Loading...
R2022-068 2022-04-11RESOLUTION NO. R2022-68 A Resolution of The City Council of the City of Pearland, Texas, authorizing the City Manager or his designee to participate in an interlocal cooperative pricing arrangement with The Interlocal Purchasing System (TIPS), for the purchase of audio-visual equipment (Police Department) from Data Vox, Inc., in the estimated amount of $81,992.02. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PEARLAND, TEXAS: Section 1. That contract pricing has been obtained through interlocal cooperative partner TIPS for the purchase of audio-visual equipment from Data Vox, Inc. Section 2. That the City Manager or his designee is hereby authorized to participate in an interlocal cooperative pricing arrangement with the TIPS, for the purchase of audio-visual equipment from Data Vox, Inc., in the estimated amount of $81,992.02. PASSED, APPROVED and ADOPTED this the 11th day of April, A.D., 2022. ________________________________ J.KEVIN COLE MAYOR ATTEST: ________________________________ LESLIE CRITTENDEN CITY SECRETARY APPROVED AS TO FORM: ________________________________ DARRIN M. COKER CITY ATTORNEY DocuSign Envelope ID: D655D6B0-F001-4000-A00E-129AC1B0B620 TIPS VENDOR AGREEMENT Between DataVox Inc. and (Company Name) THE INTERLOCAL PURCHASING SYSTEM (TIPS), a Department of Texas Education Service Center Region 8 for "rips RFP .ciron ,11gy S olutill ilns, Purl mIlmucts „ n Servl es General Information The Vendor Agreement ("Agreement") made and entered into by and between The Interlocal Purchasing System (hereinafter referred to as "TIPS" respectfully) a government cooperative purchasing program authorized by the Region 8 Education Service Center, having its principal place of business at 4845 US Hwy 271 North, Pittsburg,Texas 75686.This Agreement consists of the provisions set forth below, including provisions of all Attachments referenced herein. In the event of a conflict between the provisions set forth below and those contained in any Attachment,the provisions set forth shall control unless otherwise agreed by the parties in writing and by signature and date on the attachment. A Purchase Order, Agreement or Contract is the TIPS Member's approval providing the authority to proceed with the negotiated delivery order under the Agreement. Special terms and conditions as agreed between the Vendor and TIPS Member should be added as addendums to the Purchase Order,Agreement or Contract. Items such as certificate of insurance, bonding requirements, small or disadvantaged business goals are some, but not all, of the addendums possible. Terms and Conditions Freight All quotes to members shall provide a line item for cost for freight or shipping regardless if there is a charge or not. If no charge for freight or shipping, indicate by stating"No Charge" or "$0", "included in price"or other similar indication. Otherwise, all shipping,freight or delivery changes shall be passed through to the TIPS Member at cost with no markup and said charges shall be agreed by the TIPS Member unless alternative shipping terms are agreed by TIPS as a result of the proposal award. Warranty Conditions All new supplies equipment and services shall include manufacturer's minimum standard warranty unless otherwise agreed to in writing.Vendor shall be legally permitted to sell all products offered for sale to TIPS Members if the offering is included in the Request for Proposal category.All goods proposed and sold shall be new unless clearly stated in writing. Customer Support The Vendor shall provide timely and accurate customer support for orders to TIPS Members as agreed by the Parties.Vendors shall respond to such requests within a commercially reasonable time after receipt of the request. If support and/or training is a line item sold or packaged with a sale, support shall be as agreed with the TIPS Member. Agreements Negotiated-Non-JOC Vendor Agreement Ver.07302019.rp Page 2 Agreements for purchase will normally be put into effect by means of a purchase order(s) executed by authorized agents of the TIPS Member participating government entities, but other means of placing an order may be used at the Member's discretion. Tax exempt status Most TIPS Members are tax exempt and the related laws and/or regulations of the controlling jurisdiction(s) of the TIPS Member shall apply. Assignments of Agreements No assignment of this Agreement may be made without the prior notification of TIPS.Written approval of TIPS shall not be unreasonably withheld. Payment for delivered goods and services can only be made to the awarded Vendor,Vendor designated reseller or vendor assigned company. Disclosures • Vendor and TIPS affirms that he/she or any authorized employees or agents has not given,offered to give, nor intends to give at any time hereafter any economic opportunity,future employment, gift, loan,gratuity, special discount,trip,favor or service to a public servant in connection with this Agreement. • Vendor shall attach, in writing, a complete description of any and all relationships that might be considered a conflict of interest in doing business with the TIPS program. • The Vendor affirms that,to the best of his/her knowledge,the offer has been arrived at independently, and is submitted without collusion with anyone to obtain information or gain any favoritism that would in any way limit competition or give an unfair advantage over other vendors in the award of this Agreement. Term and Renewal of Agreements The Agreement with TIPS is for three (3)years with an option for renewal for an additional one (1) consecutive year if both parties agree. TIPS may or may not exercise the one-year extension beyond the base three-year term and whether or not to offer the extension is at the sole discretion of TIPS.The scheduled Agreement termination date shall be the last date of the month of the last month of the agreement's legal effect. Example: if the agreement is scheduled to end on May 23, the anniversary date of the award, it would actually be extended to May 31 in the last month of the last year the contract is active. Automatic Renewal Clauses Incorporated in Awarded Vendor Agreements with TIPS Members Resulting from the Solicitation and with the Vendor Named in this Agreement. No Agreement for goods or services with a TIPS Member by the awarded vendor named in this Agreement that results from the solicitation award named in this Agreement, may incorporate an automatic renewal clause that exceeds month to month terms with which the TIPS Member must comply. All renewal terms incorporated in an Agreement by the vendor with the TIPS Member shall only be valid and enforceable when the vendor receives written