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R2024-176 2024-08-26RESOLUTION NO. R2024-176 A Resolution of the City Council of the City of Pearland, Texas, authorizing a professional service contract with Civic Initiatives for on-demand procurement support services, in the estimated amount of $61,000.00. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PEARLAND, TEXAS: Section 1. That certain contract for professional services, a copy of which is attached hereto as Exhibit “A” and made a part hereof for all purposes, is hereby authorized and approved. Section 2. That the City Manager or his designee is hereby authorized to execute and the City Secretary to attest a contract for professional services. PASSED, APPROVED and ADOPTED this the 26th day of August, A.D., 2024. ________________________________ J.KEVIN COLE MAYOR ATTEST: ________________________________ FRANCES AGUILAR, TRMC, MMC CITY SECRETARY APPROVED AS TO FORM: ________________________________ DARRIN M. COKER CITY ATTORNEY Docusign Envelope ID: 25902D1F-763D-4DEE-B5B7-15FF5D0D96F7 Scope of Work for City of Pearland between Civic Initiatives LLC ("Civic Initiatives") a company incorporated in Texas with an address at 7000 N Mopac Expwy, Suite 200, Austin, TX 78731 and City of Pearland ("Client") with an address at 3519 Liberty Drive, Pearland, TX 77581 Docusign Envelope ID: E571BAF0-7163-41AE-BEA5-27DC49552C05 7000 N Mopac Expressway, Suite 200 | Austin, TX 78731 | 512.523.4834 | info@civicinitiatives.com SECTION 1. UNDERSTANDING The City of Pearland is seeking a Civic Initiatives to perform a desk review and create manual job aide. SECTION 2. WORK PLAN Project 2A Scope of Work – Desk Review Task 1: Procurement Desk Review Civic Initiatives will review ten (10) key areas of the procurement operations of the Client to establish a high-level understanding of the relevant people, policy, technology, and related processes. The review will span the full procurement lifecycle, from identification of a procurement need to close-out of a contract. Tasks include, but are not limited to: Work with Client Project Manager to submit a formal request for documents necessary to gain a foundational understanding of Client procurement practices. Key areas of review include: Policy Review – Review of relevant statutes, codes, administrative policies, thresholds Process Review – Review of pertinent guidance on the execution of procurement processes, including an supporting job aides Organizational Review – Review of how procurement is organized, both in its place within the Client entity and how it is staffed and structured at the central procurement office and agencies/departments Technology Review – Review of relevant documentation on the systems utilized in executing procurement lifecycle practices Coordinate with Client Project Manager to schedule a maximum of five (5) follow-up interviews to clarify reviews performed. Deliverables 1. Procurement Review Brief – A document capturing the review work performed and detailing any obvious recommendations for improvement or optimization of Client procurement practices. Task 2: Manual Content Design Civic Initiatives will engage key stakeholders, review peer models, and leverage its knowledge of procurement best practices to create a Procurement Manual Content Topic Docusign Envelope ID: E571BAF0-7163-41AE-BEA5-27DC49552C05 7000 N Mopac Expressway, Suite 200 | Austin, TX 78731 | 512.523.4834 | info@civicinitiatives.com Area (CTA) Development Plan to use in drafting a Procurement Manual for the Client. The Manual is an externally facing document that clearly define roles and responsibilities for all phases of the procurement life cycle (plan, procure, and manage) and all process steps required to complete a procurement for all procurement methods. Key tasks include: Develop a recommended form, format, and organizational model for the Procurement Manual Prepare a plan and timeline for development of content for the Procurement Manual Identify and document a template detailing the form and format for document content Work with procurement and technical stakeholders to identify an approach and style for presentation of the Manual content in an online portal. Deliverables 1. Procurement Manual Content Template – Document in Microsoft Word format detailing the agreed upon template to be utilized when developing content for the Procurement Manual. 