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R-2014-065 2014-06-23RESOLUTION NO. R2014-65 A Resolution of the City Council of the City of Pearland, Texas, authorizing a contract for professional services associated with the Parks and Recreation Master Plan Update, with Green Play, LLC., in the amount of $89,695.00. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PEARLAND, TEXAS: Section 1. That certain contract for professional services, a copy of which is attached hereto as Exhibit "A" and made a part hereof for all purposes, is hereby authorized and approved Section 2. That the City Manager or his designee is hereby authorized to execute and the City Secretary to attest a contract for professional services associated with the Parks and Recreation Master Plan Update. PASSED, APPROVED and ADOPTED this the 23rd day of June, A.D., 2014. ATTEST: NG Lt F11VG, Y SEC: TARY APPROVED AS TO FORM: DARRIN M. COKER CITY ATTORNEY TOM REID MAYOR CONTRACT FOR PROFESSIONAL SERVICES THIS CONTRACT is entered into on (h- 23-1y , by and between the City of Pearland ("CITY") and Green Play, LLC ("CONSULTANT"). The CITY engages the CONSULTANT to perform professional services for a project known and described as Parks and Recreation Department Needs Assessment and Master Plan Development ("PROJECT"). SECTION I - SERVICES OF THE CONSULTANT The CONSULTANT shall perform the following professional services to CITY standards and in accordance with the degree of care and skill that a professional in Texas would exercise under the same or similar circumstances: A. The CONSULTANT shall provide professional services for the preparation of a Needs Assessment and Master Plan Development for the City of Pearland Parks and Recreation Department as detailed in EXHIBIT A, attached hereto. B. The CONSULTANT has prepared and submitted a detailed statement of cost of the PROJECT. C. The CONSULTANT acknowledges that the CITY (through its employee handbook) considers the following to be misconduct that is grounds for termination of a CITY employee: Any fraud, forgery, misappropriation of funds, receiving payment for services not performed or for hours not worked, mishandling or untruthful reporting of money transactions, destruction of assets, embezzlement, accepting materials of value from vendors, or consultants, and/or collecting reimbursement of expenses made for the benefit of the CITY. The CONSULTANT agrees that it will not, directly or indirectly; encourage a CITY employee to engage in such misconduct. D. The CONSULTANT recognizes that all documents or work product generated by the CONSULTANT under the CONTRACT shall be delivered to the CITY upon request, and shall subsequently become subject to the Open Records Laws of this State. E. The CONSULTANT shall procure and maintain for the duration of this Agreement, insurance against claims for injuries to persons, damages to property, or any errors and omissions relating to the performance of any work by the CONSULTANT, its agents, employees or subcontractors under this Agreement, as follows: (1) Professional Liability Insurance in an amount not less than $1,000,000 in the aggregate. Professional Services 1 of 5 PS. Revised 5/14 Certificates of Insurance and endorsements shall be furnished to the CITY before work commences. Each insurance policy shall be endorsed to state that coverage shall not be suspended, voided, canceled, and/or reduced in coverage or in limits ("Change in Coverage") except with prior written consent of the CITY and only after the CITY has been provided with written notice of such Change in Coverage, such notice to be sent to the CITY either by hand delivery to the City Manager or by certified mail, return receipt requested, and received by the City no fewer than thirty (30) days prior to the effective date of such Change in Coverage. Prior to commencing services under this CONTRACT, CONSULTANT shall furnish CITY with Certificates of Insurance, or formal endorsements as required by this CONTRACT, issued by CONSULTANT'S insurer(s), as evidence that policies providing the required coverage, conditions, and limits required by this CONTRACT are in full force and effect. F. The CONSULTANT shall indemnify and hold the CITY, its officers, agents, and employees, harmless from any claim, loss, damage, suit, and liability of every kind for which CONSULTANT is legally liable, including all expenses of litigation, court costs, and attorney's fees, for injury to or death of any person, for damage to any property, or errors in design, any of which are caused by the negligent act or omission of the CONSULTANT, his officers, employees, agents, or subcontractors under this CONTRACT. H. All parties intend that the CONSULTANT, in performing services pursuant to this CONTRACT, shall act as an independent contractor and shall have control of its own work and the manner in which it is performed. The CONSULTANT is not to be considered an agent or employee of the CITY. SECTION II - PERIOD OF SERVICE This CONTRACT will be binding upon execution and shall end once services have been completed, which is estimated to be on or before July 31, 2015. SECTION III - CONSULTANT'S COMPENSATION A. Total compensation for the services performed shall be $34,899.00 for Phase I — Needs Assessment and $54,796.00 for Phase II — Master Plan Development for a total expenditure of: $89,695.00. B. The CITY shall pay the CONSULTANT based upon required deliverables and supported by detailed invoices submitted by the CONSULTANT subject to the following conditions: Payments shall be made based upon CONSULTANT'S successful completion of required deliverables and CITY acceptance of same. Professional Services 2 of 5 PS. Revised May/14 C. The CITY shall make any required payment to the CONSULTANT within thirty (30) days of receipt and approval of a detailed invoice. Invoices shall be submitted on the basis of completion of identified milestones. SECTION IV - THE CITY'S RESPONSIBILITIES A. The CITY shall designate a project manager during the term of this CONTRACT. The project manager has the authority to administer this CONTRACT and shall monitor compliance with all terms and conditions stated herein. All requests for information from or a decision by the CITY on any aspect of the work shall be directed to the project manager. B. The CITY shall review submittals by the CONSULTANT and provide prompt response to questions and rendering of decisions pertaining thereto, to minimize delay in the progress of the CONSULTANT'S work. The CITY will keep the CONSULTANT advised concerning the progress of the CITY'S review of the work. The CONSULTANT agrees that the CITY'S inspection, review, acceptance or approval of CONSULTANT'S work shall not relieve CONSULTANT'S responsibility for errors or omissions of the CONSULTANT or its sub-consultant(s) or in any way affect the CONSULTANT'S status as an independent contractor of the CITY. SECTION V - TERMINATION A. The CITY, at its sole discretion, may terminate this CONTRACT for any reason - - with or without cause -- by delivering written notice to CONSULTANT personally or by certified mail at 1021 E. South Boulder Road, Suite N, Louisville, CO 80027. Immediately after receiving