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Home My WebLink AboutR2010-081 - 2010-06-14 Tabled June 14. 2010 RESOLUTION NO. R2010-81 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF PEARLAND, TEXAS, ACCEPTING A REPORT REGARDING THE CITY'S FIRE AND EMS DEPARTMENTS. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PEARLAND, TEXAS: Section 1. That the City Council hereby accepts a report of the study of the City's Fire and EMS Departments conducted by McGrath Consulting Group, Inc., attached hereto as Exhibit "A." PASSED, APPROVED, AND ADOPTED this day of , A.D., 2010. TOM REID MAYOR ATTEST: YOUNG LORFING, TRMC CITY SECRETARY APPROVED AS TO FORM: DARRIN M. COKER CITY ATTORNEY Fire and EMS Staffing, - Scheduling, and Resource Deployment Alternatives Study for the City of / / t pear l 1. J Presented to Council J June 14 , 2010 T s - - Stuiy Conducted 6y rs J H McGrath COn•;U7:17NG GROUP, I \ / � . 2 Consulting . Team s , l J r • Dr. Tim McGrath — Project Manager / Consolidation • BC Larry Pieniazek — Data / Apparatus Chief Tim Deutschle — Dispatch / Stations Chief Jeff Stauber — Training / Apparatus Chief Robert Stedman — Fiscal / Planning , ;-j Dr. Victoria McGrath — Human Resources / Governance 5 -‘ - -1(f-7-.2) McGrath Consulting Group, Inc. 3 l J f Pearland & ETJ 1 • Pearland = 72 . 7 sq. mi . Population 94,400 ETJ = 26 . 2 sq . mi . Population 26,600 Estimated Pearland population 2025 � = 161 ,300 . Today 45 % of Pearland is developed �-' --- • Fire Department = 79 members : 18 career a 1 - on shift. Approximately 58 paid-on-call • EMS = 58 members : Director, secretary, 36 - - ,) career + 24 part-time J � r McGrath Consulting Group, Inc. 4 J � J KeyIssues 1 � � Consolidation of Fire & EMS _r - Staffing Methodologies • ' • Scheduling Paid-On-Call Governance r Facilities • Current & Future J -1 c ) -1' Governance & Volunteers - -xc FLSA r �(_J J J McGrath Consulting Group, Inc. 5 / J National Standards ., l r / ' Fire J S- - • NFPA �, , ( • OSHA / • ISO . J \ /". .- ‘ EMS rf - / r J (_� � • loo national standards i it ' ` j • Position papers ) __ r ..i.- f'.! Accreditation ' - - l J r� — l - r _J -3--------7,7) McGrath Consulting Group, Inc. J , Emergency Activities l Institute A Quality Control Data Program — 5" - Both Departments • If Emergency Call Increase • Fire = 88 . 1 % increase (2005 - 2009) r • EMS = 59.9% increase (2005 - 2009) � r - Consistent Involvement Fire/EMS ( c� KeyMap® Grids X • Each sub-grid = 3/4 mile /^ J —r- � J McGrath Consulting Group, Inc. 7 Response Time l J / Response Time Components J S • Detection — little to no control r ' • Notification — 60 seconds � f - • Fire exceeded by 6 seconds • EMS exceeded by 54 seconds Turnout — neither recorded • Fire 60/80 seconds J-1 cj — • EMS 60 seconds • Travel — 4 minutes (90% of the time) • Mitigation - immediately ---J McGrath Consulting Group, Inc. 8 --/- Public Safety Answering Point J Activity " S - • Police = 68% • EMS = 24% • Fire = 8% • Opportunity To Improve Notification Times e Medical Priority Dispatch 1: • Needs to be coordinated with EMS Director I — � � Develop Joint Quality Control Committee j r f J r McGrath Consulting Group, Inc. 9 J Governance : (ri -J Volunteer Corporation • Question volunteers versus employees (FLSA) 1 I- • Corporation versus Fire Chief in control � l 5 Association Versus Corporation • Continue to utilize volunteer/ POP/POC — -/ • Volunteers become employees of