confirmation by purchase order, executed Agreement or other written instruction issued by the TIPS Member for any renewal period. The purpose of this clause is to avoid a TIPS Member inadvertently renewing an Agreement during a period in which the governing body of the TIPS Member has not properly appropriated and budgeted the funds to satisfy the Agreement renewal. This term is not negotiable and any Agreement between a TIPS Member and a TIPS awarded vendor with an automatic renewal clause that conflicts with these terms is rendered void and unenforceable. Shipments The Vendor shall ship, deliver or provide ordered products or services within a commercially reasonable time after the receipt of the order from the TIPS Member. If a delay in said delivery is anticipated,the Negotiated-Non-JOC Vendor Agreement Ver.07302019.rp Page 3 Vendor shall notify TIPS Member as to why delivery is delayed and shall provide an estimated time for completion of the order.TIPS or the requesting entity may cancel the order if estimated delivery time is not acceptable or not as agreed by the parties. Invoices Each invoice or pay request shall include the TIPS Member's purchase order number or other identifying designation as provided in the order by the TIPS Member. If applicable, the shipment tracking number or pertinent information for verification of TIPS Member receipt shall be made available upon request. Payments The TIPS Member will make payments directly to the Vendor,the vendor assigned dealer or as agreed by the Vendor and the TIPS Member after receiving invoice and in compliance with applicable payment statute(s), whichever is the greater time or as otherwise provided by an agreement of the parties. Pricing Price increases will be honored according to the terms of the solicitation. All pricing submitted to TIPS shall include the participation fee, as provided in the solicitation,to be remitted to TIPS by the Vendor. Vendor will not show adding the fee to the invoice presented to TIPS Member customer. Participation Fees and Reporting of Sales to TIPS by Vendor The Participation Fee that was published as part of the Solicitation and the fee published is the legally effective fee, along with any fee conditions stated in the RFP. Collection of the fees by TIPS is required under Texas Government Code §791.011 Et seq. Vendor or vendor assigned dealer agrees to pay the participation fee for all Agreement sales to TIPS on a monthly scheduled report or as otherwise agreed by the parties. Reporting of Sales to TIPS by Vendor Vendor is required to report all sales under the TIPS contract to TIPS. If the TIPS Member entity requesting a price from the awarded Vendor requests the TIPS contract, Vendor must include the TIPS Contract number on any communications with the TIPS Member entity. To report sales, login to the TIPS Vendor Portal and click on the PO's and Payments tab. Pages 3-7 of the Vendor Portal User Guide will walk you through the process of reporting sales to TIPS. Please refer to the TIPS Accounting FAQ's for more information about reporting sales and if you have further questions, contact the Accounting Team at accounting@tips-usa.com.The Vendor or vendor assigned dealers are responsible for keeping record of all sales that go through the TIPS Agreement and submitting same to TIPS. Failure to render the participation fee to TIPS shall constitute a breach of this agreement with our parent governmental entity,Texas Education Service Center Region 8, as established by the Texas legislature and shall be grounds for termination of this agreement and any other agreement held with TIPS and possible legal action. TIPS reserves all rights under the law to collect the fees due. Please contact TIPS at tips@tips-usa.com or call (866) 839-8477 if you have questions about paying fees. Indemnity The Vendor agrees to indemnify and hold harmless and defend TIPS,TIPS Member(s),officers and employees from and against all claims and suits by third parties for damages, injuries to persons (including death), property damages, losses, and expenses including court costs and reasonable attorney's fees, arising out of, or resulting from,Vendor's performance under this Agreement,including all such causes of action based upon common, constitutional, or statutory law, or based in whole or in part, upon allegations of negligent or intentional acts on the part of the Vendor, its officers, employees, agents, subcontractors, licensees, or invitees. Parties found liable shall pay their proportionate share of damages as agreed by the parties or as ordered by a court of competent jurisdiction over the case. HOWEVER, IN NO INSTANCE SHALL VENDOR BE Negotiated-Non-JOC Vendor Agreement Ver.07302019.rp Page 4 RESPONSIBLE FOR DEFENDING OR LIABLE FOR THE WILLFUL MISCONDUCT, NEGLIGENCE OR GROSS NEGLIGENCE OF ANY THIRD PARTY. NO LIMITATION OF LIABILITY FOR DAMAGES FOR PERSONAL INJURY OR PROPERTY DAMAGE ARE PERMITTED OR AGREED BY TIPS/ESC REGION 8. Per Texas Education Code §44.032(f), and pursuant to its requirements only, reasonable Attorney's fees are recoverable by the prevailing party in any dispute resulting in litigation. State of Texas Franchise Tax By signature hereon,the bidder hereby certifies that he/she is not currently delinquent in the payment of any franchise taxes owed the State of Texas under Chapter 171,Tax Code. Miscellaneous The Vendor acknowledges and agrees that continued participation in TIPS is subject to TIPS sole discretion and that any Vendor may be removed from the participation in the Program at any time with or without cause. Nothing in the Agreement or in any other communication between TIPS and the Vendor may be construed as a guarantee that TIPS or TIPS Members will submit any orders at any time.TIPS reserves the right to request additional proposals for items or services already on Agreement at any time. Purchase Order Pricing/Product Deviation If a deviation of pricing/product on a purchase order or contract modification occurs between the Vendor and the TIPS Member,TIPS must be notified within five (5) business days of receipt of change order. Termination for Convenience of TIPS Agreement Only TIPS reserves the right to terminate this agreement for cause or no cause for convenience with a thirty(30) days prior written notice.Termination for convenience is conditionally required under Federal Regulations 2 CFR part 200 if the customer is using federal funds for the procurement.All purchase orders presented to the Vendor, but not fulfilled by the Vendor, by a TIPS Member prior to the actual termination of this agreement shall be honored at the option of the TIPS Member.The awarded vendor may terminate the agreement with ninety(90) days