such written notice, the CONSULTANT shall discontinue providing the services under this CONTRACT. B. If this CONTRACT is terminated, CONSULTANT shall deliver to the CITY all reports, estimates and any and all other documents or work product generated by the CONSULTANT under the CONTRACT, entirely or partially completed, together with all unused materials supplied by the CITY on or before the 15th day following termination of the CONTRACT. C. In the event of such termination, the CONSULTANT shall be paid for services performed prior to receipt of the written notice of termination. The CITY shall make final payment within sixty (60) days after the CONSULTANT has delivered to the CITY a detailed invoice for services rendered and the documents or work product generated by the CONSULTANT under the CONTRACT. D. If the remuneration scheduled under this contract is based upon a fixed fee or definitely ascertainable sum, the portion of such sum payable shall be proportionate to the percentage of services completed by the CONSULTANT based upon the scope of work. Professional Services 3 of 5 PS. Revised May/I4 E. In the event this CONTRACT is terminated, the CITY shall have the option of completing the work, or entering into a CONTRACT with another party for the completion of the work. F. If the CITY terminates this CONTRACT for cause and/or if the CONSULTANT breaches any provision of this CONTRACT, then the CITY shall have all rights and remedies in law and/or equity against CONSULTANT. Venue for any action or dispute arising out of or relating to this CONTRACT shall be in Brazoria County, Texas. The laws of the State of Texas shall govern the terms of this CONTRACT. The prevailing party in the action shall be entitled to recover its actual damages with interest, attorney's fees, costs and expenses incurred in connection with the dispute and/or action. CONSULTANT and CITY desire an expeditious means to resolve any disputes that may arise between under this CONTRACT. To accomplish this, the parties agree to mediation as follows: If a dispute arises out of or relates to this CONTRACT, or the breach thereof, and if the dispute cannot be settled through negotiation, then the parties agree first to try in good faith, and before pursuing any legal remedies, to settle the dispute by mediation of a third party who will be selected by agreement of the parties. SECTION VI — ENTIRE AGREEMENT This CONTRACT represents the entire agreement between the CITY and the CONSULTANT and supersedes all prior negotiations, representations, or contracts, either written or oral. This CONTRACT may be amended only by written instrument signed by both parties. SECTION VII — COVENANT AGAINST CONTINGENT FEES The CONSULTANT affirms that he has not employed or retained any company or person, other than a bona fide employee working for the CONSULTANT to solicit or secure this CONTRACT, and that he has not paid or agreed to pay any company or person, other than a bona fide employee, any fee, commission, percentage brokerage fee, gift, or any other consideration, contingent upon or resulting from the award or making of the CONTRACT. For breach or violation of this clause, the CITY may terminate this CONTRACT without liability and in its discretion, may deduct from the CONTRACT price or consideration, or otherwise recover, the full amount of such fee, commission, percentage brokerage fee, gift, or contingent fee that has been paid. Professional Services 4 of 5 PS. Revised May/14 SECTION VIII- SUCCESSORS AND ASSIGNS This CONTRACT shall not be assignable except upon the written consent of the parties hereto. The parties have executed this CONTRACT this aZ31-`1 day of June, 2014. Y OF • ' ARLAND, TEXAS e q// CONSULTANT — GREEN PLAY, LLC Professional Services 5 of 5 PS. Revised May/14 Resolution No. R2014-65 Exhibit "A" Requested Scope of Work for Pearland, TX Parks and Recreation Department Phase One: Needs Assessment and Phase Two: Master Plan Development dREENPLA Y« The Leading Edge In Parks, Recreation And Open Space Consulting TO: Michelle Smith, Director FROM: Jessica Osborne, GreenPlay Project Manager, jessicao@greenplayllc.com CC: Chris Dropinski, Senior Principal and Managing Member, Rob Layton, Design Concepts, Chris Cares, RRC Associates DATE: April 23, 2014 RE: Response to Scope Request for Phased Needs Assessment and Master Plan As per our discussions, we understand that the City of Pearland Parks and Recreation Department is interested in contracting with GreenPlay LLC as a qualified sole source for professional services to complete this project, with the Needs Assessment portion occurring in FY 2014, and the Master Plan development occurring in FY 2015. Jessica Osborne, will work as a Project Manager part-time for GreenPlay, and also she is the Initiatives Director for the non-profit GP RED. Therefore, Jessica is uniquely qualified to be the lead on both this project, and for the Healthy Communities Research Group Surveillance and Management Toolkit Beta Site project for GP RED (scope for that project has been submitted from GP RED) should that be funded in the Fall to help enable efficiencies and increase the success of both projects. Joining Jessica on this project will be Chris Dropinski, Managing Member for GreenPlay, as Principal in Charge and various GreenPlay support staff. RRC Associates will provide the statistically -valid and online surveying in Phase I. Dave Peterson and Rob Layton from Design Concepts will provide the inventory and level of service analysis and the site assessment and capital recommendations for the Master Plan in Phase II. Additional qualifications and references can be provided if needed. Project Understanding We understand that the City of Pearland is interested in developing this Needs Assessment (Phase I) and then the Master Plan (Phase II) to guide the City in current and future parks, recreation, and trails provision and to meet the requirement for maintaining Accreditation from CAPRA. We realize that the Pearland Parks & Recreation Department is dedicated to multiplying the Q4 Factor: quality facilities, quality programs, quality service for your quality of life. The Department can be broken down into five major organizational components including: Recreation, Parks and Trails, Facility Maintenance, Recycling, and Administration. The staff consists of about 100 employees striving to fulfill the departmental vision statement: "To be the leader in providing quality services that connect the community through people, parks, and programs." In August 2010, the City of Pearland opened the doors of its new Recreation Center & Natatorium. This 107,000 SF facility aims to provide additional fitness and aquatic opportunities for the Pearland community and surrounding cities alike. The Melvin Knapp Center is a recreation facility for active adults 50 years of age and older. It offers a variety of programs, activities, trips, and classes that are either low- cost or absolutely free to its members. Membership to the senior center is free to Pearland residents. The Community Center and Westside Event Center provide programs for all ages to the community at a low-cost. Parks staff maintains 10 neighborhood