the City • Fire Chief is in control c • Association • Social activities • Fund raising { _ McGrath Consulting Group, Inc. 10 Hu-man Resources � J J Number Of Recommendations ( T S- • Recruitment — Volunteer, Career, EMS • Orientation programs J • Performance evaluations J K. • Promotions • Employee handbook/ SOG' s r � 0 r i r r J � McGrath Consulting Group, Inc. I I t r FLSA — Who is Employer? City—to er Volunteers — Who Is Em p y Or Corporation? - • Need to look at all criteria_5- t Volunteer Points Program employ• 20% rule — cannot exceed 20% of cost to I • p y FT FF r -- • Points program restructure and simplify P g ' � • Add additional activities after sufficient data r- r l "� McGrath Consulting Group, Inc. 12 cj Cj FLSA — Fire/EMS ': s r - cl FT Fire — Establish FLSA Cycle 7-28 days � • Hours worked versus hours paid • Fire — no FLSA schedule established • OT over 48 hours — non-compliance � r f • Establish 28-day cycle — OT beyond 212 hours � �• EMS — 40 Hours/Week -- Dual Certified — Fire/EMS — 28 day cycle - -i- f r J ' � '_ r 1 McGrath Consulting Group, Inc. 13 C C J CompensatiOn• _ , _ : w zm EMS — Competitive Salary 1 .f. - • Conducted mini salary survey I l • Appears $4000 starting pay difference; however, when 5 i add in certification pay difference decreases to within comparable range e p g -rj- I /If City' s Salary Ranges Need Adjustment For iji - - rFire/EMS I _f "J • Problems with internal equity between Fire J q y and EMS r -I a i� . r} W McGrath Consulting Group, Inc. 14 i CJ C ) \ r (-, J, . yY . Age & Years of S EMS 25 _- - _5" 20 IN • Higher than national average in. l 15 -/ turnover 10 -' 5 5 0 7. i Year Full-time Turnover Part-time Turnover I I 2-3 4-5 6-10 11- 16- %21 N , 20 K #011:mployees 4 4 23 9 I 0 0 0 2009 27% 38% I %of Total 10% 1 0% 56% 22% 2% 0% 0% 0% __I — / 0 2008 12% 14% 4 C / 76% less than three years � 2007 12% 9% r 1 f • Minimal opportunities for 2006 9% 71%* J advancement — challenge to * Overall concern for long term i l keep interested stability in department 7-- ( ys ( McGrath Consulting Group, Inc. 15 r r 1 . & Years of(,) - - Service VolunteersAe 18 -v 16 I J - Age 28-35 higher turnover — 12 41 r — — — family commitments 8 -V 6 — — — 5 4 — — Need to address retention of volunteers — requires strong i <I 1 2- 3 4- 5 6 - 11 - 16- >20 Year Year 10 15 20 leadership #of Employees 5 17 9 13 9 I 3 1 T -1 %of Total 9% 29% 16% 22% 16% 2% 5% 2% rf ",5 ---V____ / / • 38% with one or less years of 20 J 1 service 15 38% with less than 5 F _ I C 5 - I , • 5 or less most vulnerable r __ 0 / -,1 10 30 31 to 40 41 to 50 5 I t0 60 r -} #of Employees 17 21 15 5 r %of Total 29% 36°b 26% 9% , tf J I McGrath Consulting Group, Inc. 16 rJ - , _) Staffing . • , 1 r e Continue Use Of Paid-On-Call _ _. - -,..:- . / _ .., • Expand the paid-on-premise program (would ( J S - require EMT certification) II f • All staffing recommendation utilize FTE i • National Staffing Comparison ,-- _.„- i ____ / 1 Fire = 5 .7%rr C � J • EMS = 18 .6% / r It J- , � - If Consolidation ,, / - (P --/- • Grandfather existing employees. (encourage) �,' (� J - ) - r - / - All new employees dual certified @ time of) r � ( hire McGrath Consulting Group, Inc. 17 / St, ; ff cl-" criiner Options � Eliminate The EMS 24/72 Shift Shift Recommendations • 10/ 14 — total of 15 hours productivity i f j12 hour — total of 13 hours productivity • 24 hour — total of 10 hours productivity Apparatus Staffing , r�' • Engine = 3 FF/EMT (54. 