signed for S,ymetra Life Insurance Company:
✓—
Sign l of A iorized Representative Signature of uthoriz Repress tative
GIrPEaASoA Gies Marye�atE�.
Name and Title of Authorized igner
o?) .DB. Ili
Date
3
1G-12183 08/14
Ae ey ,err 1414"14(4774 41/
Name and Title of Authorized Signer
-
Date 7/6.
•
SYMETRA
1{1111Nrhli 1,Mr 11111181
W-2 SERVICES (select one)
Symetra Life Insurance Company
777 108th Avenue NE, Suite 1200. Bellevue, WA 98004
Claims Department Mailing Address:
PO Box 12301 Enfold, CT 06083
Phone 1.877-377-67731 Far 1-87/-07-3650 1 TT MOD 1.600 833.6388
Appendix A to Tax Services Agreement
Supplemental LTD Services
® You authorize Us to, and We will, prepare Forms W-2 for payees and file such forms with the appropriate
United States federal and state agencies.
• We will postmark by January 31st of each year, or such other date required by law, Forms W-2
containing sick pay information to payees and make information return filings in accordance with Federal
and State requirements regarding income tax, Social Security, and Medicare tax.
• We will issue Forms W-2 using Our tax identification number.
• If the Policy is terminated, We will continuo to provide Forms W-2 and make information return filings for
disability benefits/sick pay payments on all claims incurred prior to termination of the Agreement.
▪ You decline Our service to prepare Forms W-2 for payees or file Federal and State information returns
reporting disability benefits/sick pay. We will provide You by January 15th of each year the Information
required by Federal law to enable You to prepare Forms W-2 for its active and terminated employees.
If You decline W-2 services, LTD FICA Match Service may not be selected below.
LTD FICA MATCH SERVICE (select one)
(7J You authorize Us to, and We will, pay Your share of FICA taxes. You agree that adding LTD FICA Match
Service will require underwriter review. If selection of this service results In a change in monthly premium or
fees, We will promptly notify You.
If You request a monthly invoice itemizing the FICA taxes paid on Your behalf, You agree to remit payment
to Us upon receipt of the Invoice. When invoicing is requested, You must remit payment to Us within three
business days of receipt of Our monthly invoice.
W-2 Services must be selected above If You authorize LTD FICA Match Services.
j You decline Our FICA Match Service and will report and deposit Your share of any FICA tax withheld from
benefits paid, if applicable.
Signed for SyRfetra Life Insurancf Company:
----~7
Signature of ulhorized Representative Signature of Adthoriz� epresen ative
Clay ? .a P604 CAI AaN aGER.
Name and Title of Authorized Signer
b$. QR. l('
Date
Aar eivit OV/‘.e/77.4e
Name and Title f Auttlorized Signer
ef 2�
Date
/b
Symetra9Is a regis'ered service mark of Symetra Life Insurance Company, 777 108th Avenue NE, Suite 1200, Bellevue, WA 98004. Symelre
Life Insurance Company, vfilch does not solicit business In the state of New York and Is not authorized to do so, Is the parent company of
First Symetra Netona' Life Insurance Company of New York, 260 Madison Avenue 8th Floor, New York, NY 10016.
Symetra Life Insurance Company and Flrsl Symetra National life Insurance Company of New York aro subsidiaries of Symetra Financial
Corporation. Both subsidiaries are separately responsible for their own financial obligations.
LG -12163 08/14