R2002-0017 01-28-02 RESOLUTION NO. R2002-17
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF PEARLAND,
TEXAS, AWARDING A BID TO SELECTRON, INC. FOR PURCHASE OF
AN INTERACTIVE VOICE RESPONSE SYSTEM.
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PEARLAND, TEXAS:
Section 1. That the City received a bid from Selectron, Inc., as a sole source
provider of an interactive voice response system.
Section 2. That the City Council hereby awards the bid to Selectron, Inc., in the
amount of $42,220.00.
Section 3. The City Manager or his designee is hereby authorized to execute a
contract with Selectron, Inc. for purchase of an interactive voice response system.
PASSED, APPROVED and ADOPTED this the 28 dayof January ,
A.D., 2002.
ATTEST:
~IY SE-~RETARY~
APPROVED AS TO FORM:
DARRI~ M. COKER
CITY ATTORNEY
TOM REID
MAYOR
5ELECT RON
SELECT RON
BUDGETARY PRICING
Interactive Voice Response Workstation (Summary):
Industrial -Grade PC
Intel Pentium III 750 CPU
128 MB RAM, 20 GB hard drive
CD ROM, 56K Modem, Network Card
Large ISA / PCI Slot back plain
Microsoft Windows 2000
Microsoft Access Software
Remote Access Software
Voice Permits"' Software (2 port user license)
S chedule an Inspection
Cancel an Inspection
Obtain Inspection Results
Post Inspection Results
S peak Site Address
Contractor/Inspector Messaging
VP Reporter Reporting Module
2 Additional Ports & User Licenses ($1,500 each)
Design and Development
On -Site Installation and Training
One-year warranty on Selectron-provided hardware and software
From date of System Acceptance
Full System Documentation
Phone lines and network service required to support the installation
HTE Host Interface or DB2 Development Toolkit
Total Investment for Base System
•
September 14, 2001
City of Pearland, TX
Schedule A
$23,900.00
$3,000.00
Included
Included
Included
Included
Not Included
Not Included
$26,900.00
Page 1
SELECT RON
SELECT RON
PAYMENT SCHEDULE
Selectron's standard payment terms listed below are defined in four steps.
25% At time of execution of contracts
50% At completion of on -site installation
20% Upon system acceptance
5% Upon final acceptance
Schedule A
The initial payment invoiced at completion of contract negotiations and upon receipt of
purchase order enables Selectron to purchase necessary hardware, fund on -site expenses
and invest the technical support hours to design and develop the customized Interactive
Voice Response application for your jurisdiction.
The second payment invoiced at the completion of the on -site installation and training
phase of the implementation, or when the system is available for customer testing at
customer site.
The third payment is due upon System Acceptance when the customer has had the
opportunity to carefully test all functions and requirements as defined by the contract and
agreed upon call flows. It is the customer's responsibility to supply adequate staff to ensure
full testing is completed in a period not to exceed thirty (30) days The warranty period begins
on the date of System Acceptance.
If delays in testing prevent System Acceptance to occur following the completion of the on -
site installation that are not due to Selectron issues thereby preventing acceptance to occur
within the thirty (30) day allotted time, then payment will become immediately due and
warranty period begins.
The term "System Acceptance" means the installation of the System is substantially
completed. Minor omissions or variances in performance that do not materially or adversely
affect the operation of the System as a whole will not postpone the System Acceptance.
The final payment is made after the system has completed final testing and acceptance.
Selectron will have resolved all issues found during the last phase of testing.
If delays in final testing and acceptance occur following the completion of the system
acceptance that are not due to Selectron issues thereby preventing acceptance to occur
within the thirty (30) day allotted time, then full payment will become immediately due.
Selectron would expect payment to occur within thirty (30) days of receipt of invoice or at the
completion of testing, whichever comes last.
Sales Tax or any other applicable taxes are not included in any of this proposal's pricing
information. If Sales tax or any other tax becomes applicable, these taxes will then need to
be added to the proposed pricing.
September 14, 2001
City of Peariand, TX Page 2
SELECT RON
SELECT RON
ADDITIONAL INFORMATION
Additional Voice Ports Hardware:
Schedule A
8 Port Voice Board and application user licenses $12,OU0:0
12 Port Voice Board and application user licenses $18,000.00
Price includes 12-month parts and labor warranty.
Time -and -Materials Billing Rates:
Selectron will provide custom programming and non -warranty maintenance customer support
on a time -and -materials basis
Requested design, programming, testing, documentation, implementation work, and
customer support will be done at $125.00 per hour.
Additional Training and On -Site Support:
If additional on -site training is required, it will be provided either on a time -and -materials
basis ($125.00 per hour) plus actual expenses or $1,000.00 per day including expenses.
Travel and Out -of -Pocket Expenses:
All travel and associated expenses for the on -site installation work during the initial setup are
included in the Base System price. If the customer requests additional on -site work travel
and out-of-pocket expenses will be billed at actual cost.
On -Going Support:
An annual maintenance contract will be available for purchase following the warranty period.
The contract amount will not exceed 10% of the purchase value of the system and may be
less if several of the optional software and hardware modules are purchased.
•
September 14, 2001
City of Pearland, TX
Page 3
JAPI-17-02 THU 03:40 PM
FAX NO. P. 02
Headquarters:
1000 Business Center Drivc, Lakc Mury, IT 33i6 ♦ (107) 301-3235
Application Solutions for Governmcnt
January 16, 2002
Dear City of Pearland, TX:
This letter is intended to reflect that HTE has a business relationship with Selectron and as such,
is the only sole source provider of 1VR that HTE has developed a compatible interface with.
HTE does not work directly with any other TVR provider offering such products.
If you have any questions or need additional information, please do not hesitate to call me.
Sincerely,
Patricic J. Jannotti
fief Li, Director of Strategic Alliances
407 304-3008
Pj annottiCuhteinc.com