parks, 3 community parks that include 2 dog parks and 2 splash pads to ensure provision of quality facilities for users. An Urban Forester is responsible for maintaining the 6,190 trees around the City of Pearland. Recreation staff implements youth and adult programs, athletic leagues, swim lessons, birthday parties, summer camps, adaptive and outdoor programs as well as volunteer opportunities for the community. This plan will serve as a guide to help make decisions regarding future parkland acquisition, parks and trails development and recreational programming. We also recognize that the City would like to evaluate the needs and desires of citizens, as well as determine whether or not current organizational resources can accommodate those needs. Our plan approach will generate community dialogue intended to further the opinions of citizens and interested stakeholders allowing them to contribute informed judgment to help determine desired changes for the long term vision for the Pearland area regarding facilities, programs, and services. We recognize that in the past, Pearland's Parks and Recreation Master Plans have been primarily capital and land planning documents primarily created to meet the Texas Parks and Wildlife Fund requirements for potential grant applications, and for managing a much smaller community. Pearland is now in a much more developed and sophisticated stage of community growth, with many larger resources and holdings to manage. This proposal, for which the final document will still be called a "Parks and Recreation Master Plan", is for a much more comprehensive plan that will help guide operational, maintenance, and capital funding and management decisions for the next 5 to 10 years. This plan proposal is competitively priced given our strong experience with communities like Pearland. It will also include various sub -elements as required to help meet CAPRA re -accreditation guidelines, including: • A detailed Community Needs Assessment and Community Engagement Program • A full digital GIS -based Composite -Values Methodology Inventory and Level of Service Analysis of all holdings owned and managed by Pearland. • A digital Programs Assessment designed for annual management analysis and to help create your Recreation Program Plan. • All data will be organized to also assist with providing necessary digital base information to facilitate Pearland to be involved with the Healthy Communities Research Group Surveillance and Management Toolkit (a separate project with GP RED) to help increase physical activity and reduce obesity, and involvement in NRPA's PRORAGIS National Benchmarking dataset, if desired. • A Strategic Implementation Plan with Evaluative Goals and Objectives • Presentations and recommendations to further allow the Parks and Recreation Department to continue to be a vital force for creating community quality of life and positive economic development in Pearland. Proposed Scope of Work The following Scope of Work comprehensively identifies project approach, work methodologies, work plan, and ideas about the format and products to accomplish the purpose of the Needs Assessment and Master Plan process. This scope is based on our preliminary understanding of your needs, and will be detailed and adjusted as needed during the start- up conversations to fully provide your community - specific approach and outcomes. If something doesn't look just exactly right, just let us know! Phase 1- Needs Assessment A. Strategic Kick-off and Determination of Critical Success Factors The most important part of any project is ensuring that your expectations are met and that your project goals are achieved. Upon selection and contract award, GreenPlay will provide a Detailed Work Plan for discussion in Strategic Kick-off (SKO) meetings, in which we will meet with City staff and to finalize the project scope that will outline the timeline and provide details of the following. • Strategic Kick-off and Determination of Critical Success Factors • Public Engagement and Information Gathering • Existing Conditions Analysis • Facilities Inventory and Analysis • Analysis of Programs and Services During the Strategic Kick -Off we will work closely with your team to identify the key "Critical Success Factors" that will ensure that this project is successful, and will determine your desired level of involvement and outcomes. As the project progresses, written Monthly Progress Reports will be provided that cover: • Recent progress for current month • Identification of any outstanding issues or information needed • Schedule and meeting updates and modifications if necessary Regular conference calls (when not on-site) will be conducted with your Project Manager to discuss the content of the Monthly Progress Reports and any other pertinent issues. Additionally, we are always available to you for phone and/or email communications. Integration with Existing Vision, Goals, Operations, Budgets, and Plans We understand that there are already many planning documents to be coordinated in developing this project. We will provide a request list for common types of planning documents that may be available, and help supplement items that may not be the most current. These background documents and other related plans help us evaluate other factors that relate directly to your system, including how people are able to get from place to place and how other key community attributes need to be incorporated into the overall assessment. Budgets, work plans, and funding plans utilized by your community will likewise help to facilitate the comprehensive coordination of direction and prescriptions. B. Community Engagement and Outreach We understand that the City wishes to utilize extensive public input in the development of this Needs Assessment, and we agree that this is an essential component of the project. To accurately reflect the needs and desires of the community, it is essential that a comprehensive public participation program is utilized during the Master Planning process. This process is critical in determining community values and needs and ultimately regulating the success of your short, mid, and long-range planning efforts. Community Engagement and Information Gathering Our GreenPlay team believes in creating an in-depth, efficient, and cost-effective citizen -focused community process as part of all public agency management and planning. Our team will build upon previous work to acquire knowledge of local issues and concerns that will assist us in obtaining useful and pertinent community feedback — both as information, and engagement for buy -in and outcomes. GreenPlay will facilitate Citizen Outreach and Stakeholder Meetings to determine the needs of the residents and to allow the project team to communicate with residents, user groups, associations, civic associations, and key community representatives. Preliminary Key Stakeholders appear to include citizens, representatives, and staff from your community; your Board and/or Council representatives; as well as other affected community and government agencies; and selected alternative providers, partners, and special interest groups from in and around your