prior written notice to TIPS 4845 US Hwy North, Pittsburg,Texas 75686. The vendor will be paid for goods and services delivered prior to the termination provided that the goods and services were delivered in accordance with the terms and conditions of the terminated agreement. This termination clause does not affect the sales agreements executed by the Vendor and the TIPS Member customer pursuant to this agreement.TIPs Members may negotiate a termination for convenience clause that meets the needs of the transaction based on applicable factors, such as funding sources or other needs. TIPS Member Purchasing Procedures Usually, purchase orders or their equal are issued by participating TIPS Member to the awarded vendor and should indicate on the order that the purchase is per the applicable TIPS Agreement number. Orders are typically emailed to TIPS at tipspo@tips-usa.com. • Awarded vendor delivers goods/services directly to the participating member. • Awarded vendor invoices the participating TIPS Member directly. • Awarded vendor receives payment directly from the participating member. • Awarded vendor reports sales monthly to TIPS(unless prior arrangements have been made with TIPS for an alternative submission schedule). Licenses Awarded vendor shall maintain, in current status, all federal,state and local licenses, bonds and permits required for the operation of the business conducted by awarded vendor.Awarded vendor shall remain reasonably fully informed of and in compliance with all ordinances and regulations pertaining to the lawful Negotiated-Non-JOC Vendor Agreement Ver.07302019.rp Page 5 provision of goods or services under the Agreement.TIPS and TIPS Members reserves the right to stop work and/or cancel an order or terminate this or any other sales Agreement of any awarded vendor whose license(s) required for performance under this Agreement have expired, lapsed, are suspended or terminated subject to a 30-day cure period unless prohibited by applicable statue or regulation. Novation If awarded vendor sells or transfers all assets, rights or the entire portion of the assets or rights required to perform this Agreement,a successor in interest must guarantee to perform all obligations under this Agreement.A simple change of name agreement will not change the Agreement obligations of awarded vendor.TIPS will consider Contract Assignments on a case by case basis. TIPS must be notified within five (5) business days of the transfer of assets or rights. Site Requirements(only when applicable to service or job) Cleanup: When performing work on site at a TIPS Member's property, awarded vendor shall clean up and remove all debris and rubbish resulting from their work as required or directed by TIPS Member or as agreed by the parties. Upon completion of work, the premises shall be left in good repair and an orderly, neat,clean and unobstructed condition. Preparation:Awarded vendor shall not begin a project for which TIPS Member has not prepared the site, unless awarded vendor does the preparation work at no cost, or until TIPS Member includes the cost of site preparation in a purchase order. Site preparation includes, but is not limited to: moving furniture, installing wiring for networks or power, and similar pre-installation requirements. Registered sex offender restrictions: For work to be performed at schools, awarded vendor agrees that no employee of a sub-contractor who has been adjudicated to be a registered sex offender will perform work at any time when students are, or reasonably expected to be, present unless otherwise agreed by the TIPS Member. Awarded vendor agrees that a violation of this condition shall be considered a material breach and may result in the cancellation of the purchase order at the TIPS Member's discretion. Awarded vendor must identify any additional costs associated with compliance of this term. If no costs are specified, compliance with this term will be provided at no additional charge. Safety measures:Awarded vendor shall take all reasonable precautions for the safety of employees on the worksite, and shall erect and properly maintain all necessary safeguards for protection of workers and the public.Awarded vendor shall post warning signs against all hazards created by the operation and work in progress. Proper precautions shall be taken pursuant to state law and standard practices to protect workers,general public and existing structures from injury or damage. Smoking Persons working under Agreement shall adhere to the TIPS Member's or local smoking statutes, codes or policies. Marketing Awarded vendor agrees to allow TIPS to use their name and logo within TIPS website, marketing materials and advertisement subject to any reasonable restrictions provided to TIPS in the Proposal to the Solicitation. The Vendor may submit an acceptable use directive for Vendor's names and logos with which TIPS agrees to comply. Any use of TIPS name and logo or any form of publicity, inclusive of press release, regarding this Agreement by awarded vendor must have prior approval from TIPS which will not be unreasonably withheld. Request may be made by email to TIPS@TIPS-USA.COM Supplemental Agreements The TIPS Member entity participating in the TIPS Agreement and awarded vendor may enter into a separate Supplemental Agreement or contract to further define the level of service requirements over and above the Negotiated-Non-JOC Vendor Agreement Ver.07302019.rp Page 6 minimum defined in this Agreement such as but not limited to, invoice requirements, ordering requirements, specialized delivery, etc. Any Supplemental Agreement or contract developed as a result of this Agreement is exclusively between the TIPS Member entity customer and the Vendor. TIPS, its agents,TIPS Members and employees not a party to the Supplemental Agreement with the TIPS Member customer, shall not be made party to any claim for breach of such agreement unless named and agreed by the Party in question in writing in the agreement. If a Vendor submitting a Proposal requires TIPS and/or TIPS Member to sign an additional agreement,those agreements shall comply with the award made by TIPS to the Vendor. Supplemental Vendor's Agreement documents may not become part of TIPS's Agreement with vendor unless and until an authorized representative of TIPS reviews and approves it. TIPS review and approval may be at any time during the life of this Vendor Agreement.TIPS permits TIPS Members to negotiate additional terms and conditions with the Vendor for the provision of goods or services under the Vendor's TIPS Agreement so long as they do not materially conflict with this Agreement. Survival Clause All applicable sales, leases, Supplemental