2. Procurement Manual CTA Development Plan – A Smartsheet document detailing the content topic areas (CTA) to be developed for the Procurement Manual and providing a schedule for the creation of the Manual content. Task 3: Manual Content Development Civic Initiatives will work with key stakeholders to perform discovery and develop content for the Procurement Manual based on the approved Content Topic Area (CTA) Development Plan from Task 1. Content developed will reflect current processes as of the date of discovery for the content area. Draft content areas will be developed and submitted to the Client for review in accordance with the agreed upon CTA Development Plan. Per the Plan, the Client is allocated ten (10) business days for review of the content and provision of consolidated feedback to Civic Initiatives. Civic Initiatives will provide the final version within three (3) business days of receipt of the consolidated feedback from the Client. Along with the final version, Civic Initiatives will provide a list of recommended resources, tools, and templates for consideration. Should Civic Initiatives not receive feedback in the time allotted, we will finalize the content and send it back to the Client as final assuming no changes are required Docusign Envelope ID: E571BAF0-7163-41AE-BEA5-27DC49552C05 7000 N Mopac Expressway, Suite 200 | Austin, TX 78731 | 512.523.4834 | info@civicinitiatives.com Deliverables 1. Procurement Manual Draft Content - Development and delivery of draft manual content for each CTA, in accordance with the approved plan. This deliverable will be provided in Microsoft Word or as otherwise agreed to with the Client. 2. Procurement Manual Final Content - Development and delivery of final manual content for each CTA, in accordance with the approved plan. This deliverable will be provided in Microsoft Word or as otherwise agreed to with the Client. 3. Job Aide Matrix - A Matrix identifying all recommended job aides identified in the development of manual content and the current status of each job aide (e.g., available, needs update, needs development, etc.). This deliverable will be provided in Microsoft Excel. SECTION 3. TIMELINE The following table provides an estimated timeline for the execution of the project work plan presented in the above Project 2A Work Plan. Upon execution of a contract or issuance of a Purchase Order, the Civic Initiatives Project Manager will work with the Client to finalize the project timeline, which will be updated to reflect the agreed upon project start date and will make accommodations for holidays. Deliverable Estimated Due Date Procurement Review Brief 6 weeks from issuance of Contract or Purchase Order Procurement Manual Content Template Procurement Manual CTA Development Plan 4 weeks from completion of Procurement Review Brief Draft Manual Content As detailed in the approved CTA Development Plan Final Manual Content As detailed in the approved CTA Development Plan Job Aide Matrix Upon delivery of Final Manual Content SECTION 4: COST The following table provides details of the project costs associated with the execution of the Project 2A Work Plan. Civic Initiatives will invoice monthly for all content completed (draft or final) and submitted to the Client in the previous month. Docusign Envelope ID: E571BAF0-7163-41AE-BEA5-27DC49552C05 7000 N Mopac Expressway, Suite 200 | Austin, TX 78731 | 512.523.4834 | info@civicinitiatives.com Deliverable Cost Procurement Review Brief $21,691.52 Procurement Manual Content Template Procurement Manual CTA Development Plan $6,898.02 Draft Manual Content $1,667.71 per approved CTA Estimated at $25,015.65 (15 CTAs) Final Manual Content Job Aide Matrix $534.86 per approved CTA Estimated at $8,022.90 (15 CTAs) TOTAL $61,628.09 SECTION 5. ASSUMPTIONS The following are key assumptions that are relevant for managing project costs and ensuring the project meets required deadlines with quality deliverables. • The Client will assign a Project Manager to assist with scheduling, data gathering and other project logistics and management activities. • The Client will establish a project team able to receive, review and accept project deliverables in a timely manner. • The Client Project Manager will schedule a meeting with the Civic Initiatives Project Manager no later than three (3) business days after project initiation to review the project work plan and ensure there is a common understanding of: ◦ Project goals and objectives ◦ Key contract elements (scope, schedule, deliverable review, and acceptance, etc.) ◦ Review administrative contract items (invoicing, payment, etc.) ◦ Roles and responsibilities ◦ Project logistics • The Client project leadership and key stakeholders will make decisions and respond to requests for information in a timely manner. • Civic Initiatives staff will have timely access to key stakeholders, resources, and other necessary subject matter experts during the engagement. • The project schedule is an estimate and Civic Initiatives is willing to