community. The following table represents the variety of public process and stakeholder input methodologies that we use in different situations. We can work with the project team and city staff during the SKO to delineate and customize the exact methods to be utilized in this project to the City of Pearland. Some of the unique aspects of the City include (but are not limited to) a high population of Spanish-speaking residents. The input tools we use will build consensus and agreement on the plan and if consensus is not possible, provide information for informed decision making for the City Council. We have not included second or third language translations as part of this proposal, but can easily do so, either with City resources or for an additional fee. Potential Public Assessment & Information Gathering Tools Who Users Citizens/ Voters Key Stakeholders Staff & Decision Makers Partners Alternative Providers Consultants Project Team Methodologies Intercept Surveys Focus Groups Questionnaires Various Group Process Techniques SWOT Analysis Online Community Town Hall Public Meetings Statistically -Valid Surveys Commission Meetings Websites Media Outlet Group Process SWOT Analysis Individual Interviews Small Group Meetings SWOT Analysis Facilitation Inventory Trends Demographics Benchmarking Best Practices Outcomes Issues Needs Satisfaction levels Fee tolerance Support Consensus Education Funding Tolerance Opportunities Constraints Gap Analysis Special Interest Recommendations Policies Staff Development Sustainability Our process for this Needs Assessment would include: • Focus Groups (usually 4 - 6) with targeted topics. For specific areas in which people may not attend, we can go to them. This may include specific demographics (seniors, youth), user groups (sports, aquatics, conservation, businesses, trail users, alternative providers, etc.). • Individual Key Stakeholders — identified by the project team. Usually key people outside of the project team, although we are always open to talk to anyone who wants to be heard. • Staff SWOT Analysis — GreenPlay will act as professional facilitators to gather specific information about services, use, preferences and any agency strengths, weaknesses, opportunities and threats. • Public meetings — include three (3) come one — come all, widely advertised meetings to allow for input, feedback, etc. at key milestones during the project typically for the information gathering (Phase I), findings (Phase I), and draft Master Plan recommendations (Phase 11). • A Findings Presentations/Visioning workshop and draft presentations with staff, key stakeholders, and decision makers to Review/Analyze Draft Information as well as receive input in a public meeting to have it readied for analysis in Phase II. • Provide written records and summaries of the results of all public process and communication strategies. Statistically -valid Survey GreenPlay is a strong proponent of including statistically -valid surveys as part of all Master Plans to most accurately quantify and validate needs of a community. While stakeholder meetings, focus groups, and public meetings allow us to draw in interested parties and users, a statistically -valid survey is the only defensible mechanism that allows us to also hear from the NON-USERS, who are most likely taxpayers. It is recommended that an agency conduct a similar survey at least once every five years to measure changing demand and needs. We propose a mail and separately tracked online survey, as the combined approach usually provides the greatest impact possible in the most efficient manner and for the research dollars available. Our recent experience has shown that it is becoming increasingly common for many residents to have either unlisted telephone numbers and/or cell phones as their primary telephone service, making it more difficult to reach a "representative" sample of residents by telephone. Additionally, a mail survey approach will permit a potentially larger sample size covering a greater breadth and extent of issues with cost savings over a telephone -only methodology. RRC Associates (RRC) will create a survey to be mailed to a pre -determined number of households in the Pearland community, depending upon level of sub -community segmentation desired (if any). We propose to perform both the mail, and a web -based survey, which can be incorporated with the mail survey process and retain the integrity of the statistical validity. Amenities Priorities Political Issues Level of Service Identity Historic Issues Community Profile Stakeholders Niche Markets Partnerships Business Planning Funding CIP & Action Plans Our process for this Needs Assessment would include: • Focus Groups (usually 4 - 6) with targeted topics. For specific areas in which people may not attend, we can go to them. This may include specific demographics (seniors, youth), user groups (sports, aquatics, conservation, businesses, trail users, alternative providers, etc.). • Individual Key Stakeholders — identified by the project team. Usually key people outside of the project team, although we are always open to talk to anyone who wants to be heard. • Staff SWOT Analysis — GreenPlay will act as professional facilitators to gather specific information about services, use, preferences and any agency strengths, weaknesses, opportunities and threats. • Public meetings — include three (3) come one — come all, widely advertised meetings to allow for input, feedback, etc. at key milestones during the project typically for the information gathering (Phase I), findings (Phase I), and draft Master Plan recommendations (Phase 11). • A Findings Presentations/Visioning workshop and draft presentations with staff, key stakeholders, and decision makers to Review/Analyze Draft Information as well as receive input in a public meeting to have it readied for analysis in Phase II. • Provide written records and summaries of the results of all public process and communication strategies. Statistically -valid Survey GreenPlay is a strong proponent of including statistically -valid surveys as part of all Master Plans to most accurately quantify and validate needs of a community. While stakeholder meetings, focus groups, and public meetings allow us to draw in interested parties and users, a statistically -valid survey is the only defensible mechanism that allows us to also hear from the NON-USERS, who are most likely taxpayers. It is recommended that an agency conduct a similar survey at least once every five years to measure changing demand and needs. We propose a mail and separately tracked online survey, as the combined approach usually provides the greatest impact possible in the most efficient manner and for the research dollars available. Our recent experience has shown that it is becoming increasingly common for many residents to have either unlisted telephone numbers and/or cell phones as their primary telephone service, making it more difficult to reach a "representative" sample of residents by telephone. Additionally, a mail survey approach will permit a potentially larger sample size covering a greater breadth and extent of issues with cost savings over a telephone -only methodology. RRC