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R2022-134 2022-06-13RESOLUTION NO. R2022-134 A Resolution of the City Council of the City of Pearland, Texas, authorizing a professional services agreement with ThirdWave Corporation, for planning services associated with the five-year Technology Strategic Plan, in the estimated amount of $110,000.00. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PEARLAND, TEXAS: Section 1. That certain contract for planning services associated with the five-year Technology Strategic Plan, a copy of which is attached hereto as Exhibit “A” and made a part hereof for all purposes, is hereby authorized and approved. Section 2. That the City Manager or his designee is hereby authorized to execute and the City Secretary to attest a contract for planning services associated with the five-year Technology Strategic Plan. PASSED, APPROVED and ADOPTED this the 13th day of June, A.D., 2022. ________________________________ J.KEVIN COLE MAYOR ATTEST: ________________________________ LESLIE CRITTENDEN CITY SECRETARY APPROVED AS TO FORM: ________________________________ DARRIN M. 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",0/2&-" /+-+#&** " -&./"*++(("2 --&*+'"- &/2//+-*"2 3 (2"-.+* ".(&"-&//"*!"* THIRDWAVE CORPORATION By: Name: Title: Roy R. Hernandez President/CEO d 3URIHVVLRQDO6HUYLFHV (;+,%,7$ 6&23(2)6(59,&(6 7KHIROORZLQJSDJHVGHVFULEHWKHSURMHFWZRUNSODQIRUH[HFXWLQJ WKH&LW\¶V,7630RVWWDVNVVXEWDVNVLQWKHIROORZLQJZRUNSODQ ZLOOSURGXFHDGHOLYHUDEOHHJDZRUNVKRSPHHWLQJGRFXPHQW SUHVHQWDWLRQHWF2QWDVNVZKHUHWKHGHOLYHUDEOHLVDGRFXPHQW 7KLUG:DYHZLOOSURYLGHDQHOHFWURQLFFRS\HLWKHULQ06:RUG ([FHOVSUHDGVKHHW3')RUDVVSHFLILHGE\&LW\ 6RPHNH\GUDIWGHOLYHUDEOHVZLOOEHSURYLGHGWRWKH&LW\3URMHFW 0DQDJHU IRU UHYLHZ DQG FRPPHQW E\ DSSURSULDWH VWDII &LW\ UHYLHZDQGFRPPHQWVXEWDVNVDUHGHQRWHGZLWKWKHSUHIL[³&LW\´ 2EWDLQLQJ&LW\¶VUHYLHZDQGFRPPHQWVRQNH\GHOLYHUDEOHVLVD ULVNPDQDJHPHQWDQGTXDOLW\FRQWUROWHFKQLTXHWKDWZLOOHQVXUH WKHGHVLUHGUHVXOWVDUHREWDLQHG 7KHIROORZLQJSURYLGHVDGHVFULSWLRQRIWKHSURSRVHGVFRSHRIZRUNDQGSURMHFWGHOLYHUDEOHV,Q JHQHUDOWKHIROORZLQJGHVFULEHVVHUYLFHVSURYLGHGYLUWXDOO\+RZHYHUZHGRSURYLGHDQRSWLRQLQ WKHFRVWSURSRVDOIRUSURYLGLQJVRPHVHUYLFHVRQVLWH 3+$6( 352-(&70$1$*(0(17 7DVN 3URMHFW.LFNRII0HHWLQJ 7KLV WDVN ZLOOHQWDLO KROGLQJ D SURMHFW NLFNRIIPHHWLQJ ZLWK &LW\ DQG 7KLUG:DYH¶V 3URMHFW7HDP$3RZHU3RLQWSUHVHQWDWLRQZLOOEHSURGXFHGWRUHYLHZWKHSURMHFWJRDOV DQG REMHFWLYHV :H ZLOO ZDON WKURXJK WKH SURMHFW SODQ GHOLYHUDEOHV DQG SURMHFW VFKHGXOH7KLUG:DYH&LW\UHVSRQVLELOLWLHVDQGWKH30%2.70SURMHFWPDQDJHPHQW SURWRFROWRHQVXUHGHVLUHGRXWFRPHVDQGDVXFFHVVIXO,76WUDWHJLF3ODQ Assumptions: 1. All department heads and IT staff will attend the kick-off meeting. It is important that key stakeholders receive an overview of the project. 2. If possible, the project’s executive sponsor should initiate this meeting, along with the City Project Manager, to underscore the importance of the project. 3. This meeting will last an hour. Deliverable 0.1: Project Kick-off Meeting 7DVN 2QJRLQJ:HHNO\0HHWLQJV 7KLVWDVNZLOOHQWDLOKROGLQJZHHNO\PHHWLQJVWRSODQDQGFRRUGLQDWHRISURMHFWWDVNV EHWZHHQWKH&LW\DQG7KLUG:DYH3URMHFW0DQDJHUV Deliverable 0.2: Ongoing Weekly Meetings 7DVN 0RQWKO\6WDWXV5HSRUWV 7KLV WDVN ZLOO HQWDLO SURYLGLQJ ZULWWHQ PRQWKO\ SURJUHVV UHSRUWV WR &LW\¶V 3URMHFW 0DQDJHURXWOLQLQJWKHVWDWXVRIWKHSURMHFW0RQWKO\6WDWXV5HSRUWVZLOOLQFOXGH x 'HVFULSWLRQRISURJUHVVPDGHGXULQJWKHUHSRUWLQJSHULRG x 'HOLYHUDEOHVFRPSOHWHGDQGGHOLYHUHGGXULQJWKHUHSRUWLQJSHULRG x 2XWVWDQGLQJLVVXHVDQGUHFRPPHQGDWLRQVIRUUHVROXWLRQLIDQ\ x 6FRSHFRVWDQGVFKHGXOHLQWHJULW\VWDWXV Deliverable 0.3: Monthly Status Reports + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV 3+$6( ',6&29(5< 7DVN 5HYLHZ([LVWLQJ,7*,6'RFXPHQWDWLRQ 7KLVWDVNHQWDLOVUHYLHZLQJH[LVWLQJGRFXPHQWVUHODWHGWR&LW\,QIRUPDWLRQ6\VWHPVWR HVWDEOLVKDEDVHOLQHXQGHUVWDQGLQJRIWKHWHFKQRORJ\HQYLURQPHQW'RFXPHQWVZLOO LQFOXGHWKHUHYLHZRIWKHIROORZLQJ x &LW\%XGJHW x ,7DQG&LW\2UJFKDUWVDQGFODVVLILFDWLRQV x 3UHYLRXV,76WUDWHJLF3ODQ Assumptions: xReference documents will be provided to ThirdWave on the same day as the Project Kick-off Meeting or within the first week of the project. xThis task will not produce a deliverable. Deliverable 1.1: Review Existing IT/GIS Documents 7DVN ,76\VWHPV,QYHQWRU\ 7KLVWDVNZLOOHQWDLOGHYHORSLQJDQ,76\VWHPVLQYHQWRU\VSUHDGVKHHWDQGSURYLGLQJLW WRWKH&LW\3URMHFW0DQDJHUIRUGDWDFROOHFWLRQby appropriate City IT staff7KH&LW\ PD\DOUHDG\KDYHDQLQYHQWRU\RIV\VWHPVKRZHYHUWKLVVSUHDGVKHHWLVVSHFLILFDOO\ VWUXFWXUHGWRZRUNZLWK7KLUG:DYH¶VVWUDWHJLFSODQQLQJPHWKRGRORJ\7KHVXUYH\ZLOO FRQWDLQ 7HFKQRORJ\ 7\SH 0DQXIDFWXUHU LQIUDVWUXFWXUH KDUGZDUH SHULSKHUDOV VRIWZDUHDQGSXUFKDVHGDWHVLINQRZQZKLFKZLOOEHUHIHUHQFHGLQVXEVHTXHQW WDVNV Deliverable 1.2: App. Portfolio & Systems Inventory Spreadsheet &LW\ )LOOH2XW,7,QYHQWRU\6SUHDGVKHHW 7KLVWDVNZLOOHQWDLOWKH&LW\¶V3URMHFW0DQDJHUSURYLGLQJWKH,7,QYHQWRU\VSUHDGVKHHW WRDSSURSULDWHVWDIIWREHILOHGRXW8QOHVVRWKHUZLVHDJUHHGWKLVZLOOEHGRQHLQWZR ZHHNV Deliverable 1.2: Application Portfolio & Systems Inventory 7DVN $SSOLFDWLRQ,QWHUDFWLRQ'LDJUDP5HYLHZ 7KLVWDVNZLOOHQWDLOWKHUHYLHZDQGDQDO\VLVRIH[LVWLQJHQWHUSULVHDQGPDMRUOHYHO DSSOLFDWLRQV7KLUG:DYHZLOOPHHWZLWKDSSURSULDWH,7VWDIIUHVSRQVLEOHIRUHQWHUSULVH DSSOLFDWLRQVWRUHYLHZDQGDQDO\]HH[LVWLQJSRLQWVRILQWHJUDWLRQEHWZHHQV\VWHPV :RUNLQJZLWK&LW\,7VWDIIWKHFXUUHQWDSSOLFDWLRQLQWHUDFWLRQGLDJUDPVKRZQLQ([KLELW 'ZLOOEHXSGDWHG7KHILQGLQJVIURPWKLVWDVNZLOOEHIXUWKHUUHILQHGLQSKDVHRIWKH SURMHFW Assumptions: 1. The gap analysis on the ability of the software portfolio’s ability to meet current and future business objectives will be analyzed in the business process mapping workshops in Task 2.5, Business Requirements Definition. 2. A high-level analysis of current business processes and procedures as related to technology use will be analyzed in the business process mapping workshops in Task 2.5, Business Requirements Definition. Deliverable 1.3: Updated Application Interaction Diagram + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV 7DVN ,7)RFXV*URXSV*DS$QDO\VLV 7DVN +ROG,7)RFXV*URXSV 7KLVWDVNZLOOHQWDLOKROGLQJIRXUKRXUIRFXVJURXSVZLWKWKH,7PDQDJHUDQGVWDIIWR JDWKHUGDWDUHODWHGWRWKHVWDWHDQGFKDOOHQJHVZLWKH[LVWLQJLQIRUPDWLRQV\VWHPV 7KLVWDVNZLOODOVRXVH,7LQGXVWU\VWDQGDUGVWRSHUIRUPULVNDVVHVVPHQWDQGJDS DQDO\VLVRIWKH&LW\,7RUJDQL]DWLRQLWVVHUYLFHGHOLYHU\PRGHODQGUHTXLUHPHQWVWR HQKDQFHERWK7KHZRUNVKRSVZLOODGGUHVVWKHIROORZLQJ ,QIUDVWUXFWXUH x 1HWZRUN,QIUDVWUXFWXUHDQGZLUHOHVVUHYLHZWKHQHWZRUNGHVLJQIRUV\VWHPV DQGGDWDVDIHJXDUGVDJDLQVWDFDWDVWURSKLFHYHQWRUVHFXULW\EUHDFK x 9RLFHDQG'DWD7HOHFRPPXQLFDWLRQV x 1HWZRUN&\EHU6HFXULW\ +DUGZDUH x 6HUYHUVDQG6HUYHUYLUWXDOL]DWLRQ x 6WRUDJHDQG%DFNXSV x 'HVNWRS/DSWRSV x 0RELOH'HYLFHV6PDUW3KRQHV/DSWRSV7DEOHWV x 3HULSKHUDOV&RSLHUV6FDQQHUV0XOWLIXQFWLRQ $SSOLFDWLRQ'DWDEDVH6RIWZDUH x 'DWDEDVHV x $SSOLFDWLRQ6RIWZDUHSRUWIROLR (QWHUSULVH6RIWZDUH 'HSDUWPHQW6RIWZDUH :HE(QDEOHG$SSOLFDWLRQV x$SSOLFDWLRQ,QWHJUDWLRQ %HVW3UDFWLFHV ,7*RYHUQDQFH 5HTXLUHPHQWV'HILQLWLRQ 3URMHFW3ODQQLQJ 3URFXUHPHQW 3URMHFW0DQDJHPHQW 6\VWHP$GPLQLVWUDWLRQ &KDQJH0DQDJHPHQW x3ROLFLHVDQG3URFHGXUHV x%XVLQHVV&RQWLQXLW\DQG'LVDVWHU5HFRYHU\ x&\EHU6HFXULW\ x+HOS'HVNV\VWHPDQGWLFNHWLQJSURFHVV 7KHZRUNVKRSVZLOOEHIDFLOLWDWHGLQDIRFXVJURXSIRUPDWZLWK,7VWDIIUHVSRQVLEOHIRU HDFKRIWKHWRSLFVFRYHUHG7KHIROORZLQJGDWDZLOOEHFROOHFWHGIRUHDFKRIVHVVLRQV OLVWHGDERYH x&KDOOHQJHV