Agreements, contracts, software license agreements,warranties or service agreements that were entered into between Vendor and TIPS or the TIPS Member Customer under the terms and conditions of this Agreement shall survive the expiration or termination of this Agreement.All Orders, Purchase Orders issued or contracts executed by TIPS or a TIPS Member and accepted by the Vendor prior to the expiration or termination of this agreement, shall survive expiration or termination of the Agreement, subject to previously agreed terms and conditions agreed by the parties or as otherwise specified herein relating to termination of this agreement. Legal obligations It is the responding Vendor's responsibility to be aware of and comply with all local, state and federal laws governing the sale of products/services identified in the applicable Solicitation that resulted in this Vendor Agreement and any awarded Agreement thereof.Applicable laws and regulations must be followed even if not specifically identified herein. Audit rights Due to transparency statutes and public accountability requirements of TIPS and TIPS Members', the awarded Vendor shall, at their sole expense, maintain appropriate due diligence of all purchases made by TIPS Member that utilizes this Agreement.TIPS and Region 8 ESC each reserve the right to audit the accounting of TIPS related purchases for a period of three (3) years from the time such purchases are made.This audit right shall survive termination of this Agreement for a period of one (1)year from the effective date of termination. In order to ensure and confirm compliance with this agreement,TIPS shall have authority to conduct audits of Awarded Vendor's pricing or TIPS transaction documentation with TIPS Members with 30 days' notice unless the audit is ordered by a Court Order or by a Government Agency with authority to do so without notice. Notwithstanding the foregoing, in the event that TIPS is made aware of any pricing being offered to eligible entities that is materially inconsistent with the pricing under this agreement,TIPS shall have the ability to conduct the audit internally or may engage a third- party auditing firm to investigate any possible non- compliant conduct or may terminate the Agreement according to the terms of this Agreement. In the event of an audit,the requested materials shall be reasonably provided in the time,format and at the location acceptable to Region 8 ESC or TIPS. TIPS agrees not to perform a random audit the TIPS transaction documentation more than once per calendar year, but reserves the right to audit for just cause or as required by any governmental agency or court with regulatory authority over TIPS or the TIPS Member. Force Majeure If by reason of Force Majeure,either party hereto shall be rendered unable wholly or in part to carry out its obligations under this Agreement then such party shall give notice and full particulars of Force Majeure in writing to the other party within a reasonable time after occurrence of the event or cause relied upon, and the Negotiated-Non-JOC Vendor Agreement Ver.07302019.rp Page 7 obligation of the party giving such notice, so far as it is affected by such Force Majeure,shall be suspended during the continuance of the inability then claimed, except as hereinafter provided, but for no longer period, and such party shall endeavor to remove or overcome such inability with all reasonable dispatch. Choice of Law The Agreement between the Vendor and TIPS/ESC Region 8 and any addenda or other additions resulting from this procurement process, however described, shall be governed by, construed and enforced in accordance with the laws of the State of Texas, regardless of any conflict of laws principles. Venue,Jurisdiction and Service of Process Any Proceeding arising out of or relating to this procurement process or any contract issued by TIPS resulting from or any contemplated transaction shall be brought in a court of competent jurisdiction in Camp County, Texas and each of the parties irrevocably submits to the exclusive jurisdiction of said court in any such proceeding, waives any objection it may now or hereafter have to venue or to convenience of forum, agrees that all claims in respect of the Proceeding shall be heard and determined only in any such court, and agrees not to bring any proceeding arising out of or relating to this procurement process or any contract resulting from or any contemplated transaction in any other court.The parties agree that either or both of them may file a copy of this paragraph with any court as written evidence of the knowing, voluntary and freely bargained for agreement between the parties irrevocably to waive any objections to venue or to convenience of forum. Process in any Proceeding referred to in the first sentence of this Section may be served on any party anywhere in the world. Venue for any dispute resolution process, other than litigation, between TIPS and the Vendor shall be located in Camp or Titus County,Texas. Project Delivery Order Procedures The TIPS Member having approved and signed an interlocal agreement, or other TIPS Membership document, may make a request of the awarded vendor under this Agreement when the TIPS Member desires goods or services awarded to the Vendor. Notification may occur via phone,the web, courier, email,fax, or in person. Upon notification of a pending request,the awarded vendor shall acknowledge the TIPS Member's request as soon as possible, but must make contact with the TIPS Member within two working days. Status of TIPS Members as Related to This Agreement TIPS Members stand in the place of TIPS as related to this agreement and have the same access to the proposal information and all related documents. TIPS Members have all the same rights under the awarded Agreement as TIPS. Vendor's Resellers as Related to This Agreement Vendor's Named Resellers under this Agreement shall comply with all terms and conditions of this agreement and all addenda or incorporated documents.All actions related to sales by Authorized Vendor's Resellers under this Agreement are the responsibility of the Awarded Vendor. If Resellers fail to report sales to TIPS under your Agreement,the awarded Vendor is responsible for their contractual failures and shall be billed for the fees. The awarded vendor may then recover the fees from their named reseller. Support Requirements If there is a dispute between the awarded vendor and TIPS Member,TIPS or its representatives will assist in conflict resolution or third party if requested by either party.TIPS, or its representatives, reserves the right to inspect any project and audit the awarded Vendor's TIPS project