Associates (RRC) will create a survey to be mailed to a pre -determined number of households in the Pearland community, depending upon level of sub -community segmentation desired (if any). We propose to perform both the mail, and a web -based survey, which can be incorporated with the mail survey process and retain the integrity of the statistical validity. Citizens will be given the option of either completing the survey form mailed to them or to access the survey online using an individual passcode assigned to each household that would be included in the mailed survey. We frequently use this technique for parks, recreation, and community surveys and find it to be effective in maintaining the random sample while also increasing opportunities for respondents to complete the survey. Additionally, the survey would be made available to a larger audience through an "open" web site. We would not merge the "open" web data with the results from the random survey. Instead, the "open" web survey would be designed to expand community input opportunities, as essentially everyone in the community would have access to completing a survey, even if they did not receive one of the random surveys in the mail. We will work with you and RRC at the start of the project to finalize the best distribution and collection methods, sample sizes, segmentation, question format, and other factors. To help improve response rates, we anticipate that the City will assist with marketing and creating public awareness of the survey through media and other channels, such as local newspaper, radio, cable TV, and the City's web site. We also encourage the City to offer some sort of participant incentive to residents who take the survey, such as a prize drawing for passes to Pearland recreation facilities or gift cards to local businesses, as such incentives have shown to help increase survey responses. MindMixer Online Community Engagement We understand that The City of Pearland has previously used MindMixer during Comprehensive planning. We believe it is an innovative addition to our community engagement for parks and recreation planning. If desired, we use this tool to create a managed and facilitated online community dialogue, including polling, open online and user surveying, discussions, topic suggestions, prioritization options, etc. This can be accessed online, and by text messaging, smart phone, etc. You can see examples of this in use at http://prcaplan4life.mindmixer.com (a current GreenPlay planning project), or general community sites at www.mindmixer.com. This tool is designed to enhance community involvement, and get feedback from people who do not attend meetings. We can either help re -activate the City's MindMixer site, or work with the City to utilize your other web -based outreach capabilities for garnering online social engagement and draft document distribution (to be determined during project start-up). Our proposal can include creation and management of a Pearland MindMixer site and facilitated administration for the duration of the project. Additional or ongoing administration beyond this time period can be added at an additional cost, if desired. MindMixer is designed to supplement existing outreach (public meetings, focus groups, etc.) through web and mobile dialogue. It provides an opportunity to create an ongoing alternative channel for citizen engagement in addition to the focus groups, stakeholder interviews, public forums, and statistically -valid survey. MindMixer creates many different opportunities for community engagement including: • Open Idea Submission: Frame the conversation and allow citizens to submit open-ended ideas • Idea Prioritization: Dictate the content and ask participants to prioritize using "seconds" or dollars • Idea Voting: Dictate the content and ask participants their degree of support for various ideas • Questionnaire/Polling: Utilize typical online surveys / questionnaire tools • Multi -Lingual: MindMixer supports 52 different languages, with real-time (one click) translation and engages all participants, in their own language. • Mobile Integration: Participants can also text (SMS) or call (Voicemail) in their ideas. Reach participants on -the -go. • Location -Based: Create geography -specific categories and topics for feedback. This allows for meaningful and contextual opportunities for regional engagement. • Two -Way Dialogue: Provide response to participant ideas without leaving the web interface. • Location Based Ideas: Users can associate ideas with a physical location in the community and the ideas display on a dynamic map Our proposal includes the following MindMixer services: • Account Management: GreenPlay and MindMixer Project Managers handle design, hosting, administration, monitoring, and support. • Marketing and Outreach Partnership: GreenPlay's MindMixer sites provide traditional media resources, social media content, and on -the -ground marketing collateral. • Content Management: 24 hours/day availability to put up new topics, change existing topics, or provide needed support. • Site, and facilitated administration for up to 9 months for both phases. Additional or ongoing administration beyond this time period can be added at an additional cost, if desired. • We do require that there be a MindMixer Administrator assigned from Pearland who will work with us and be trained to help garner necessary information and monitor the site for the City. C. Needs Analysis We will combine the community engagement and staff input, inventory and preliminary Level of Service findings, along with the following Community Profile elements, to create a summary of contextual analysis of needs. This summary will be labeled as such to be used to meet the related standards for CAPRA accreditation. Demographics We will identify the constituency of the City through a demographic analysis and market profile, utilizing all information available from previous planning efforts, any current valid information from the City of Pearland, and including information gathered from the U.S. Census Bureau, ESRI sources, and other national and local sources as needed for supplementation. Trends Analysis We recognize that information gathered during the community engagement process, your background data, and current usage cannot alone tell the full story of community needs. GreenPlay has one full-time staff person who is dedicated and responsible for tracking, compiling, and summarizing local, national, and regional trends for parks, recreation, and trails. For this report, GreenPlay will utilize our national experience, to analyze and summarize potential trends that may influence the City for the next five years to help form short-term recommendations and set the stage for long-term goals. Needs Assessment Findings Presentation We will compile initial findings from the Needs Assessment and will prepare a summary Findings Presentation for staff, decision makers, stakeholders, and the public to validate the accuracy of the findings. During this stage, we will confirm that all information identified and collected thus far is correct, and we will ask all stakeholders to share any additional issues or