DQ\WKLQJ LQKLELWLQJ WKH HIIHFWLYH RSHUDWLRQ VXSSRUW DQGRU PDLQWHQDQFHRI&LW\LQIRUPDWLRQV\VWHPV x,PSDFWVWRWKHRSHUDWLQJHIIHFWLYHQHVVRIWKH,7RUJDQL]DWLRQ x6ROXWLRQVIRUHDFKUHVSHFWLYHLVVXHLHWHFKQRORJ\SURFHVVRUSROLF\ x%HQHILWVRILPSOHPHQWLQJWKHSURSRVHGVROXWLRQVLGHQWLILHGLQHDFKIRFXVJURXS $VXPPDU\RIZRUNVKRSILQGLQJVZLOOEHSURGXFHGDQGSURYLGHGWRWKH&LW\IRU,7 VWDII¶VUHYLHZDQGFRPPHQWV7KHGDWDFROOHFWHGZLOOEHXVHGWRLQIRUPWKH,763LQ 3KDVH + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV Assumptions: 1. Participants will be highly knowledgeable and experienced in the technologies being addressed. 2. More than one person will participate in each focus group. Deliverable 1.4.1: Hold IT Focus Groups &LW\ 5HYLHZ &RPPHQW 7KLVWDVNZLOOHQWDLOWKH&LW\UHYLHZLQJWKHGUDIWGHOLYHUDEOHDQGSURYLGLQJVXJJHVWHG UHYLVLRQVZLWKLQWKUHHGD\VLIDSSOLFDEOH&RPPHQWVQRWUHFHLYHGZLWKLQEXVLQHVV GD\VIURPWUDQVPLWWDOWRWKH&LW\ZLOOEHGHHPHGWRQRWKDYHDQ\UHYLVLRQV Deliverable 1.4.1: Comments 7DVN ,7)RFXV*URXS)LQGLQJV 7KLVWDVNZLOOHQWDLOLQFRUSRUDWLQJVXJJHVWHGUHYLVLRQVDVDSSOLFDEOH Deliverable 1.4.2: IT Focus Group Findings 7DVN 2QOLQH6WDII6XUYH\ 7DVN 3URGXFH2QOLQH6WDII6XUYH\ 7KLVWDVNZLOOHQWDLOGHYHORSLQJDQLQWHUQDO&LW\VXUYH\SURYLGLQJVWDIIWKHRSSRUWXQLW\ WRSURYLGHLQSXWRQWKH&LW\¶VH[LVWLQJDQGUHTXLUHGV\VWHPVDQGWKH,7RUJDQL]DWLRQ¶V FDSDELOLW\WRVXSSRUWWKHP7KHRQOLQHVWDIIVXUYH\ZLOODGGUHVV x 7KHVWDWHRIH[LVWLQJLQIRUPDWLRQV\VWHPV x 'HSDUWPHQW,QIRUPDWLRQ7HFKQRORJ\UHTXLUHPHQWV x 3XEOLF)DFLQJ2QOLQH6HOI6HUYLFH$SSOLFDWLRQV x 5HODWHG,7VXSSRUWFDSDELOLWLHVDQGSURFHVVHV x (QGXVHUWUDLQLQJ x ,7+HOS'HVN x 0RVWVLJQLILFDQWVHUYLFHGHOLYHU\FKDOOHQJH x 0RVWVLJQLILFDQW,QIRUPDWLRQ7HFKQRORJ\FKDOOHQJH 7KLUG:DYHZLOOZRUNZLWKWKH&LW\¶V3URMHFW0DQDJHUWRILQDOL]HWKHRQOLQH6XUYH\ 0RQNH\VXUYH\TXHVWLRQVWRHQVXUHLWLVFXVWRPWDLORUHGWRWKH&LW\ Assumptions: 1. A link will be placed on the City’s Intranet website and a notice will be issued encouraging all teachers to take the survey. 2. A SurveyMonkey70 link will be provided to the City’s Project Manager. 3. The online survey will collect data for two weeks. Deliverable 1.5.1: Online Staff Survey &LW\ 3RVW )LOO2XW6XUYH\ 7KLVWDVNZLOOHQWDLOWKH&LW\¶V3URMHFW0DQDJHUSURYLGLQJWKHVXUYH\OLQNWRSRVWRU GLVWULEXWHWR&LW\VWDII8QOHVVRWKHUZLVHDJUHHGWKHRQOLQHVXUYH\ZLOOFROOHFWGDWD IRUWZRZHHNV Deliverable 1.5.1: Staff Take the Survey 7DVN &RPSLOH6WDII6XUYH\'DWD 7KLVWDVNZLOOHQWDLOFRPSLOLQJWKHGDWDFROOHFWHGLQWKHRQOLQHVXUYH\DQGSURGXFLQJD VXPPDU\RIILQGLQJV7KHILQGLQJVIURPWKLVGHOLYHUDEOHZLOOEHUHIHUHQFHGDQGLQIRUP 3KDVH Deliverable 1.5.2: Online Staff Survey Findings + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV 3+$6( $66(660(17 7DVN &LW\$GPLQLVWUDWLRQ0DQDJHPHQW,QWHUYLHZV 7DVN &LW\$GPLQLVWUDWLRQ0DQDJHPHQW,QWHUYLHZV 7KLVWDVNZLOOHQWDLOKROGLQJWKLUW\PLQXWHLQWHUYLHZVZLWKGHSDUWPHQWKHDGVWRJHW DPDQDJHPHQWSHUVSHFWLYHRIJHQHUDORUJDQL]DWLRQDORSHUDWLRQDODQGWHFKQRORJ\ FKDOOHQJHVIDFLQJ&LW\GHSDUWPHQWV0DQDJHPHQWLQWHUYLHZVZLOOJDWKHUKLJKOHYHO EXVLQHVVDQGVHUYLFHGHOLYHU\UHTXLUHPHQWVQRWLGHQWLILHGLQWKH,7)RFXV*URXSVRU 5DSLG:RUNIORZEXVLQHVVSURFHVVZRUNVKRSV,VVXHVWREHGLVFXVVHGLQFOXGH x 7KHPRVWVLJQLILFDQWRSHUDWLRQDOVHUYLFHGHOLYHU\FKDOOHQJHVLQQH[W\HDUV x 7KHPRVWVLJQLILFDQW,7FKDOOHQJHVIDFLQJWKH&LW\¶VDELOLW\WRHIIHFWLYHO\VXSSRUW LWVPLVVLRQLHWHFKQRORJ\VWDIIWUDLQLQJHWF x 7KHQHHGWRDGRSWHPHUJLQJWHFKQRORJLHV x 7KHDGHTXDWHQHVVUHVSRQVLYHQHVVRIWKH,7RUJDQL]DWLRQ 7KHLQWHUYLHZTXHVWLRQVZLOOEHSURYLGHGWR&LW\¶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ssumptions: 1. City’s Project Manager will be responsible for scheduling the interviews per the MS Project Schedule. Deliverable 2.1.1: Interviews + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV &LW\ 5HYLHZ &RPPHQW 