negotiate project timelines, as required, to ensure the project meets Client needs. • To the best of its ability, the Client will review all deliverables submitted and provide feedback to Civic Initiatives within ten (10) business days. • To the best of its ability, Civic Initiatives will review all feedback received and return a final deliverable version to the Client within three (3) business days. Docusign Envelope ID: E571BAF0-7163-41AE-BEA5-27DC49552C05 7000 N Mopac Expressway, Suite 200 | Austin, TX 78731 | 512.523.4834 | info@civicinitiatives.com SECTION 6. CLIENT SUCCESS At the core of our commitment to client satisfaction is our Client Success team, a distinctive value-added service that stands as a testament to our dedication to project success. Directly reporting to Civic Initiative’s CEO, Client Success works to ensure the success of individual projects and focuses on the long-term nurturing of client relationships. As part of the Client Success experience, the Client may be asked to participate in a Client Initiation meeting that serves as a handoff to the Civic Initiative’s project team. Client Success will also meet with the Client PM throughout the project to solicit candid feedback and capture the project story in written form. A dedicated Client Success Representative will be assigned to the project. In addition, the Client Success team may be reached at any time via email at clientsuccess@civicinitiatives.com. SECTION 7: PAYMENT TERMS All payments will be made within thirty (30) Calendar Days of receipt and acceptance of a proper invoice that includes all required information. If an invoice does not meet requirements, the Client will send written notice with the improper invoice within ten (10) calendar days after receipt of the invoice. The notice will contain a description of the defect and any additional information needed to correct the invoice. SECTION 8. PROCESS FOR AMENDMENTS/CHANGE ORDERS This SOW may be amended or modified only by a written agreement executed by all parties involved. Any proposed amendments shall be submitted in writing to the other party for review and consideration. The amendment shall clearly reference the original SOW and state the specific provisions that have been modified or added. Once executed, the amendment shall become a part of the original SOW and shall be binding upon all parties as if it were originally included in the SOW. SECTION 9. LEGAL TERMS Term of Agreement This Agreement shall commence on the date fully executed and shall continue in effect for {one (1) year} unless terminated earlier as provided herein. Upon expiration of the initial term, this Agreement shall automatically renew for successive renewal terms of one (1) year each unless either party provides written notice of non-renewal at least thirty (30) calendar days prior to the expiration of the then-current term. Docusign Envelope ID: E571BAF0-7163-41AE-BEA5-27DC49552C05 7000 N Mopac Expressway, Suite 200 | Austin, TX 78731 | 512.523.4834 | info@civicinitiatives.com Exclusion of Damages Each party agrees that in no event will the other be liable, under any theory of liability, however arising; for any costs of cover or for indirect, special, incidental, or consequential damages of any kind (including any loss of use, interruption of business, loss of business profits, loss of business information, and the like) arising out of this agreement, even if such party has been advised of the possibility of such damages. These limitations shall apply despite any failure of the essential purpose of any limited warranty or remedy. Limitation on damages If there shall be any liability of one party to the other that arises out of or is in any way connected to this agreement, each party’s aggregate liability for all damages, losses, and causes of action whether in contract, tort (including negligence) or otherwise, either jointly or severally, shall not exceed the total amounts paid by the claiming party to the liable party during the 12 months immediately preceding the day that the act or omission occurred that gave rise to the claim. Each party acknowledges that the other is not an insurer; that the payments made by hereunder are based solely on the value of the services and are not sufficient to warrant assuming any risk of consequential or other damages due to negligence or failure to perform. Due to the nature of the services to be performed, it is impracticable and extremely difficult to fix the actual damages, if any, which may result (proximately or otherwise) from negligence or failure to perform under this agreement. This limitation of liability reflects an allocation of risk between the parties in view of the fees charged, is