opportunities for consideration into a Summary Findings Report. Phase 0. Master Plan Development Moving forward from the Needs Assessment Phase in October (to accommodate the FY15 Budget cycle), our GreenPlay team will utilize those findings to create an analysis of other related aspects of the Department into the development of the Master Plan. A. Facility Inventory and Level of Service Analysis All available base GIS/CAD materials will be utilized to compile a comprehensive, updated assessment of each of the City's parks, trails, and recreational facilities, and trails ("components" of the system). The available data will be supplemented with on-site analysis to create a complete dataset and determine current conditions for: • Quantity of components • Quality of components • Functional use Additionally, we will research, collect, and assemble engineering and other data necessary to complete the project. The inventory will be compiled and analyzed to provide complete information. We can work with various information formats and will produce the final deliverables in both shapefile and textual formats that are dynamic and easily used and become the property of the City of Pearland upon completion of the project. Composite -Values Methodology (CVM) Level of Service Analysis An Improved Approach! (; RASP GRASP® Methodology (Geo -Referenced �.� a f�.� (,fstr Amenities Standards Process) GreenPlay will update the City's inventory and Level of Service standards utilizing our proprietary version of the Composite -Values Methodology (CVM) for level of service analysis, called the Geo -Referenced Amenities Standards Process (GRASP®). This analysis builds on traditional capacity analysis, but is unique in its ability to analyze both the quantity (capacity) and quality of components of an entire system, such as playgrounds, trails, art, ballfields, etc. The CVM process has been developed to provide analyses of the parks, recreation and cultural facilities, trails, and athletic fields based on the unique assets of the City of Pearland to determine how effectively the current system is serving the community. We have adapted and built upon previous traditional capacity based level of service (LOS) practices to create an improved approach. This process will be able to: • Determine current level of service and where improvements can be made based on walkability (usually 1/4 to 1/3 of mile), quantity and quality of any and all parks, trails, facilities, and athletic field facilities. • Help determine location of future development of park, trails, and facilities based on current level of service. • The data will provide the basis for recommendations for making improvements to address unmet needs for both active and passive recreation. This inventory and LOS methodology not only fulfills the needs for the Master Plan and inventory requirements for CAPRA, but also provides the base data for inventory that can be uploaded to NRPA's PRORAGIS, and also for the assets and affordances necessary for the HCRG SMT Beta Site process for GP RED. B. Operational and Marketing Analysis User Profile and Public Perception GreenPlay's analysis of the public's perceptions of facilities, programs, services, and maintenance is a critical component of this master planning effort. The documented results of the community input mechanisms feed directly into the formulas for our level of service analysis. Along with the demographic profile of the current and projected population, and our trends research, the results will allow us to characterize existing and prospective park users, so the City can determine appropriate marketing channels to reach them. Program and Service Delivery Analysis — Program Plan Summary GreenPlay has exceptional programming experience, and we will inventory and analyze current programs offered by the Department as well as relevant non-profit and for-profit organizations. We will provide inventory templates to collect various aspects of program information in six characteristics categories including location, performance and outcomes, expenses, revenues, fees, and service provider. This will require staff assistance for accurate completion. We will also identify and assess opportunities for eco and heritage tourism. In the current economic environment, potential partners and collaborators, whether other Departments of the City, non-profit, for-profit service providers, or volunteers, are extremely important, and how those relationships are formed and nurtured is critical to sustainability. We know that the Parks and Recreation Department cannot and should not produce or fulfill every unmet need on its own. We will assess these relationships for clarity and effectiveness, and identify any key issues for service strategies. This section will include a summary of the Program Analysis labeled Programming Plan, for use in meeting the related CAPRA standard. Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis To develop a short and long-term strategy for the future planning of Pearland's Parks and Recreation provisions, we will conduct a SWOT Analysis. A SWOT Analysis is an effective and realistic way of identifying the market Strengths and internal and external Weaknesses, and for examining the Opportunities and Threats faced by the organization. This process will help to identify any deficiencies in the provision of services and programs, and it will also help to identify potential partners in the service area. Organizational Analysis GreenPlay will broadly assess the organizational and management structure of the Department and staffing to determine effectiveness and efficiency in meeting current and future departmental responsibilities as related to the community's needs. The needs assessment — including input from staff interviews, community and key stakeholder engagement, and level of service analysis, along with the consultant's expertise — will identify areas for enhancement including customer service as well as operational efficiencies. C. Implementation/Strategic Pian Key Issues Analysis Matrix Based on the previous areas of analysis, our team will compile a Key Issues Analysis Matrix that helps identify focus areas from the various tools and methodologies used to collect information and bring this into a Strategic Framework for recommendations. Sample from a Section of a Key Issues Analysis Matrix Key Issue Rating Scale c nest- sss,r a - priority - short-term nra - not applicable Recreation Park Operations Golf Operations 1 South Central t u z u°, Staff Input Focus Groups/Public P&R Commission City Council 'Services Assessment Safety ' Safety concern in facilities.parks Homeless and vagrants in parks a Safety at skatepark :. Code enforcement b a b b Graffiti=V'andalisum 3 a Create park ranger Frockan-, h .. b Improvements and Maintenance Maintain •)shat s,:e hake 5 5 Improved park;athletic field maintenancet o r b b Tree care replacement program n a r. a n a b ria _. Less crass more desert landscacinq n 3 c ria �- a b c C R2atr C."'s ,, :. - a b ri a n. a 3'.e n.a ria n3 Facilities Budd a nes sports coml_le. Inadequate number of athletic fields n a Trail Connectr,ity b Conmtunitp gardens b n a b n:a n a Need lights