files, documentation and Negotiated-Non-JOC Vendor Agreement Ver.07302019.rp Page 8 correspondence related to the requesting TIPS Member's order. If there are confidentiality requirements by either party,TIPS shall comply to the extent permitted by law. Incorporation of Solicitation The TIPS Solicitation which resulted in this Vendor Agreement, whether a Request for Proposals,the Request for Competitive Sealed Proposals or Request for Qualifications solicitation, or other,the Vendor's response to same and all associated documents and forms made part of the solicitation process, including any addenda, are hereby incorporated by reference into this Agreement as if copied verbatim. SECTION HEADERS OR TITLES THE SECTON HEADERS OR TITLES WITHIN THIS DOCUMENT ARE MERELY GUIDES FOR CONVENIENCE AND ARE NOT FOR CLASSIFICATION OR LIMITING OF THE RESPONSIBILITES OF THE PARTIES TO THIS DOCUMENT. STATUTORY REQUIREMENTS Texas governmental entities are prohibited from doing business with companies that fail to certify to this condition as required by Texas Government Code Sec. 2270. By executing this agreement,you certify that you are authorized to bind the undersigned Vendor and that your company (1) does not boycott Israel; and (2) will not boycott Israel during the term of the Agreement. You certify that your company is not listed on and does not and will not do business with companies that are on the Texas Comptroller of Public Accounts list of Designated Foreign Terrorists Organizations per Texas Gov't Code 2270.0153 found at hittp.s//com ptirglll. ..1...: a.s..gpv/ .urchasing/ .p,cs/ffgir .g... terirprist p.jff You certify that if the certified statements above become untrue at any time during the life of this Agreement that the Vendor will notify TIPS within three (3) business day of the change by a letter on Vendor's letterhead from and signed by an authorized representative of the Vendor stating the non-compliance decision and the TIPS Agreement number and description at: Attention: General Counsel ESC Region 8/The Interlocal Purchasing System (TIPS) 4845 Highway 271 North Pittsburg,TX,75686 And by an email sent to biids@tips--u.sa.comi Insurance Requirements The undersigned Vendor agrees to maintain the below minimum insurance requirements for TIPS Contract Holders. General Liability $1,000,000 each Occurrence/Aggregate Automobile Liability $300,000 Includes owned, hired & non-owned Workers'Compensation Statutory limits for the jurisdiction in which the Vendor performs under this Agreement. Umbrella Liability $1,000,000 When the contractor or its subcontractors are liable for any damages or claims, the contractors' policy,when the Vendor is responsible for the claim, must be primary over any other valid and collectible insurance carried by the District.Any immunity available to TIPS or TIPS Members shall not be used as a defense by the contractor's Negotiated-Non-JOC Vendor Agreement Ver.07302019.rp Page 9 insurance policy. The coverages and limits are to be considered minimum requirements and in no way limit the liability of the Contractor(s). Insurance shall be written by a carrier with an A-;VII or better rating in accordance with current A.M. Best Key Rating Guide. Only deductibles applicable to property damage are acceptable, unless proof of retention funds to cover said deductibles is provided. "Claims made" policies will not be accepted. Vendor's required minimum coverage shall not be suspended,voided, cancelled, non-renewed or reduced in coverage or in limits unless replaced by a policy that provides the minimum required coverage except after thirty(30) days prior written notice by certified mail, return receipt requested has been given to TIPS or the TIPS Member if a project or pending delivery of an order is ongoing. Upon request, certified copies of all insurance policies shall be furnished to the TIPS or the TIPS Member. Special Terms and Conditions • Orders: All vendor orders received from TIPS Members must be emailed to TIPS at tipspo@tips- usa.com. Should a TIPS Member send an order directly to the Vendor, it is the Vendor's responsibility to forward a copy of the order to TIPS at the email above within 3 business days and confirm its receipt with TIPS. • Vendor Encouraging Members to bypass TIPS agreement: Encouraging TIPS Members to purchase directly from the Vendor or through another agreement, when the Member has requested using the TIPS cooperative Agreement or price, and thereby bypassing the TIPS Agreement is a violation of the terms and conditions of this Agreement and will result in removal of the Vendor from the TIPS Program. • Order Confirmation:All TIPS Member Agreement orders are approved daily by TIPS and sent to vendor. The Vendor should confirm receipt of orders to the TIPS Member (customer)within 3 business days. • Vendor custom website for TIPS: If Vendor is hosting a custom TIPS website, updated pricing when effective.TIPS shall be notified when prices change in accordance with the award. • Back Ordered Products: If product is not expected to ship within the time provided to the TIPS member by the Vendor,customer is to be notified within 3 business days and appropriate action taken based on customer request. The TIPS Vendor Agreement Signature Page is inserted here. Negotiated-Non-JOC Vendor Agreement Ver.07302019.rp Page 10 TIPS Vendor Agreement Signature Form 2001 hnn )logy odua, m(11 Sy vit Company Name DataVox, Inc 6650 W Sam Houston Parkway S Address Houston State Zip TX 77072 City Phone -713-881 -7107 Fax 713-881-7207 Email of Authorized Representative neil@datavoknet Name of Authorized Representative Neil Ferguson Title SR VP Marketing Signature of Authorized Representative 4/20/20 Date TIPS Authorized Representative Name Meredith Barton Title Chief Operating Officer TIPS Authorized Representative Signatur,, Approved by ESC Region 8 Date 5/5/2020 Page 10 of 10 $XGLR 9LVXDO 3URSRVDO 3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG  /LEHUW\ 'ULYH 3HDUODQG 7;  5HYLVLRQ /DVW 0RGLILHG  for  : 6DP +RXVWRQ 3NZ\ 6 _ +RXVWRQ 7;  _   1RUWK 2·&RQQRU %OYG WK )ORRU _ ,UYLQJ 7;  _  TIPS Contract Number: 200105 Note: This proposal is valid until 4/17/2022 '9;$ -HII 'L[RQ 6\VWHP 'HVLJQ $OOHQ $OOHQ &76 $FFRXQW 0DQDJHU DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 'DWD9R[ &RUSRUDWH 3URILOH Advanced Technology Solution Partner Since 1988 Since 1988, thousands of businesses have counted on DataVox to be their trusted advanced technology partner. With DataVox, your organization can enjoy the convenience of working with a single company to design, implement and maintain all aspects of their technology needs. From audio visual, to data center, cloud, network technology, network cabling, phone systems and physical security solutions. Our award-winning customer service team is here to assist your organization 24 hours a day, 7 days a week. 