not a penalty, and shall be exclusive. The limitations in this agreement shall apply despite any failure of the essential purpose of any limited warranty or remedy. Intellectual Property Work performed on engagements pursuant to this agreement by party and information, materials, products, and deliverables developed in connection with engagements pursuant to this agreement shall be the property of the respective parties performing the work or creating the information. All underlying methodology utilized by each party respectively which was created and/or developed by that party prior to the date of this agreement and utilized in the course of performing engagements pursuant to this agreement shall not become the property of the other. Force Majeure Civic Initiatives shall not be responsible for performance under this SOW should one of these parties be prevented from performance by an act of war, order of legal authority, act of God, or other unavoidable cause not attributable to the fault or negligence of the party claiming force majeure. Docusign Envelope ID: E571BAF0-7163-41AE-BEA5-27DC49552C05 7000 N Mopac Expressway, Suite 200 | Austin, TX 78731 | 512.523.4834 | info@civicinitiatives.com In the event of an occurrence under this Section, the party will be excused from any further performance or observance of the requirements so affected for as long as such circumstances prevail and the party continues to use commercially reasonable efforts to recommence performance or observance whenever and to whatever extent possible without delay. The Party shall immediately notify the other Party by telephone (to be confirmed in writing within five (5) calendar days of the inception of such occurrence) and describe at a reasonable level of detail the circumstances causing the non-performance or delay in performance. Termination and Dispute Resolution a. Either party may terminate this agreement for convenience by providing written notice to the other party. The notice period for termination shall be thirty (30) calendar days unless otherwise agreed upon in writing. b. Either party may terminate this agreement for cause in the event of a material breach by the other party. The non-breaching party shall provide written notice specifying the nature of the breach and allow the breaching party a reasonable opportunity to remedy the breach. If the breach remains unremedied within fourteen (14) calendar days, the non-breaching party may terminate the agreement. c. In the event of termination for convenience by either party, no termination fees shall be payable. d. In the event of termination for cause due to a material breach by one party, the non-breaching party may be entitled to recover any reasonable costs or damages incurred as a direct result of the breach. e. Any dispute, controversy, or claim arising out of or relating to this contract, or the breach, termination, or invalidity thereof, shall be first resolved through mediation. If mediation fails to resolve the dispute within fourteen (14) calendar days, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association. The decision of the arbitrator(s) shall be final and binding on both parties, and judgment upon the award rendered may be entered in any court having jurisdiction. Governing Law This agreement is made in and shall be governed by the laws of the State of Texas, without regard to its choice of law principles. Exclusive jurisdiction and venue of any actions arising out of, or relating to, or in any way connected with this Agreement, its negotiation or termination shall be in Travis County, Texas if in state court and in the Western District of Texas if in Federal Court. Docusign Envelope ID: E571BAF0-7163-41AE-BEA5-27DC49552C05 Docusign Envelope ID: E571 BAFO-7163-41AE-BEA5-27DC49552CO5 17� initiatives 7000 N Mopac Expressway,Suite 200 1 Austin,TX 78731 1 512.523.4834 1 info@civicinitiatives.com Severability If any provision of this SOW is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Entire Agreement This Agreement, including any attached exhibits or addenda, constitutes the entire agreement between the parties and supersedes all prior negotiations, understandings, and agreements, whether oral or written. SECTION 9: SIGNATURES By Client By Civic Initiatives Client authorizes Contractor to provide Civic Initiatives agrees to provide services and services to Client and agrees to pay Civic Deliverables as described in this SOW Initiatives for Deliverables as described in this SOW., DocuSigned by: Authorized Signatory(Signature) Authorized Signatory(Signature) Trent Epperson Harry Pape Authorized Signatory(Printed) Authorized Signatory(Printed) Date: 8/27/2024 1 2:16 PM CDT Date: 12/08/2024