far soccer fields b a s b n• a 1: Additional aquatics c - - _ s c b n•a Programs Special e.ents to attract tourists 5 5 a More non -sport programminit h n a n c b More indoor fitness b n a n 3 b More family programming b n a More middle+high school programming b n a Youth and teen pra y-an1min,- b it a b Trounaments and Sports 3 a Bocce or Piquant 1 a a a b Administration, Services Visioning Strategies Development Workshop We recognize that our team needs to work with the Department's project team to fully analyze identified findings and to create implementable recommendations for your future. This process will engage all interested project team members and key stakeholders in determining future vision and action plan steps for the City's parks, recreation, and trails needs. Following Findings review, (may be on same trip to provide continuity and start Phase II), we will facilitate a Visioning Strategies Workshop that will include an analysis of all findings, including operational feasibility, political or historical constraints, and any other potential challenges. We will also identify opportunities for implementation steps, work plans, and funding implications. Focus on Efficiencies/Effectiveness We will gather and review data on how the Department operates to assess the level of efficiency and effectiveness for each function. We will review processes and practices to identify constraints to effective operations and work processes. Additionally, synergies between City Departments may be examined to determine efficiencies and possible fiscal savings. Financial Implementation We believe that it is necessary and responsible to conduct an analysis of the financial and economic implications for all recommendations. What will it cost to implement the Master Plan? The GreenPlay team will develop a capital program for the City of Pearland that includes future parks and/or facilities, upgrades to existing parks and amenities as well as any future parkland acquisition. This program must tie back to the community needs, desires, and willingness to pay information gathered in the public involvement portion of the project. We will include financial and economic analysis and recommendations related to: Revenue and Cost Recovery • Evaluating budget projections associated with cost recovery for operations, staffing and maintenance, and development impact requirements. • Identifying revenue concepts that recognize economic impact, public/private partnerships, public/public partnerships and funding sources, with a strong focus on appropriate revenue generation. • We will identify possible partnerships that could assist the Department in cost recovery, if desired. Financing Strategies • Making recommendations regarding potential funding alternatives to implement the proposed facilities and programs. The evaluation will consider reasonably feasible potential funding sources. • We will identify possible partnerships which could exist to enhance future improvements. Capital Improvement Plan (CIP) Recommendations • Identifying the cost of maintaining the current Level of Service (LOS) and estimating costs associated with providing the recommended LOS that includes future park master plans, upgrades to existing parks and amenities and any future parkland acquisition. • Identifying capital resources and funds under the LOS scenarios. • Analyzing expansion opportunities. D. Draft and Final Master Plan and Deliverables The Draft Master Plan will include all findings, needs assessment, public engagement results, written goals, plans, objectives, and policy statements that articulate a clear vision and model (a "road map") for the Parks and Recreation Department's future. This will include, at a minimum, attention to: Recommendations Based on an analysis of demographic information, participation, needs and desires, operations and maintenance, programming, land use trends, level of service gaps, and projected impact of future trends, recommendations will be developed addressing improvements and clear, justifiable strategies. • Summary of all Findings and Key Issues • Appendix as necessary • Public Input • Inventory of all Relevant Components ■ Trails ■ Condition assessment • Desired State of the City of Pearland ■ Values and Benefits of Parks and Recreation ■ Needs assessment ■ Essential Partnerships ■ Future Funding Framework ■ Future opportunities • Goals and Objectives ■ Gaps between Current State and Desired State ■ Goals and Objectives ■ Resource Optimization • Actions ■ Mobility and Connectivity Recommendations ■ Recreation and Culture Recommendations ■ Community and Character Recommendations ■ Natural Resources and Passive Assets Recommendations Action/Implementation Plan We will work with the project team to rank and prioritize recommendations, balancing needs and cost/benefit analyses, financial and staffing capacity, and budgetary realities. We will compile a set of recommendations with strategies, priorities, and identification of budget support funding mechanisms phased into immediate, near-term, and long-term time frames addressing needs regarding land acquisition, along with the development of parks and recreation facilities. A Strategic Action Plan will be labeled as such to meet CAPRA guidelines, including costs, potential funding mechanisms, timing, and responsible party. The Draft Plan will be submitted for preliminary review, and all comments will be incorporated into your Final Plan. After review, we will assist in guiding the Plan through the formal adoption process, including review and recommendation by the project team, presentations of the draft recommendations and final Master Plan to the Department and to City Council for adoption of the Final Plan. Deliverables will include all aspects outlined in the preceding tasks, summarized as: Phase One — Needs Assessment • Outline of Critical Success Factors • A detailed work plan identifying a schedule for completion. • Public Presentation PowerPoint of the Plan Introduction • One electronic (1) copy of the summary Needs Assessment Report and PowerPoint Presentation. Phase Two — Master Plan • All GIS files and analytical mapping from the Inventory and Level of Service. • Draft Plan which shall include all the information contained in the Scope of Work. • Separately labeled Strategic Plan and Programming Plan sections for CAPRA review. • One electronic (1) copy of the Draft Plan shall be provided for distribution and review. • Appropriate written materials and graphics (maps, slides, power point presentations, etc.) shall be provided for public presentations. • One (1) printed and one electronic (1) copy of the Final Plan. Our plans also include at no additional charge: • Qualitative and Quantitative analysis methods beyond those specified, designed to address specific key issues, constraints, and opportunities, the City's future livability and the contribution of recreation to economic development, community vitality, and long-term viability. • Our commitment that for each task, we will quickly assess your current circumstances and provide specific information necessary to move to the next level, rather than just providing you with a standard boiler -plate