'DWD9R[ 6XPPDU\ 3URGXFWV DQG 6HUYLFHV $XGLR 9LVXDO &LVFR 6\VWHPV 'DWD &HQWHU 7HFKQRORJLHV ,7 6XSSRUW 0DQDJHG 6HUYLFHV 1HWZRUN &DEOLQJ 1HWZRUN 7HFKQRORJ\ 3KRQH 6\VWHPV 3K\VLFDO 6HFXULW\ &ORXG 6ROXWLRQV &\EHU 6HFXULW\ 0RELOLW\6PDUW %XLOGLQJ This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 6&23( 2) :25. 'HVFULSWLRQ RI 6HUYLFHV 7KLV VHFWLRQ GHVFULEHV WKH VWDQGDUG $XGLR 9LVXDO VHUYLFHV WKDW 'DWD9R[ ZLOO SURYLGH WKH &XVWRPHU 7KH VHUYLFHV DUH GHVFULEHG E\ W\SLFDO ORFDWLRQ RU URRP 352-(&7 63(&,),& $668037,216 $1' &216,'(5$7,216 ·'DWD9R[ DVVXPHV DOO H[LVWLQJ DQG LQVWDOOHG RU RZQHU IXUQLVKHG HTXLSPHQW 2)( WR EH IXOO\ IXQFWLRQDO DQG LQ JRRG ZRUNLQJ RUGHU SULRU WR RQVLWH VHUYLFHV $OO 2)( HTXLSPHQW LV UHTXLUHG WR EH ORFDWHG LQVLGH SURSRVHG LQVWDOODWLRQ URRP SULRU WR RQVLWH VHUYLFHV 6KRXOG DGGLWLRQDO RU UHSODFHPHQW HTXLSPHQW EH UHTXLUHG WR FRPSOHWH SURSRVHG VFRSH RI ZRUN DGGLWLRQDO FRVWV PD\ EH TXRWHG ·&XVWRPHU PXVW SURYLGH SO\ZRRG EDFNLQJ DW DOO SURSRVHG µ RU ODUJHU IODW SDQHO GLVSOD\ ORFDWLRQV ·&XVWRPHU PXVW SURYLGH  DPS FLUFXLW ZLWK GXSOH[ RXWOHW DW HDFK SURSRVHG GLVSOD\ ORFDWLRQ ·'DWD9R[ ZLOO FRRUGLQDWH ZLWK WKH FXVWRPHU·V ,7 7HDP RQ %DUFR &OLFN6KDUH QHWZRUN FRQILJXUDWLRQ ·'DWD9R[ ZLOO FRRUGLQDWH ZLWK WKH FXVWRPHU·V ,7 7HDP RQ $9 QHWZRUN VZLWFK FRQILJXUDWLRQ ·&XVWRPHU LV UHVSRQVLEOH IRU &LVFR FRGHF UHJLVWUDWLRQFRQILJXUDWLRQ ·'DWD9R[ KDV LQFOXGHG D &OLFN6KDUH WUDGHLQ SURPRWLRQ IRU UHWXUQLQJ WKH H[LVWLQJ &OLFN6KDUH &6( V\VWHP EDFN WR WKH PDQXIDFWXUHU 7KH %DUFR &OLFN6KDUH V\VWHP FRPSRQHQWV ZLOO EH GHFRPPLVVLRQHG E\ 'DWD9R[ ZKR ZLOO UHWXUQ WKH XQLW WR WKH PDQXIDFWXUHU 5RRP  7KLV LV D GLYLGHFRPELQH URRP ZLWK 5RRP  7KH $9 VROXWLRQ FRQVLVWV RI UHPRYLQJ WKH H[LVWLQJ SURMHFWRU DQG VFUHHQ DQG DGGLQJ D QHZ µ GLVSOD\ UHXVLQJ WKH H[LVWLQJ µ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·'HFRPPLVVLRQLQJ ·'DWD9R[ ZLOO SURYLGH ODERU WR UHPRYH WKH H[LVWLQJ SURMHFWRU SURMHFWRU PRXQW SURMHFWRU VFUHHQ DQG '0 WUDQVPLWWHU DW WKH SRGLXP ·'LVSOD\ ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  µ 9LHZVRQLF &'( 6HULHV /(' 8+' FRPPHUFLDO JUDGH GLVSOD\ RQ WKH IURQW ZDOO PRXQWHG RQ D &KLHI IL[HG ZDOO PRXQW ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG µ GLVSOD\ DQG DUWLFXODWLQJ ZDOO PRXQWHG RQ WKH VLGH ZDOO ·$XGLR ·'DWD9R[ ZLOO XWLOL]H DQG LQVWDOO  RZQHU IXUQLVKHG 6KXUH [ FHLOLQJ PLFURSKRQH DUUD\ LQ WKH FHQWHU RI WKH URRP IRU YRLFH SLFNXS GXULQJ YLGHR DQG DXGLR FDOOV ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG LQFHLOLQJ VSHDNHUV IRU DXGLR UHLQIRUFHPHQW ZLUHG LQ D VLQJOH 9 ]RQH WDSSHG DW  ZDWWV ·9LGHR &RQIHUHQFLQJ ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  &LVFR 5RRP .LW 3OXV FRGHF PRXQWHG LQ WKH $9 UDFN FRQQHFWHG WR WKH &UHVWURQ [ YLGHR VZLWFKHU YLD +'0, 7ZR RXWSXWV DQG RQH LQSXW ZLOO EH URXWHG WR DQG IURP WKH &UHVWURQ [ YLGHR VZLWFKHU ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  &LVFR :HEH[ . 37= FDPHUD ZDOO PRXQWHG DW WKH IURQW RI WKH URRP FRQQHFWHG LQWR D 6&7 5& FDPHUD H[WHQVLRQ V\VWHP FRQQHFWHG WR WKH &UHVWURQ [ YLGHR VZLWFKHU ·9LGHR 6RXUFHV ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  %DUFR &OLFN6KDUH & ZLUHOHVV SUHVHQWDWLRQ V\VWHP LQ WKH SRGLXP FRQQHFWHG LQWR D '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG &UHVWURQ +'0, WUDQVPLWWHU $ WUD\ DFFHVVRU\ KDV EHHQ LQFOXGHG ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG PLQL3& LQ WKH SRGLXP FRQQHFWHG LQWR D &UHVWURQ +'0, WUDQVPLWWHU ·7UDQVPLWWHUV DQG 5HFHLYHUV ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  &UHVWURQ '0 /LWH +'0, WUDQVPLWWHU DW WKH SRGLXP RQH IRU WKH &OLFN6KDUH DQG RQH IRU WKH PLQL 3& ZKLFK ZLOO FRQQHFW WR D '0 /LWH UHFHLYHU LQ WKH $9 UDFN FRQQHFWHG LQWR WKH &UHVWURQ [ +'0, VZLWFKHU 'DWD9R[ ZLOO XWLOL]H DQ H[LVWLQJ VKLHOGHG &DWH FDEOH FXUUHQWO\ LQ SODFH IRU RQH RI WKH WUDQVPLWWHUV DQG UXQ D QHZ VKLHOGHG FDEOH IRU WKH VHFRQG WUDQVPLWWHU ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG '0 UHFHLYHUVVFDOHUV IRU +'0, DQG FRQWURO DW WKH GLVSOD\V IURP WKH &UHVWURQ [ YLGHR VZLWFKHU 'DWD9R[ KDV LQFOXGHG ODERU WR UHORFDWH WKH '0 UHFHLYHU WKDW ZDV DERYH WKH SURMHFWRU WR EHKLQG WKH µ GLVSOD\ 'DWD9R[ ZLOO XWLOL]H WKH H[LVWLQJ VKLHOGHG &DWH FDEOHV FXUUHQWO\ LQ SODFH ·&RQWURO ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  &LVFR 5RRP 1DYLJDWRU FRQWURO SDQHO DW WKH SRGLXP IRU YLGHR FRQIHUHQFLQJ FRQWUROV :KHQ WKH URRPV DUH FRPELQHG WKH 5RRP 1DYLJDWRU LQ 5RRP  ZLOO EH WKH PDLQ 9& V\VWHP DQG ZLOO EH DEOH WR URXWH DOO YLGHR LQSXW VRXUFHV DQG VHOHFW EHWZHHQ WKH FDPHUD LQ HLWKHU URRP 5RRP  7KLV LV D GLYLGHFRPELQH URRP ZLWK 5RRP  7KH $9 VROXWLRQ FRQVLVWV RI UHPRYLQJ WKH H[LVWLQJ SURMHFWRU DQG VFUHHQ DQG DGGLQJ D QHZ µ GLVSOD\ UHXVLQJ WKH H[LVWLQJ µ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·'HFRPPLVVLRQLQJ ·'DWD9R[ ZLOO SURYLGH ODERU WR UHPRYH WKH H[LVWLQJ SURMHFWRU SURMHFWRU PRXQW SURMHFWRU VFUHHQ DQG '0 WUDQVPLWWHU DW WKH SRGLXP ·'LVSOD\ ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  µ 9LHZVRQLF &'( 6HULHV /(' 8+' FRPPHUFLDO JUDGH GLVSOD\ RQ WKH IURQW ZDOO PRXQWHG RQ D &KLHI IL[HG ZDOO PRXQW ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG µ GLVSOD\ DQG DUWLFXODWLQJ ZDOO PRXQWHG RQ WKH VLGH ZDOO ·$XGLR ·'DWD9R[ ZLOO XWLOL]H DQG LQVWDOO  RZQHU IXUQLVKHG 6KXUH [ FHLOLQJ PLFURSKRQH DUUD\ LQ WKH FHQWHU RI WKH URRP IRU YRLFH SLFNXS GXULQJ YLGHR DQG DXGLR FDOOV ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG LQFHLOLQJ VSHDNHUV IRU DXGLR UHLQIRUFHPHQW ZLUHG LQ D VLQJOH 9 ]RQH WDSSHG DW  ZDWWV ·9LGHR &RQIHUHQFLQJ ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  &LVFR 5RRP .LW 3OXV FRGHF PRXQWHG LQ WKH $9 UDFN FRQQHFWHG WR WKH &UHVWURQ [ YLGHR VZLWFKHU YLD +'0, 2QO\ RQH RXWSXW DQG RQH LQSXW ZLOO EH URXWHG WR DQG IURP WKH &UHVWURQ [ YLGHR VZLWFKHU ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  &LVFR :HEH[ . 