1 %) � J � rJ ' • Truck = 4 FF/EMT (43.2%) r • Ambulance = 1 Paramedic + 1 EMT J C f McGrath Consulting Group, Inc. 1 g / Stations /- J Station Staffed 24/7 r 1 • Station # 1 — replace with new fire/EMS • Station #4 — headquarter (Fire & EMS) r - Station 45 — new fire/EMS • Station Not Staffed Or EMS Staffed Only • Station #2 — relocate (Bailey between Veterans & - � � J Harkey) new fire/EMS • Station #3 — new fire/EMS — EMS 24/7 r 1 , r-- Future — Design For Fire/EMS J J cJ 116 — in progress f • #7 — not recommended /' _ • #8 — on airport property J ( McGrath Consulting Group, Inc. 19 ;mission F1xhaust No Fire Or EMS Systems I -' Texas Cancer Presumption Legislation. • A Recommend • All new facilities 100% capture ± scrubber � f _ / 1 • Any existing not due for renovation within 24 //' months should be equipped with 100% capture / + scrubber fi � 1 I r � McGrath Consulting Group, Inc. 20 1 ,. , ..,,ra us I Engine 15 years front line + 3 years reserve Aerial 20 years front line + 3 years reserve c- ( _ Tender (tanker) 20 years front line + 3 years reserve i ( Squad/rescue 15 years front line + 3 to 5 years reserve Brush pumper 15 years front line + 3 years reserve 1 J Utility vehicle 10 year front line + 2 year reserve JVehicles (cars) 8 years — no reserve ' F �` Should Be 4 ALS Units 24/7 r / r�' f Preventative Maintenance rc-------- 0,, __ • Improve documentation ) I c • Primary source: Public Works Department r - FD Utilize- SUV For EMS Assist --1 1 - ( - , /" McGrath Consulting Group, Inc. 21 f ^ / 1 �J � �rGt.YtY11 l J 1 Establish A Full Time Training Officer J �- _ • 40 hour week • Oversees all fire & EMS training i f - • Flexible hours — training for POC J r p Department Training jr • Fire — record actual training hours vs. objective hours (recommend 20 hours/month) ( cJ • EMS — reinstate monthly training sessions / � J t Convert To A Performance Proficiency _7 _ .. System McGrath Consulting Group, Inc. ?2 f t C J -.� ' Putting I All Together A .../ .. ,1- --/ s Fire/EMS Chief Secretary EMT-P Experience I- J--- ...... Asst.Fire Chief Fire&EMS •Fire Marshal/EMC EMS Director 1 EMT-P Training Officer EMT-P 1 5 Battalion Chief 2 Deputy Fire Medical Director Secretary / Battalion Chief Battalion Chief Battalion Chief FF/EMT Marshal FF/EMT-P FF/EMT-P FF/EMT-P Paid-On-Call 1 J — EMS Only Captain FF/EMT-P Captain FF/EMT-P Captain FF/EMT-P Planner/Office Inspectors/ Personnel 1 .'` Headquarter Headquarter Headquarter Captain POC Coordinator Investigators r-- Station Station Station FF/EMT I Lieutenant Lieutenant Lieutenant Lieutenant POC / FF/EMT-P FF/EMT-P FF/EMT-P FF/EMT r Each Station Each Station Each Station 1 41 f �. c-✓f FF/EMTs FF/EMTs FF/EMTs FF/EMT EMT-P&EMTs EMT-P&EMTs EMT-P&EMTs r { --- ("- Firefighter Only Firefighter Only Firefighter Only Firefighter Only r —isPersonnel Personnel Personnel r_ . J McGrath Consulting Group, Inc. 23 1 �__ - J r ) y ,/ 1 ." () T Recommended Salary Ranges (p.267,, _ Station. Staffing & Apparatus Sequence (p. c 1 268 - 270) _5 Transition \ - • Immediate #,,,,- ...,, 5- __ / _f • Fire Chief with proven fire/EMS experience (paramedic) & combination staffing / • Within 6 months 0 / ,.1 C ,� • Within 18 months / it,, -ii • Long term r-- , __., ,-- ( _7 J I McGrath. Consulting Group, Inc. 24 C i s 1 r` r _r it ( I DSC • J (1Ale I _ r _....„, r_5- _ / , _.or rf Ir / ` x r-- JI i McGrath. Consulting Group, Inc. 25