7KLVWDVNZLOOHQWDLOWKHPDQDJHPHQWLQWHUYLHZHHVUHYLHZLQJWKHGUDIWLQWHUYLHZQRWHV DQGSURYLGLQJFRPPHQWVVXJJHVWHGUHYLVLRQV8QOHVVRWKHUZLVHDJUHHGWKHUHYLHZ DQGFRPPHQWVZLOOEHSURYLGHGZLWKLQEXVLQHVVGD\V&RPPHQWVQRWUHFHLYHGDIWHU EXVLQHVVGD\VIURPWUDQVPLWWDOWRWKH&LW\ZLOOEHGHHPHGWRQRWKDYHDQ\UHYLVLRQV Deliverable 2.1.1: Comments 7DVN ,QFRUSRUDWH0DQDJHPHQW&RPPHQWV 7KLVWDVNZLOOHQWDLOLQFRUSRUDWLQJWKHPDQDJHPHQWWHDP¶VFRPPHQWVWRSURGXFHWKH ILQDOPDQDJHPHQWLQWHUYLHZVVXPPDU\GHOLYHUDEOH7KHILQGLQJVIURPWKLVGHOLYHUDEOH ZLOOEHUHIHUHQFHGDQGLQIRUPWKH,7635RDGPDSLQ3KDVH Deliverable 2.1.2: Interview Findings 7DVN ,7*,66WDIILQJ 2UJDQL]DWLRQDO6WUXFWXUH 7DVN ,7*,66WDII6NLOOV$VVHVVPHQW 7KLVWDVNZLOOHQWDLODUHYLHZDQGHYDOXDWLRQRIFXUUHQW,7VWDIINQRZOHGJHVNLOOVDQG DELOLWLHV LQ D QXPEHU RI ,7 DUHDV $Q ,7 VWDIIVNLOOV VXUYH\ ZLOOEH SURGXFHG DQG SURYLGHGWR&LW\IRU,7VWDIIWRSURYLGHLQSXWRQWKHLUVNLOOVHWV7KHVXUYH\ZLOOEH GHVLJQHGWRDGGUHVVWKHVNLOOVRIWKHIROORZLQJ&LW\,7SRVLWLRQV x ,70DQDJHU x $SSOLFDWLRQ6XSSRUW6SHFLDOLVW x 'DWDEDVH$GPLQLVWUDWRUV x *,60DQDJHU x *,66SHFLDOLVW x *,6$QDO\VWV x &\EHU5LVN ,QWHOOLJHQFH6SHFLDOLVW x 7HFKQRORJ\6XSSRUW6SHFLDOLVW x ,7,QIUDVWUXFWXUH$UFKLWHFW 7KHIROORZLQJLQIRUPDWLRQZLOOEHJDWKHUHG x 1DPH x &ODVVLILFDWLRQ x ,7*URXS x ,76\VWHP5HVSRQVLELOLWLHV x 3URILFLHQF\$UHDVIRUHDFK,73RVLWLRQWREHILQDOL]HGZLWKWKH&LW\,70DQDJHU 7KHWDVNZLOOEDVHOLQHWKHNQRZOHGJHVNLOOVDQGDELOLWLHVRIH[LVWLQJ,7VWDIIWRJDXJH WKHDELOLW\RIWKH,7RUJDQL]DWLRQ¶VDELOLW\WRVXVWDLQIXWXUH,QIRUPDWLRQ7HFKQRORJLHV LGHQWLILHG LQ WKLV SURMHFW 7KH GDWD IURP WKLV WDVN ZLOO EH XVHG WR SURGXFH UHFRPPHQGDWLRQV LQ 7DVN UHODWHG WR WKH ,7 RUJDQL]DWLRQ OHYHO RI VWDII DQG SODFHPHQWRIVWDIIWRVXSSRUWWKHIXWXUHQHHGVRIWKH&LW\ Deliverable 2.2.1: Online IT Skills Assessment Survey &LW\ )LOO2XW6XUYH\ 7KLVWDVNZLOOHQWDLOWKH&LW\3URMHFW0DQDJHUSURYLGLQJWKHHOHFWURQLF([FHOVXUYH\WR &LW\,7VWDII7KHRQOLQHVXUYH\ZLOOFROOHFWGDWDIRUEXVLQHVVGD\V Deliverable 2.2.1: IT Staff Respond to Survey + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV 7DVN ,7*,62UJDQL]DWLRQDO:RUNVKRS 7KLVWDVNZLOOHQWDLOKROGLQJDIRFXVJURXSZRUNVKRSZLWKWKH,7PDQDJHUDQGVWDIIWR JDWKHUGDWDUHODWHGVSHFLILFDOO\WR,7*,6RUJDQL]DWLRQDOFKDOOHQJHVVHUYLFHGHOLYHU\ PRGHO DQG RSSRUWXQLWLHV IRU HQKDQFLQJ WKH RSHUDWLRQDO HIIHFWLYHQHVV RI WKH ,7 RUJDQL]DWLRQ7KHZRUNVKRSVZLOODGGUHVVWKHIROORZLQJ x,72UJDQL]DWLRQDO6WUXFWXUH ,76WDII.QRZOHGJH6NLOOVDQG$ELOLWLHV 7HFKQRORJ\6WDII/HYHOV 7HFKQRORJ\WUDLQLQJQHHGVIRU,7 Deliverable 2.2.2: IT/GIS Organization Workshop &LW\ 5HYLHZ &RPPHQW 7KLVWDVNZLOOHQWDLOWKHGUDIWILQGLQJVRIWKH,72UJDQL]DWLRQ:RUNVKRSIRUWKHUHYLHZ RI,7PDQDJHPHQWDQGVWDII8QOHVVRWKHUZLVHDJUHHGWKH&LW\FRPPHQWVZLOOEH SURYLGHGZLWKLQEXVLQHVVGD\V&RPPHQWVQRWUHFHLYHGDIWHUEXVLQHVVGD\VIURP WUDQVPLWWDOWRWKH&LW\ZLOOEHGHHPHGWRQRWKDYHDQ\UHYLVLRQV Deliverable 2.2.2: Comments 7DVN )LQDO2UJDQL]DWLRQDO$VVHVVPHQW 7KLVWDVNZLOOHQWDLOFRPSLOLQJWKHGDWDFROOHFWHGLQWKH,7RUJDQL]DWLRQDOZRUNVKRS 7KLV LQIRUPDWLRQ ZLOOEHUHIHUHQFHG LQWKHUHFRPPHQGDWLRQVPDGH LQ7DVN ,7 6WUDWHJLF3ODQDQG5RDGPDS Deliverable 2.2.3: IT/GIS Organizational Assessment Findings 7DVN &\EHU6HFXULW\5LVN$VVHVVPHQW 7DVN &\EHU6HFXULW\5LVN$VVHVVPHQW 7KLVWDVNZLOOHQWDLODIRUPDOULVNDVVHVVPHQWEHJLQQLQJE\LGHQWLI\LQJDQGFODVVLI\LQJ ,7UHODWHGDVVHWVWKDWSURYLGHYDOXHWRWKHRUJDQL]DWLRQ7KLVZLOOEHDFFRPSOLVKHG E\SURYLGLQJWKH&LW\DWHPSODWHWREHILOOHGRXWSURYLGLQJWKHIROORZLQJLQIRUPDWLRQ x )DFLOLWLHV 3K\VLFDOIDFLOLWLHV 'DWDFHQWHUV 3K\VLFDOVHFXULW\V\VWHPV ,PSRUWDQWSK\VLFDODVVHWVRIIVLWHVWRUDJH (QYLURQPHQWDODVVHWVHOHFWULFLW\FRROLQJ x +XPDQ5HVRXUFHV x ,QWHOOHFWXDO3URSHUW\ x &RPPXQLFDWLRQV x 1HWZRUN,QIUDVWUXFWXUH 1HWZRUNGHYLFHV 1HWZRUNVHUYLFHV 6HUYHU 6WRUDJH 1HWZRUNSHULSKHUDO x 6RIWZDUH$SSOLFDWLRQV x'DWD x :RUNVWDWLRQV + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV 2QFHWKHDVVHWVKDYHEHHQLGHQWLILHGZHZLOOLGHQWLI\WKUHDWVWRWKHDVVHWV7KUHDWV FDQEHXQLQWHQWLRQDORULQWHQWLRQDODQGPD\LQFOXGH x 1DWXUDOWKUHDWVDFWVRI*RG x $FFLGHQWDORUXQLQWHQWLRQDOWKUHDWVHJZRUNHULOOQHVVHTXLSPHQWIDLOXUH x ,QWHQWLRQDO WKUHDWV VXFK DV DVVHW WKHIW DQG DVVHW WDPSHULQJ HJ PDOLFLRXV GDPDJHWHUURULVP 2QHRUPRUHVSHFLILFYXOQHUDELOLWLHVZLOOEHLGHQWLILHGIRUHDFKWKUHDW9XOQHUDELOLWLHV PD\EHEDVHGXSRQORFDWLRQHPSOR\HHVNLOOVHWVQHWZRUNDFFHVVFRQWUROVQHWZRUN PRQLWRULQJHWF([DPSOHVRIYXOQHUDELOLWLHVLQFOXGHODFNRIHPSOR\HHVHFXULW\UHODWHG HGXFDWLRQ XVHU NQRZOHGJH VHFXULW\ IXQFWLRQDOLW\ SRRU SDVVZRUG VHOHFWLRQ E\ HPSOR\HHV HWF $ ULVNDVVHVVPHQW VXPPDU\ WKDWLGHQWLILHVWKHSURFHVV XVHG WR LGHQWLI\DVVHWVDQGUHODWHGULVNVWKDWKDYHDFULWLFDOLPSDFWRQREMHFWLYHVZLOOEH SURGXFHG Assumptions: 1. These services will be provided virtually. Deliverable 2.3.1: Cyber Security Risk Assessment 7DVN &\EHU6HFXULW\5LVN$QDO\VLV 2QFHDVVHWVWKUHDWVDQGYXOQHUDELOLWLHVDUHLGHQWLILHGWKLVWDVNZLOOHYDOXDWHWKH SRWHQWLDOLPSDFWRUORVVRQWKHRUJDQL]DWLRQ([DPSOHVLQFOXGHGWKHLPSDFWRQWKH DELOLW\WRSHUIRUPVHUYLFHVDQGPHHWGHDGOLQHV,WDOVRLQFOXGHVDQHJDWLYHLPSDFWRQ UHYHQXHDQGRWKHUIDFWRUVVXFKDVGDPDJHWRWKH&LW\¶VLPDJHDQGUHSXWDWLRQ 2QFH WKH WKUHDWV DUH LGHQWLILHG WKH OLNHOLKRRG SUREDELOLW\ RI RFFXUUHQFH ZLOO EH LGHQWLILHGIRUHDFKVSHFLILFW\SHRIYXOQHUDELOLW\7KHDQDO\VLVRIWKHYXOQHUDELOLW\¶V LPSDFWRQ\RXURUJDQL]DWLRQZLOOFRQVLGHUWKHYXOQHUDELOLW\DVZHOODVFRQWUROVWKDW PLWLJDWHRUUHGXFHWKHULVN7KLVWDVNZLOOLGHQWLI\3UHYHQWLYH'HWHFWLYHDQG&RQWUROV WRWUHDWWKHULVNV$VXPPDU\ZLOOLGHQWLI\WKHLPSDFWRQWKHRUJDQL]DWLRQWDNLQJLQWR DFFRXQWWKHDVVHW¶VYDOXHVSHFLILFYXOQHUDELOLW\DQGSUREDELOLW\RIWKHHYHQW Deliverable 2.3.2: Cyber Security Risk Analysis 7DVN &\EHU6HFXULW\5LVN$FWLRQ3ODQ 7KLVWDVNZLOOHQWDLOSUHSDULQJDULVNDFWLRQSODQJDSDQDO\VLVWKDWLQFOXGHVDSULRULWL]HG VXPPDU\RIUHFRPPHQGDWLRQVWRWUHDWULVNVLGHQWLILHGLQWKHULVNDVVHVVPHQWDQGULVN DQDO\VLVWDVNV x 5LVN$VVHVVPHQWLGHQWLILHVDVVHWVWKUHDWVWRWKHDVVHWVDQGYXOQHUDELOLWLHVWKDW H[LVWDVDUHVXOWRIWKHWKUHDWV x 5LVN $QDO\VLV ± DQ DQDO\VLV RI YXOQHUDELOLWLHV ULVN WUHDWPHQW FRQWUROV DQG VDIHJXDUGV Deliverable 2.3.3: Cyber Security Risk Action Plan 7DVN )XWXUH&\EHU6HFXULW\5LVNVQH[W\HDUV 7KLVWDVNZLOOLGHQWLI\F\EHUVHFXULW\ULVNVDWWKH&LW\IRUWKHQH[W\HDUVDVLWUHODWHV WRKHOSLQJVHFXUHVHQVLWLYHLQIRUPDWLRQSURWHFWWKH&LW\¶VLPDJHDQGUHSXWDWLRQDQG PHHW FRPSOLDQFH UHTXLUHPHQWV 5LVN DUHDV DQG FRQWUROV WKDW UHGXFH ULVNV WR DFFHSWDEOHOHYHOVZLOOEHDUWLFXODWHG Deliverable 2.3.4: Future Cyber Security Risk Assessment + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV 7DVN &RVW$QDO\VLV 7DVN &LW\,7*,6&RVW$QDO\VLV 7KLVWDVNZLOOHQWDLOSHUIRUPLQJDKLJKOHYHODQDO\VLVRIFXUUHQW&LW\,7*,6FRVWVDQG YDOXHFRPSDUHGWRRUJDQL]DWLRQVRIVLPLODUVL]HFRPSOH[LW\DQGQDWXUH7KLVZLOO LQFOXGH D UHYLHZ ,7¶V EXGJHW ODERU DQG WKLUGSDUW\ IHHV 7KHFLW\ ZLOO DVVLVW LQ LGHQWLI\LQJWKUHHRWKHUFRPSDUDEOHFLWLHVZKHUHVLPLODUFRVWGDWDZLOOEHJDWKHUHG LQFOXGLQJDQDVVHVVPHQWRI,7VWDIILQJOHYHOVDQGEXGJHWVLQWKHEHQFKPDUNHGFLWLHV Assumptions: 1. The City’s Project Manager will provide an introduction to the benchmark cities 2. The prioritization of ITSP initiatives will be done in Task 3.2, ITSP Initiative Prioritization, and improvement recommendations, including estimated schedule, cost, and duration for each initiative will be provided in the ITSP Implementation Plan, produced in Task 3.2. Deliverable 2.4.1: City IT/GIS Cost Analysis 7DVN %HQFKPDUN6XPPDU\ 7KLVWDVNZLOOFRPSLOHVXPPDUL]HWKHGDWDFROOHFWHGLQWKH,7*,6&RVW$QDO\VLV EHQFKPDUNLQJ7KLVFRVWDQDO\VLVGDWDZLOOLQIRUPWKHUHFRPPHQGDWLRQV7DVNWKH ,763DQG,PSOHPHQWDWLRQ5RDGPDS Deliverable 2.4.2: Cost Analysis Findings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roduce an as-is business process