planning response. Proposed Project Schedule We typically complete similar plans within 8-10 months. We understand that the City would like project to be broken into two Phases to meet available funding budgets. We have the proposed staff available, and will allocate appropriate resources to meet the deadlines. We request that The City's project staff be responsive with turnaround on review and approval of documents, and we will work jointly to lay out a mutually agreed upon detailed timeline upon award of the project in order to meet this timeframe. Our team recognizes the need to be both flexible and efficient as part of a community planning process. We will conduct and attend the necessary number of meetings to complete this project in a way that works specifically for your agency. We have never missed a project end date due to internal GreenPlay workloads. City of Pearland, Texas Comprehensive Parks and Recreation Master Plan Proposed Project Timeline Months — 2014-15 Mr 111" Key Meetings A M J J A S O N D 1 F Phase One — Needs Assessment ■■■■■ A. Strategic Kick-off Meeting X ■■■■■■■■.■ B. Community Engagement ■ X ■■ X ■■ X ■ X ■ C. Needs Analysis Findings ■■■■ X ■■■■■■ Phase Two — Master Plan Development ■ A. Inventory and Level of Service Analysis ■■■■■■ X ■■■■ B. Operational and Marketing Analysis ■.■■■■ X ■■ X ■ C. Implementation/Strategic Plan ■■■■■■ X ■■ X ■ D. Draft Recommendations, Final Plans, X X Presentations, and Deliverables While GreenPlay staff will be available throughout the project by phone and email for ongoing communications and for progress meetings, the primary team visits are organized as follows: • Strategic Kick -Off: A continuing series of conference calls and information exchange as GreenPlay consultants familiarize themselves with the existing planning documents, materials, survey results, etc. Public Engagement and Information Gathering: 2-4 days of intensive work conducting on-site inventories and meetings with the staff and the project team. We can also meet with various committees and stakeholders, etc., as needed. • Findings and Visioning: Members of our team are on-site to meet with staff, decision makers, and key stakeholders to present compiled Findings from the Needs Assessment. • Draft Presentations • Final Plan Presentation Agency Investment As requested, this Master Plan scope and schedule has been broken into two Phases for annual budgeting purposes. The costs for each Phase are dependent upon the other Phase also being completed, and are not stand-alone Scopes of Work. Budget Pearland, TX Parks and Recreation Master Plan TASKS GreenPlay Design Concepts RRC Total Phase One - Community Needs Assessment A. Strategic Kick Off Meeting $ 3,754 $ 3,754 B. Community Needs Assessment $ 10,185 $ 15,500 $ 25,685 C. Findings of Needs Analysis $ 5,460 $ 5,460 Subtotal - Phase 1 $ 19,399 $ - $ 15,500 $ 34,899 Phase Two - Analysis of Assets and Master Plan A. Inventory and Level of Service Analysis - Assets $ 1,181 $ 18,000 $ 19,181 B. Operations, Management, and Marketing Analysis $ 7,035 $ 7,035 C. Implementation / Strategic Plan $ 7,560 $ 4,000 $ 11,560 D. Draft and Final Plan $ 13,020 $ 4,000 $ 17,020 Subtotal Phase II $ 28,796 $ 26,000 $ - $ 54,796 Totals $ 48,195 $ 26,000 $ 15,500 $ 89,695 Fee Background GreenPlay has established an inclusive fee schedule that covers the salaries of our professional project staff and of support staff who enable them to function effectively and efficiently. We consider the prevailing rates in our industry and the level of specialized expertise that we provide. We have completed many plans for similar communities, and this plan is very competitively and/or economically priced for similar services. For projects such as this, which require more than 100 hours of work, GreenPlay typically recommends and proposes using a Firm -Fixed Price model for compensation. This means that the contract is based on a projected number of hours, but the compensation is actually based on the completion of pre- determined contracted tasks identified in the Scope of Work and within a pre -specified timeline. This typically works well for the client, ensuring that all work is accomplished regardless of the time required to complete each task. In the event that the contracted Scope of Work is changed by the client during the project, GreenPlay can adjust total contract fees accordingly based on our regular hourly rates. This project is proposed as a Firm -Fixed Rate Fee project; therefore, individual hourly rates and projected number of hours are not applicable. Our rates include: ➢ Professional staff, sub -consultant, and administrative salaries. ➢ All office overhead, equipment, utilities, and insurances. ➢ Taxes, employee benefits, and Worker's Compensation. ➢ Administrative support staff and supplies, and local travel. ➢ Work Products and meetings as outlined in the Scope of Work. ➢ All travel costs are built into the firm -fixed fee. Rates may not include (unless specified in the Scope of Work): ➢ Materials and services outside of the pre -specified Scope of Work (may include extra meetings, requested copies and printing of work products). As a baseline: GreenPlay's rate for additional services is based on an average of $150 per hour if not proposed as "firm -fixed fee." For sub -consultants, hourly rates range from $60 to $150 per hour, depending on the task. As this project is based on a firm -fixed fee, our consultants will dedicate the necessary time to complete the project. Our sub -consultant team members set their hourly rates according to their individual firm fee schedules. While the hourly rates may sound high, when considering the costs for implementing additional experienced and professional full-time staff, benefits, insurances, office space, computers and equipment, support staff, utilities, etc., we find that this rate is usually comparable to or lower than what an agency would spend for in-house staff. An additional benefit is that when the project is finished, the expense ends. GreenPlay typically submits an invoice for payment to the project manager/primary contact person on a monthly basis. Each invoice includes a brief description of the services provided and percentage of Scope completed to date. Invoices past due over 60 days will accrue 1.5% interest per month. Other structures for compensation and payment can be negotiable prior to contract award. GreenPlay Policy on Project Delays GreenPlay team members strive to complete our projects in a timely and efficient manner. We will work with your Project Manager to set an expedient and realistic "contracted end date" during our Strategic Kick -Off session. This policy takes into consideration delays due to operational and approval constraints, scheduling, and other internal and external factors. There is an added cost for GreenPlay when projects are extended beyond a contracted end date, including staff reassignment, loss of capacity to perform other work, and administrative schedule changes that may impact other projects. Our policy on project delays can be discussed during the Contracting phase. Signatures of Acceptance Chris Dropinski, GreenPlay, LLC D PEARLAND, TX 7- 7-17 Date