model D KLJKOHYHO PDS RI H[LVWLQJ EXVLQHVV SURFHVV VWHSV DQG RSHUDWLRQDO ZRUNIORZV 7KH SURFHVV PRGHO ZLOO LQFOXGHSURFHVVVWHSVDEULHIGHVFULSWLRQRIDFWLYLWLHVVWDIILQIRUPDWLRQV\VWHPV XVHGDSSOLFDWLRQVSODWIRUPV'%LQSXWVRXWSXWVDQGGRFXPHQWVGDWDFUHDWHG SURFHVVHGDQGRUVWRUHG Identify problem statements, ZKLFK ZLOO LQFOXGH H[LVWLQJ PDQDJHPHQW RSHUDWLRQDO DQGRU ,QIRUPDWLRQ 7HFKQRORJ\ GLVDEOHUV HJ EXVLQHVV SURFHVV ERWWOHQHFNV LQHIILFLHQFLHV GLVFRQQHFWV RU LQKLELWRUV WR SURYLGLQJ VXSHULRU EXVLQHVV SHUIRUPDQFH DQGRU FXVWRPHU VHUYLFH :RUNLQJ ZLWK VXEMHFW PDWWHU H[SHUWVDQ\WKLQJWKDWLQKLELWVWKHHIILFLHQWDQGHIIHFWLYHH[HFXWLRQRIDEXVLQHVV SURFHVVZLOOEHLGHQWLILHGDQGQRWHGRQWKHSURFHVVPDS Identify the impacts of each problem, TXDQWLWDWLYH DQG TXDOLWDWLYH HJ GXSOLFDWLRQRIHIIRUWUHGXQGDQWFRVWVWLPHLQHIILFLHQFLHVGRFXPHQWSURFHVVLQJ GHOD\VV\VWHPSHUIRUPDQFHSRRUFXVWRPHUVHUYLFHHWF + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV Identify potential solutions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dentify potential benefits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ssumptions: 1. ThirdWave will work with the City to determine the final department business processes. 2. Workshops will typically last 3 to 4 hours, depending on the complexity of the business process being modeled. 3. To maximize project resources, and contain the project timeline, the City will schedule two (2) workshops per day Monday through Thursday until all workshops have been completed. Our project schedule assumes 3 weeks for this task. 4. The City Project Manager will start scheduling working sessions after the Management Interviews, per the published MS Project Schedule. 5. Workshop participants will be highly knowledgeable and experienced in the business processes being modeled. There should be sufficient participants in the workshops to address the entire business process. + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV 6. To gather a complete data set, participants will attend the entire workshop. Deliverable 2.5.1: Rapid Workflow® Workshops 7DVN 'RFXPHQW$V,V5DSLG:RUNIORZ ®3URFHVV0RGHOV 7KLV WDVN ZLOO LQFOXGH GRFXPHQWLQJ WKH EXVLQHVV IXQFWLRQDO DQG WHFKQLFDO UHTXLUHPHQWVGDWDFROOHFWHGLQWKHZRUNVKRSLQFOXGLQJWKHIROORZLQJ x /LVWRIDWWHQGHHVLQWKH5DSLG:RUNIORZ VHVVLRQ x +LJK/HYHO$V,V%XVLQHVV3URFHVV0DS x 3UREOHP6WDWHPHQWV x ,PSDFW6WDWHPHQWV x 6ROXWLRQ6WDWHPHQWV x %HQHILW6WDWHPHQWV 7KHVHVVLRQQRWHVZLOOEHSURYLGHGWRWKH&LW\3URMHFW0DQDJHUIRUGLVWULEXWLRQWR SDUWLFLSDQWVRIHDFKJURXSIRUUHYLHZFRPPHQWV Deliverable 2.5.2: Draft Rapid Workflow® Process Maps &LW\ 5HYLHZ &RPPHQW 7KLVWDVNZLOOHQWDLOZRUNVKRSSDUWLFLSDQWVUHYLHZLQJWKHGUDIW5DSLG:RUNIORZDQG SURYLGLQJFRPPHQWVVXJJHVWHGUHYLVLRQV8QOHVVRWKHUZLVHDJUHHGWKHUHYLHZDQG FRPPHQWVZLOOEHSURYLGHGZLWKLQWKHWXUQDURXQGWLPHVSHFLILHGLQWKHILQDO3URMHFW 6FKHGXOHLHEXVLQHVVGD\V Deliverable 2.5.2: City Comments 7DVN )LQDO%XVLQHVV3URFHVV5HTXLUHPHQWV 7KLVWDVNZLOOHQWDLOLQFRUSRUDWLQJWKH&LW\¶VFRPPHQWVWRSURGXFHWKHILQDOEXVLQHVV SURFHVVPDSGHOLYHUDEOH7KHILQGLQJVIURPWKLVGHOLYHUDEOHZLOOEHUHIHUHQFHGLQ SURGXFLQJWKHUHFRPPHQGDWLRQVPDGHLQWKH,7635RDGPDSLQ3KDVH Deliverable 2.5.3: Business Process Gap Analysis 7DVN ,7*RYHUQDQFH 7DVN +ROG,7*RYHUQDQFH:RUNVKRS 7KLVWDVNZLOOHQWDLOKROGLQJDZRUNVKRSZLWKWKH&LW\¶VOHDGHUVKLSWHDPDQGWKH&,2 LQ WZR SDUWV 3DUW ZLOO HYDOXDWH WKH &LW\¶V FXUUHQW ,QIRUPDWLRQ 7HFKQRORJ\ JRYHUQDQFH SURFHVV UHODWHG UROHV DQG UHVSRQVLELOLWLHV 7KH VHFRQG SDUW RI WKH ZRUNVKRSZLOOLGHQWLI\WKHIXWXUHVWDWH,7JRYHUQDQFHWKDWEHVWPHHWVWKH&LW\¶VQHHGV LQFOXGLQJJRYHUQDQFHSURFHVVSROLFLHVSUDFWLFHVSDUWLFLSDQWVDQGWKHLUDVVRFLDWHG UROHVDQGUHVSRQVLELOLWLHV Deliverable 2.6.1: Hold IT Governance Workshop &LW\ 5HYLHZ &RPPHQW 7KLVWDVNZLOOHQWDLOWKH&LW\UHYLHZLQJWKHGUDIWGHOLYHUDEOHDQGSURYLGLQJFRPPHQWV DQGVXJJHVWHGUHYLVLRQV&RPPHQWVZLOOEHSURYLGHGZLWKLQWKHWXUQDURXQGWLPH VSHFLILHGLQWKHILQDO3URMHFW6FKHGXOH Deliverable 2.6.1: Comments 7DVN )LQDO,7*RYHUQDQFH)LQGLQJV 7KLV WDVN ZLOO HQWDLO LQFRUSRUDWLQJ WKH &LW\¶V FRPPHQWV WR SURGXFH WKH ILQDO ,7 *RYHUQDQFHGHOLYHUDEOH7KHGDWDFROOHFWHGLQWKLVGHOLYHUDEOHZLOOLQIRUP7DVN ,QIRUPDWLRQ7HFKQRORJ\6WUDWHJLF3ODQ Deliverable 2.6.2: IT Governance Recommendations + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV 3+$6( ,7675$7(*,&3/$1 52$'0$3 7DVN ,QIRUPDWLRQ7HFKQRORJ\6WUDWHJLF3ODQ 7DVN 'UDIW,763)LQGLQJV 5HFRPPHQGDWLRQV 7KLVWDVNZLOOHQWDLOSURGXFLQJD\HDU,76WUDWHJLF3ODQ7KHIROORZLQJSURYLGHVD W\SLFDOWDEOHRIFRQWHQWVIURPDQ,763KRZHYHUWKHILQDO,763ZLOOEHFXVWRPWDLORUHG WRWKHVSHFLILFDQGXQLTXHQHHGVRIWKH&LW\DVDSSOLFDEOH ([HFXWLYH6XPPDU\ ,QWURGXFWLRQDQG0HWKRGRORJ\ *RDOV 2EMHFWLYHV ,7639LVLRQ $VVHVVPHQW 0DQDJHPHQW,QWHUYLHZV ,76WDII)RFXV*URXS ,76WDII6NLOOV6XUYH\ 6WDII2QOLQH6XUYH\ 5DSLG:RUNIORZ %XVLQHVV3URFHVV:RUNVKRSV /HDGLQJ7HFKQRORJ\,QLWLDWLYHV 5HFRPPHQGDWLRQV 7HFKQRORJ\5HFRPPHQGDWLRQV x ,QIUDVWUXFWXUH 1HWZRUN,QIUDVWUXFWXUH 7HOHFRPPXQLFDWLRQ,QIUDVWUXFWXUH 'DWD&HQWHUV x+DUGZDUH 6HUYHUV$SSOLFDWLRQGDWDEDVHDQGZHEVHUYHUV &RPSXWHUVGHVNWRSVODSWRSV 0RELOHGHYLFHV 3HULSKHUDOV x$SSOLFDWLRQ'DWDEDVH6RIWZDUH 'HSDUWPHQW6RIWZDUH (QWHUSULVH6RIWZDUH)LQDQFH+5*,6(&06 :HEVLWH (*RYHUQPHQW2QOLQH6HUYLFHGHOLYHU\ ,QWHJUDWHG6\VWHPV x &\EHU6HFXULW\5LVNV &\EHU6HFXULW\5LVN0DQDJHPHQW 2SHUDWLRQDO5HFRPPHQGDWLRQV x 6\VWHP$GPLQLVWUDWLRQ x 3ROLFLHVDQG3URFHGXUHV x %XVLQHVV3URFHVV,PSURYHPHQW x %XVLQHVV&RQWLQXLW\DQG'LVDVWHU5HFRYHU\ x &\EHU6HFXULW\ x +HOS'HVN 5HSRUWLQJ + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV 0DQDJHPHQW5HFRPPHQGDWLRQV x &RVW$QDO\VLV x 6WDIILQJDQG2UJDQL]DWLRQDO6WUXFWXUH 6WDII/HYHOV 6NLOO/HYHOV.6$V ,76WDII7UDLQLQJ 2UJDQL]DWLRQDO6WUXFWXUH 6XFFHVVLRQ3ODQ x ,7*RYHUQDQFH%HVW3UDFWLFHV x 3URMHFW0DQDJHPHQW%HVW3UDFWLFHV x &KDQJH0DQDJHPHQW%HVW3UDFWLFHV Assumptions: 1. This draft deliverable will be transmitted in MS Word for the City’s review and comments using Track Changes. Deliverable 3.1.1: Draft IT Strategic Plan &LW\ 5HYLHZ &RPPHQW 7KLVWDVNZLOOHQWDLOWKH&LW\UHYLHZLQJWKHGUDIWGHOLYHUDEOHDQGSURYLGLQJFRPPHQWV DQGVXJJHVWHGUHYLVLRQV8QOHVVRWKHUZLVHDJUHHGWKHUHYLHZDQGFRPPHQWVZLOO EHSURYLGHGZLWKLQWKHWXUQDURXQGWLPHVSHFLILHGLQWKHILQDO3URMHFW6FKHGXOHLH EXVLQHVVGD\V Deliverable 3.1.1: City Comments 7DVN )LQDO,76WUDWHJLF3ODQ 7KLVWDVNZLOOHQWDLOLQFRUSRUDWLQJWKH&LW\¶VFRPPHQWVWRSURGXFHWKHILQDO,763 UHSRUW,763LQLWLDWLYHVLGHQWLILHGLQWKLVGHOLYHUDEOHZLOOIRUPWKHEDVLVIRUGHYHORSLQJ WKHILQDO,7635RDGPDS Assumptions: 1. The final ITSP will be provided in MS Word and PDF files. Deliverable 3.1.2: IT Strategic Plan 7DVN ,763,QLWLDWLYH3ULRULWL]DWLRQ 7DVN ,763,QLWLDWLYH3ULRULWL]DWLRQ 7KHWDVNZLOOHQWDLOUXQQLQJWKH,763LQLWLDWLYHVLGHQWLILHGLQSUHYLRXVWDVNWKURXJKD SULRULWL]DWLRQPRGHOZKLFKLQFOXGHVDUDQJHRIZHLJKWHGSHUIRUPDQFHSDUDPHWHUV DOLJQHG ZLWK WKH &LW\¶V EXVLQHVV VWUDWHJ\ EXVLQHVV REMHFWLYHV DQG WDQJLEOH LQWHUQDOSXEOLFEHQHILWV7KLVLVDQLWHUDWLYHSURFHVV7KLUG:DYHZLOOGRWKHILUVWFXW DQGGRWKHVHFRQGFXWZLWKWKH&LW\¶V3URMHFW0DQDJHUYLDDQRQOLQH=RRPZRUNLQJ VHVVLRQ$ILQDOFXWZLOOEHSURGXFHGDIWHUWKHEXGJHWHVWLPDWHKDVEHHQFRPSOHWHG 7\SLFDO SULRULWL]DWLRQ FULWHULD XVHG E\ 7KLUG:DYH LQFOXGHV WKHIROORZLQJ DOWKRXJK WKHVHFDQEHPRGLILHGLIWKH&LW\GHVLUHV 3ULRULWL]DWLRQ&ULWHULD 7LPHVLGHQWLILHGLQWKH,763SURMHFW5DSLG:RUNIORZ ZRUNVKRSVVXUYH\IRFXV JURXSVDQGPDQDJHPHQWLQWHUYLHZV ,PSURYHG&XVWRPHU6HUYLFHV &RVW6DYLQJV&RVW$YRLGDQFH %XVLQHVV3URFHVV,PSURYHPHQW 3RWHQWLDOUHYHQXHJHQHUDWLRQ Deliverable 3.2.1: ITSP Initiative Prioritization + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV 7DVN ,763,PSOHPHQWDWLRQ5RDGPDS 7DVN 'UDIW,763,PSOHPHQWDWLRQ5RDGPDS 7KLVWDVNZLOOHQWDLODUWLFXODWLQJWKHRYHUDOOEXVLQHVVDQGWHFKQRORJ\LPSOHPHQWDWLRQ URDGPDSWKDWLVWHFKQRORJLFDOO\VWUDWHJLFILQDQFLDOO\UHVSRQVLEOHDQGVXVWDLQDEOH 7KHGRFXPHQWZLOOFRQWDLQD\HDUSODQIRULPSOHPHQWLQJDSULRULWL]HGOLVWRI,763 LQLWLDWLYHV LQFOXGLQJ WKH DFTXLVLWLRQ DQG LPSOHPHQWDWLRQ RI VWUDWHJLF EXVLQHVV WHFKQRORJLHVDQGRUSURIHVVLRQDOVHUYLFHV7KH,763ZLOOSURYLGHUHFRPPHQGDWLRQV IRUVKRUWWHUPWUDQVLWLRQVDVZHOODVORQJWHUPVWUDWHJLFGLUHFWLRQ 7KHSUHYLRXVWDVNWKH,763ZLOODUWLFXODWHWKH³ZKDW´WKLVWDVNZLOODUWLFXODWH³ZKHQ´ ,763LQLWLDWLYHVZLOOEHGHSOR\HGDQGDURXJKRUGHURIPDJQLWXGHEXGJHWHVWLPDWHV 7KH,763,PSOHPHQWDWLRQ5RDGPDSZLOODGGUHVVWKHIROORZLQJ x 3ULRULWL]HG,763,QLWLDWLYHV x ,763 <HDU %XGJHW (VWLPDWH E\ \HDU WRWDO FRVW RI RZQHUVKLSVRI RQHWLPH SURIHVVLRQDOVHUYLFHVFRVWVRQHWLPHV\VWHPVFRVWVRQHWLPHVRIWZDUHFRVWVDQG RQJRLQJVRIWZDUHPDLQWHQDQFHFRVWV x ,763,PSOHPHQWDWLRQ7LPHOLQH x ,763%HQHILWV 7KH'UDIW,763,PSOHPHQWDWLRQ5RDGPDSZLOOEHSURYLGHGWRWKH&LW\IRUUHYLHZDQG FRPPHQWV Assumptions: 1. ThirdWave will work with the City to identify quantity assumptions. 2. Gross Suggested Retail Pricing will be used for all costs, unless systems costs relate to existing systems where the City has existing relationships/contracts with vendors, in which case existing pricing structures will be used. 3. This task will produce high level rough order of magnitude budget estimates, not price quotes. 4. An electronic copy of the ITSP Implementation Roadmap Excel spreadsheet will be provided to the City for review and comments. Deliverable 3.3.1: Draft ITSP Implementation Roadmap &LW\ 5HYLHZ &RPPHQW 7KLVWDVNZLOOHQWDLOWKH &LW\UHYLHZLQJWKHGUDIWGHOLYHUDEOHDQGSURYLGLQJFRPPHQWV DQGVXJJHVWHGUHYLVLRQV8QOHVVRWKHUZLVHDJUHHGWKHUHYLHZDQGFRPPHQWVZLOOEH SURYLGHGZLWKLQWKHWXUQDURXQGWLPHVSHFLILHGLQWKHILQDO3URMHFW6FKHGXOHHJ EXVLQHVVGD\V Deliverable 3.3.1: City Comments 7DVN ,763,PSOHPHQWDWLRQ5RDGPDS 7KLVWDVNZLOOHQWDLOLQFRUSRUDWLQJ&LW\FRPPHQWVWRSURGXFHWKHILQDOHQWHUSULVH,763 5RDGPDSGHOLYHUDEOH7KHILQDO,7635RDGPDSZLOOEHSURYLGHGDV06:RUGDQG 3')ILOHV Deliverable 3.3.2: ITSP Implementation Roadmap + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV 7DVN ([HFXWLYH3UHVHQWDWLRQ 7DVN 3URGXFH,763([HFXWLYH3UHVHQWDWLRQ 7KLVWDVNZLOOHQWDLOSURGXFLQJDQH[HFXWLYHOHYHOSUHVHQWDWLRQRIWKH,7635RDGPDS IRUWKH&LW\¶VOHDGHUVKLSWHDP7KLVSUHVHQWDWLRQZLOOEHSURYLGHGWRWKH&LW\¶VSURMHFW WHDPDQGGHSDUWPHQWKHDGVIRUUHYLHZFRPPHQWVDQGUHYLVLRQV Deliverable 3.4.1: ITSP Executive Presentation 7DVN 3UHVHQW,763([HFXWLYH3UHVHQWDWLRQ 7KLV WDVN ZLOO HQWDLO SURYLGLQJ DQ RQVLWH SUHVHQWDWLRQ WR &LW\H[HFXWLYHVHOHFWHG RIILFLDOV Deliverable 3.4.2: Present ITSP Executive Presentation + 0&$**1"(+," 3URIHVVLRQDO6HUYLFHV (;+,%,7% 35,&(6&+('8/( )L[HG)HH&RVW3URSRVDO 7KLV FRVW HVWLPDWH LV EDVHG RQ WKH &LW\¶V RUJDQL]DWLRQDO VWUXFWXUH DQG WKH ,7 GHSDUWPHQW¶V PDNH XS $V VXFK WKLV SURMHFWHVWLPDWHLVRSHQIRUIXUWKHUGLVFXVVLRQFODULILFDWLRQ DQG DGMXVWPHQW GXULQJ FRQWUDFW QHJRWLDWLRQV VKRXOG LW EH QHFHVVDU\ 8SRQ PXWXDO DJUHHPHQW RQ WKH ILQDO 6FRSH RI :RUN DQG GHOLYHUDEOHVSURIHVVLRQDOVHUYLFHVZLOOEHSURYLGHGRQDIL[HG IHHGHOLYHUDEOHEDVHG3URIHVVLRQDO6HUYLFHV$JUHHPHQW 7KHIROORZLQJSURYLGHVDVXPPDU\RIFRVWV Figure 5.1.1: Cost Summary 3KDVH 3URMHFW0DQDJHPHQW 3KDVH 'LVFRYHU\ 3KDVH $VVHVVPHQW 3KDVH ,76WUDWHJLF3ODQ 5RDGPDS 7RWDO&RVW 'HWDLOHG3D\PHQW6FKHGXOH 7KH IROORZLQJ ILJXUHSURYLGHV D FRVW SURSRVDOLQFOXGLQJ D GHWDLOHG EUHDNGRZQ RI SURMHFW FRVWV GHOLYHUDEOHDQGSD\PHQWVFKHGXOH Figure 5.2.1: Detailed Payment Schedule 3KDVH 'HVFULSWLRQ 6XEWDVN 7DVN 3KDVH 3+$6( 352-(&70$1$*(0(17 7DVN 3URMHFW.LFNRII0HHWLQJ 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