37= FDPHUD ZDOO PRXQWHG DW WKH IURQW RI WKH URRP FRQQHFWHG LQWR D 6&7 5& FDPHUD H[WHQVLRQ V\VWHP FRQQHFWHG WR WKH &UHVWURQ [ YLGHR VZLWFKHU ·9LGHR 6RXUFHV ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  %DUFR &OLFN6KDUH & ZLUHOHVV SUHVHQWDWLRQ V\VWHP LQ WKH SRGLXP FRQQHFWHG LQWR D &UHVWURQ +'0, WUDQVPLWWHU $ WUD\ DFFHVVRU\ KDV EHHQ LQFOXGHG ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG PLQL3& LQ WKH SRGLXP FRQQHFWHG LQWR D &UHVWURQ +'0, WUDQVPLWWHU ·7UDQVPLWWHUV DQG 5HFHLYHUV ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  &UHVWURQ '0 /LWH +'0, WUDQVPLWWHU DW WKH SRGLXP RQH IRU WKH &OLFN6KDUH DQG RQH IRU WKH PLQL 3& ZKLFK ZLOO FRQQHFW WR D '0 /LWH UHFHLYHU LQ WKH $9 UDFN FRQQHFWHG LQWR WKH &UHVWURQ [ +'0, VZLWFKHU 'DWD9R[ ZLOO XWLOL]H DQ H[LVWLQJ VKLHOGHG &DWH FDEOH FXUUHQWO\ LQ SODFH IRU RQH RI WKH WUDQVPLWWHUV DQG UXQ D QHZ VKLHOGHG FDEOH IRU WKH VHFRQG WUDQVPLWWHU This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG '0 UHFHLYHUVVFDOHUV IRU +'0, DQG FRQWURO DW WKH GLVSOD\V IURP WKH &UHVWURQ [ YLGHR VZLWFKHU 'DWD9R[ KDV LQFOXGHG ODERU WR UHORFDWH WKH '0 UHFHLYHU WKDW ZDV DERYH WKH SURMHFWRU WR EHKLQG WKH µ GLVSOD\ 'DWD9R[ ZLOO XWLOL]H WKH H[LVWLQJ VKLHOGHG &DWH FDEOHV FXUUHQWO\ LQ SODFH ·&RQWURO ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  &LVFR 5RRP 1DYLJDWRU FRQWURO SDQHO DW WKH SRGLXP IRU YLGHR FRQIHUHQFLQJ FRQWUROV :KHQ WKH URRPV DUH FRPELQHG WKH 5RRP 1DYLJDWRU LQ 5RRP  ZLOO EH WKH PDLQ 9& V\VWHP DQG ZLOO EH DEOH WR URXWH DOO YLGHR LQSXW VRXUFHV DQG VHOHFW EHWZHHQ WKH FDPHUD LQ HLWKHU URRP ,') 7KLV LV WKH VKDUHG $9 UDFN IRU 5RRPV   DQG ZLOO EH ORFDWHG LQ D QHDUE\ VWRUDJH FORVHW ·'HFRPPLVVLRQLQJ ·'DWD9R[ ZLOO SURYLGH ODERU WR UHPRYH  &OLFN6KDUH  /LEHUW\ +'0, H[WHQGHU  &UHVWURQ '0 LQSXW FDUGV  &UHVWURQ 9*$ LQSXW FDUGV  &UHVWURQ '0 RXWSXW FDUG  5'/ DXGLR FRPELQHU  6\PHWUL[ '63  '9' SOD\HU  &LVFR SRUW QHWZRUN VZLWFK DQG  6KXUH ZLUHOHVV PLFV ·$XGLR ·'DWD9R[ ZLOO XWLOL]H DQG LQVWDOO  RZQHU IXUQLVKHG %LDPS 7HVLUD )257( DXGLR SURFHVVRU ZLWK  $(& PLFURSKRQH LQSXWV  OLQH RXWSXWV 9R,3DQDORJ FRQIHUHQFLQJ DQG 'DQWH FDSDELOLWLHV 7KLV '63 ZLOO SURYLGH DXGLR SURFHVVLQJ IRU ERWK URRPV 9R,3 FRQIHUHQFLQJ ZLOO QRW EH FRQILJXUHG DW WKH WLPH ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG &URZQ FKDQQHO : SHU FKDQQHO PL[HUDPS WR SRZHU WKH VSHDNHUV ·9LGHR 6ZLWFKLQJ ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG &UHVWURQ [ YLGHR VZLWFKHU ZLWK  2)( +'0, LQSXW FDUGV  QHZ +'0, LQSXW FDUGV  2)( '0 GXDO RXWSXW FDUGV  2)( +'0, GXDO RXWSXW FDUG DQG  QHZ +'0, GXDO RXWSXW FDUG ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  &UHVWURQ [ +'0, VZLWFKHU ZKLFK ZLOO SURYLGH VZLWFKLQJ EHWZHHQ WKH PLQL 3& DQG &OLFN6KDUH LQSXWV WR WKH FRGHFV ·&RQWURO ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG &UHVWURQ  6HULHV FRQWURO V\VWHP IRU FRQWURO LQ ERWK URRPV ·'DWD9R[ ZLOO XWLOL]H  RZQHU IXUQLVKHG DQG LQVWDOOHG &LVFR &DWDO\VW  6HULHV QHWZRUN VZLWFK ·'DWD9R[ ZLOO SURYLGH DQG LQVWDOO  &UHVWURQ SDUWLWLRQ VHQVRU LQ WKH FHLOLQJ QH[W WR WKH SDUWLWLRQ ZKLFK ZLOO DXWRPDWLFDOO\ GHWHFW WKH URRP FRQILJXUDWLRQ :KHQ WKH URRPV DUH GLYLGHG RQO\ WKH URRPV LQSXWV ZLOO EH URXWHG WR WKDW URRP·V FRGHF :KHQ WKH URRPV DUH FRPELQHG DOO YLGHR LQSXWV DQG FDPHUD LQSXWV ZLOO EH URXWDEOH WR WKH FRGHF LQ 5RRP  ·(TXLSPHQW 5DFN ·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·$OO FRQGXLWV VXFK DV KLJK YROWDJH ZLULQJ SDQHOV EUHDNHUV UHOD\V ER[HV DQG UHFHSWDFOHV ·$Q\ UHODWHG HOHFWULFDO ZRUN LQFOXGLQJ EXW QRW OLPLWHG WR 9$& FRQGXLW FRUH GULOOLQJ UDFHZD\ DQG ER[HV ·&RQFUHWH VDZ FXWWLQJ DQG FRUH GULOOLQJ ·)LUHZDOO FHLOLQJ URRI DQG IORRU SHQHWUDWLRQ SDWFKLQJ UHPRYDO RU ILUH VWRSSLQJ ·$Q\ DXGLR YLVXDO FRQVXOWLQJ VHUYLFHV WR FRQILJXUH H[LVWLQJ DXGLR YLVXDO GHYLFHV RXWVLGH WKH DXGLR YLVXDO GHYLFHV SURYLGHG ZLWKLQ WKLV 62: This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG DQG WKH $XGLR 9LVXDO 3URSRVDO ·1HFHVVDU\ VKHHW URFN UHSODFHPHQW DQG UHSDLU ·1HFHVVDU\ FHLOLQJ WLOH RU 7EDU PRGLILFDWLRQV UHSODFHPHQW DQG UHSDLU ·$Q\ DQG DOO PLOOZRUN IRU H[DPSOH PROGLQJ DQG WULP  $OO PLOOZRUN RU PRGLILFDWLRQV WR SURMHFW PLOOZRUN WR DFFRPPRGDWH HTXLSPHQW ·3HUPLWV XQOHVV VSHFLILFDOO\ SURYLGHG IRU LQ WKLV 62: ·+9$& DQG SOXPELQJ UHORFDWLRQ ·5RXJKLQ EUDFLQJ IUDPLQJ RU ILQLVK WULP FDUSHQWU\ IRU LQVWDOODWLRQ ·&XWWLQJ VWUXFWXUDO ZHOGLQJ RU UHLQIRUFHPHQW RI VWUXFWXUDO VWHHO PHPEHUV UHTXLUHG IRU VXSSRUW RI DVVHPEOLHV LI UHTXLUHG ·$Q\ DSSOLFDEOH WD[HV SHUPLWV RU ERQGV UHODWHG WR WKH SURMHFW ·8QOHVV VSHFLILHG LQ WKLV 62: WKH ZDUUDQW\ SURYLVLRQV LQ WKLV FRQWUDFW GR QRW FRYHU RZQHU IXUQLVKHG HTXLSPHQW $GGLWLRQDOO\ RZQHU IXUQLVKHG HTXLSPHQW ZLOO QRW EH FRQWUROOHG XQOHVV VSHFLILFDOO\ VWDWHG LQ WKLV 62: \sowi1\ Initial Acknowledged and Accepted This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 %$6(/,1( 5(63216,%,/,7,(6 'DWD9R[ 5HVSRQVLELOLWLHV 7KLV VHFWLRQ OLVWV 'DWD9R[ V UHVSRQVLELOLWLHV IRU WKLV $XGLR 9LVXDO SURSRVDO ·%XLOGLQJ &RGHV,QVWDOO DOO HTXLSPHQW DFFRUGLQJ WR PDQXIDFWXUHUV· VSHFLILFDWLRQV QDWLRQDO DQG ORFDO EXLOGLQJ FRGHV DQG UHJXODWLRQV DQG ZLOO EH LQ FRQIRUPLW\ ZLWK JRRG HQJLQHHULQJ SUDFWLFHV DV RXWOLQHG E\ WKH LQWHUQDWLRQDO &RPPXQLFDWLRQV ,QGXVWULHV $VVRFLDWLRQ ,&,$ DQG EHVW SUDFWLFHV DV RXWOLQHG E\ $9,;$ ·$'$ $OO HTXLSPHQW ZLOO EH LQVWDOOHG ZLWK SURYLVLRQV IRU WKH VDIHW\ RI WKH RSHUDWRU LQ DFFRUGDQFH ZLWK WKH $PHULFDQV ZLWK 'LVDELOLW\ $FW $'$ JXLGHOLQHV ·'UHVV &RGH $OO 'DWD9R[ VWDII ZLOO GUHVV LQ D SURIHVVLRQDO PDQQHU GLVSOD\LQJ WKH 'DWD9R[ ORJR $OO 'DWD9R[ VWDII ZLOO ZHDU UHTXLUHG 3HUVRQDO 3URWHFWLRQ (TXLSPHQW 33(  7KH\ ZLOO FRQGXFW WKHPVHOYHV LQ D SURIHVVLRQDO FRXUWHRXV DQG UHVSHFWIXO PDQQHU WR DOO RWKHUV SUHVHQW ·:RUN (QYLURQPHQW 'DWD9R[ ZLOO PDLQWDLQ D FOHDQ ZRUNLQJ HQYLURQPHQW VWRULQJ WRROV DQG HTXLSPHQW ZKHQ QRW LQ XVH DQG GLVFDUGLQJ UHIXVH DV RIWHQ DV UHDVRQDEO\ SRVVLEOH:KLOH 'DWD9R[ FDQQRW WDNH UHVSRQVLELOLW\ IRU IXUQLWXUH RU &XVWRPHU IXUQLVKHG HTXLSPHQW LQ WKH ZRUNVSDFH 'DWD9R[ ZLOO WDNH UHDVRQDEOH SUHFDXWLRQV WR SURWHFW DOO &XVWRPHU IXUQLVKHG HTXLSPHQW IORRUV ZDOOV FHLOLQJ WLOHV ZLQGRZV DQG ZLQGRZ FRYHULQJV DQG IXUQLWXUH DQG RWKHU VXUIDFHV IURP GDPDJH VWDLQLQJ RU XQUHDVRQDEOH EUHDNDJH ZKLOH RQ VLWH ·(OHFWULFDO DQG 5DGLR ,QWHUIHUHQFH 'DWD9R[ ZLOO QRWLI\ WKH &XVWRPHU RI DQ\ KXP GLVWRUWLRQ DQG 5) ,QWHUIHUHQFH FDXVHG E\ WKH ORFDO 5) HQYLURQPHQW EXLOGLQJ VWUXFWXUH HOHFWULFDO V\VWHPV WHOHFRPPXQLFDWLRQV V\VWHPV ZLUHOHVV 5) V\VWHPV ZKLFK DUH EH\RQG WKH FRQWURO RI 'DWD9R[ DQG ZLOO DGYLVH WKH &XVWRPHU RI SRVVLEOH UHPHGLHV ·6XSHUYLVLRQ'DWD9R[ ZLOO DSSRLQW D 3URMHFW 0DQDJHU 30 DQGRU /HDG 7HFKQLFLDQ /7 WR RYHUVHH WKH LQVWDOODWLRQ 'XULQJ V\VWHP LPSOHPHQWDWLRQ SOHDVH GLUHFW DOO FRPPXQLFDWLRQV WKURXJK WKLV GHVLJQDWHG FRQWDFW 30 RU /7 ZLOO FRRUGLQDWH ZLWK RWKHU WUDGHV WR IDFLOLWDWH DQG H[SHGLWH SURMHFW SURJUHVV 'DWD9R[ ZLOO LQIRUP WKH &XVWRPHU RI DQ\ LQWHUIHUHQFH RU SRWHQWLDO GHOD\V ZKLFK FRXOG LPSHGH LPSOHPHQWDWLRQ RI WKH $9 V\VWHP WKHUHE\ KHOSLQJ WR DYRLG DQ\ DGGLWLRQDO FKDUJHV ·&KDQJH 2UGHUV'DWD9R[ ZLOO SURYLGH ZULWWHQ GRFXPHQWDWLRQ RI DQ\ &KDQJH 2UGHUV &2 IRU ZRUN UHTXHVWHG E\ WKH &XVWRPHU ZKLFK GHYLDWHV IURP WKH RULJLQDO DSSURYHG 3URSRVDO DQG 6FRSH RI :RUNV &2·V ZLOO EH ELOOHG DW RXU SXEOLVKHG ODERU UDWHV SOXV PDWHULDOV VKLSSLQJ KDQGOLQJ UHVWRFNLQJ DQG RWKHU FKDUJHV LPSRVHG E\ VXSSOLHUV ·&RRUGLQDWLRQ 0HHWLQJV 'DWD9R[ UHFRPPHQGV ZHHNO\ FRRUGLQDWLRQ PHHWLQJV EHWZHHQ WKH &XVWRPHU 'DWD9R[ DQG DOO RWKHU WUDGHV LQ ZKLFK ZH ZLOO UHSRUW WR WKH &XVWRPHU WKH VWDWXV RI WKH SURMHFW $Q\ LGHQWLILHG IRUHVHHDEOH UHVWULFWLRQV RU LQVXUPRXQWDEOH LVVXHV RXWVLGH RXU FRQWURO WKDW FRXOG LPSDFW WKH RYHUDOO SURMHFW VFKHGXOH ZLOO EH UHYLHZHG ZLWK WKH &XVWRPHU &XVWRPHU 5HVSRQVLELOLWLHV 7KLV VHFWLRQ OLVWV WKH &XVWRPHU UHVSRQVLELOLWLHV IRU WKLV $XGLR 9LVXDO SURSRVDO ·6DIH :RUN (QYLURQPHQW3URYLGH 'DWD9R[ VWDII FRQWUDFWRUV DQG RWKHUV ZRUNLQJ RQ VLWH D VDIH ZRUNLQJ HQYLURQPHQW 'DWD9R[ UHVHUYHV WKH ULJKW WR UHIXVH WR ZRUN RU LQVWDOO DQ\ HTXLSPHQW LQ DQ DUHD ZKHUH DW WKH VROH GLVFUHWLRQ RI 'DWD9R[ WKH VDIHW\ RI WKRVH LQYROYHG LV RI FRQFHUQ. ·$FFHVV WR ZRUNVLWHSURYLGH DFFHVV WR WKH ZRUNVLWH DQG DOO ZRUN ZLOO W\SLFDOO\ WDNH SODFH EHWZHHQ WKH KRXUV RI  DQG  0RQGD\ WKURXJK )ULGD\ H[FHSW RQ SXEOLF KROLGD\V XQOHVV VSHFLILHG RWKHUZLVH LQ WKH 'DWD9R[ 3URSRVDO :RUN FRPSOHWHG DW DQ\ RWKHU WLPH ZLOO EH ELOOHG DW 27 UDWHV SXEOLVKHG LQ &KDQJH 2UGHU /DERU 5DWHV )RU WKH VDIHW\ RI DOO FRQFHUQHG LW LV UHTXHVWHG WKDW WKH ZRUN DUHD EH IUHH DQG FOHDU IRU H[DPSOH RI RWKHU WUDGHV FOLHQWV RI WKH &XVWRPHU DQG HPSOR\HHV GXULQJ WKH LQVWDOODWLRQ SHULRG ·,QJUHVV(JUHVV IURP /RDGLQJ 'RFN WR :RUN 6LWHHQVXUH XQREVWUXFWHG DFFHVV WR WKH ORDGLQJXQORDGLQJ GRFN DQG EHWZHHQ WKH GRFN DQG WKH ZRUNVLWH VR WKDW WKH ORDGLQJXQORDGLQJ RI ODUJH REMHFWV VXFK DV UDFNV VFUHHQV DQG ODUJH IODW SDQHOV LV VDIH DQG XQHQFXPEHUHG ·6HFXUH 6WRUDJHSURYLGH D VHFXUH FOLPDWH FRQWUROOHG DUHD RQ VLWH WR VWRUH HTXLSPHQW GXULQJ WKH LQVWDOODWLRQ SHULRG 'HOLYHU\ RI JRRGV \dri1\ Initial Acknowledged and Accepted '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG VXSSOLHV DQG HTXLSPHQW WR WKLV RQVLWH VWRUDJH ORFDWLRQ RU HTXLSPHQW WKDW KDV EHHQ LQVWDOOHG LQ LWV GHVLJQDWHG ORFDWLRQ ZLOO EH FRQVLGHUHG DV ¶'HOLYHUHG· IRU ELOOLQJ SXUSRVHV DQG ZLOO EH LQYRLFHG DFFRUGLQJO\ 5HVSRQVLELOLW\ IRU WKH HTXLSPHQW SDVVHV WR WKH &XVWRPHU LPPHGLDWHO\ XSRQ LQVWDOODWLRQ RU GHOLYHU\ WR WKH RQVLWH VWRUDJH $Q\ ORVV GXH WR YDQGDOLVP WKHIW EXUJODU\ ILUH ZDWHU LQJUHVV RU DQ\ RWKHU PHDQV RXWVLGH WKH GLUHFW FRQWURO RI 'DWD9R[ VKDOO EH UHSODFHG DW WKH &XVWRPHU·V H[SHQVH ·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·(OHFWULFDODOO LQVWDOODWLRQ WHUPLQDWLRQ DQG FRQQHFWLRQ RI DQ\ KLJK YROWDJH VHUYLFHV JUHDWHU WKDQ RU HTXDO WR 9$&  ,W LV VWURQJO\ UHFRPPHQGHG WKDW DOO $9 V\VWHP FRPSRQHQWV VKDOO EH FRQQHFWHG WR 7HFKQLFDO 3RZHU  XVLQJ WKH VDPH SKDVH RI EXLOGLQJ SRZHU WR DOO $9 V\VWHP SRLQWV ·6XEVFULSWLRQ%DVHG 6HUYLFHVDQ\ VHUYLFHV VXFK DV &DEOH 79 6DWHOOLWH ,6'1 +LJK VSHHG LQWHUQHW RU RWKHU QHWZRUN VHUYLFHV WR EH SURYLGHG E\ RWKHUV $Q\ VXFK VHUYLFHV DUH WR EH GHOLYHUHG WR WKH GHVLUHG ORFDWLRQ DQG DSSURSULDWHO\ WHUPLQDWHG DV FRRUGLQDWHG ZLWK 'DWD9R[ ·)ORRU 3HQHWUDWLRQV&RYHULQJVDQ\ IORRU FRULQJ LQVWDOODWLRQ RI IORRU ER[ SRNHWKUX ZLUH SDWK RU RWKHU GHYLVHV ZKLFK UHTXLUH PRGLILFDWLRQ RI WKH IORRU VXUIDFH RU IORRU FRYHULQJ UHTXLUHG IRU WKH FDEOH SDWK $Q\ FDUSHW ZRUN VXFK DV FXWWLQJ UHSDLULQJ RU YXOFDQL]LQJ RU UHERQGLQJ GXH WR WKH XVH RI XQGHUWKHFDUSHW $97UDF RU VLPLODU FDEOLQJ V\VWHP ·:DOO 6WUXFWXUHDQ\ GHPROLWLRQ SDLQWLQJ RU VWUXFWXUDO PRGLILFDWLRQ ZRUN WR EH SURYLGHG E\ WKH &XVWRPHU XQOHVV RWKHUZLVH VSHFLILFDOO\ QRWHG LQ 'DWD9R[ SURSRVDO $OO ZDOOPRXQWHG GLVSOD\V µ RU DERYH DOO LQWHUDFWLYH GLVSOD\V DQG DOO GLVSOD\V ZLWK DQ DUWLFXODWLQJ PRXQW ZLOO UHTXLUH EORFNLQJ DQGRU VXLWDEOH EDFNLQJ DV FRRUGLQDWHG ZLWK 'DWD9R[ ·:DOO )LQLVK &HLOLQJ 7LOH&HLOLQJ *ULG ZRUN UHSDLU DQGRU ILQLVKRXW RI DQ\ ZDOO FRYHULQJ ZDOO ILQLVKLQJ SDLQWLQJ VHDOLQJ PDVRQU\ ZRUN HWF DQG DQ\ PRGLILFDWLRQV WR FHLOLQJ WLOHV RU FHLOLQJ JULGV UHTXLUHG DV D UHVXOW RI LQVWDOODWLRQ RI SURMHFWRU VFUHHQV OLIWV VSHDNHUV FDPHUDV PRXQWV HWF XQOHVV VSHFLILFDOO\ SURYLGHG IRU LQ WKH 'DWD9R[ SURSRVDO ·&DEOLQJ 3DWKVDOO SURYLGHG FDEOLQJ SDWKV DQG UDFHZD\V ZLOO EH DFFHVVLEOH FOHDU GU\ DQG XQREVWUXFWHG 7KH\ VKDOO EH VL]HG DV UHFRPPHQGHG E\ 1(& DQG $9,;$ ·9LEUDWLRQ 'DPSHQLQJLVRODWLRQ RI DQ\ XQZDQWHG YLEUDWLRQ RI EXLOGLQJ EXLOGLQJ VWUXFWXUH IORRUV FHLOLQJV ZDOOV RU DQ\ RWKHU VXUIDFH WR ZKLFK $9 HTXLSPHQW LV WR EH PRXQWHG $OO PRXQWLQJ VXUIDFHV PXVW EH IUHH RI YLEUDWLRQ ZKHWKHU FDXVHG E\ SHGHVWULDQ WUDIILF +9$& V\VWHP FRPSRQHQWV 0HFKDQLFDO RU (OHFWULFDO 6\VWHP FRPSRQHQWV RU DQ\ RWKHU FDXVH ·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·/LJKWV DQG /LJKWLQJ &RQWURO 6\VWHPV $OO LQWHJUDWHG OLJKWV DQG OLJKWLQJ FRQWURO V\VWHPV SURYLGHG E\ RWKHUV PXVW EH DEOH WR DFFRPPRGDWH WKLUG SDUW\ FRQWURO FRQQHFWLRQV DQG SURWRFROV ·'UDSH DQG 6KDGH &RQWUROV 6\VWHPV$OO LQWHJUDWHG GUDSH DQG VKDGH FRQWUROV V\VWHPV SURYLGHG E\ RWKHU PXVW EH DEOH WR DFFRPPRGDWH WKLUG SDUW\ FRQWURO FRQQHFWLRQV DQG SURWRFROV \cri1\ Initial Acknowledged and Accepted This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 /2&$7,21 6800$5< /RFDWLRQ 3ULFLQJ ([FOXGHV DOO 2SWLRQDO DQG $OWHUQDWH &RPSRQHQWV /RFDWLRQ 3ULFH 'LYLGH &RPELQH 7UDLQLQJ 5RRP 5RRP  'LYLGH &RPELQH 7UDLQLQJ 5RRP 5RRP  'LYLGH &RPELQH 7UDLQLQJ 5RRP ,') 'LYLGH &RPELQH 7UDLQLQJ 5RRP *HQHUDO  7RWDO 3ULFH ([FOXGHV 6DOHV 7D[  '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope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µ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his document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope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his document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope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his document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 0RQLWRUV 0RXQWV  $XGLR  0LFURSKRQHV  &$7  0+]  3DLU 88738QVKLHOGHG 3OHQXP&03 3UHPLVH +RUL]RQWDO &DEOH  %OXH %HOGHQ  '8 6KXUH 0;$:86 >2)(@  &HLOLQJ $UUD\ 0LFURSKRQH ZLWK ,QWHOOL0L[ IRU µ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his document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope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his document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope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his document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4  >2)(@  FKDQQHO N 'LJLWDOPHGLD J 2XWSXW &DUG )RU '0 6ZLWFKHUV &UHVWURQ  '2 127 86( '0&.&2+'  >2)(@  N +'0, ,QSXW &DUG )RU '0 6ZLWFKHU &UHVWURQ  '2 127 86( '0&.+'  >2)(@  '0 2XWSXW &DUG  . +'0, ZLWK $XGLR &UHVWURQ  '2 127 86( '0&.+'2  +'0,‹ .  +'5 ,QSXW &DUG IRU '0‹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his document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope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‹ &HUWLILHG . 'LJLWDO0HGLD * ,QSXW &DUG IRU '0‹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his document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  3ULFH ,QFOXGHV $FFHVVRULHV DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope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his document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG 352-(&7 35,&,1* 6800$5< 7RWDO ,QVWDOODWLRQ 3ULFH *UDQG 7RWDO This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG 3XUFKDVH 2SWLRQV &DVK 3XUFKDVH 7HUPV RI 3D\PHQW \cp1\ 7RWDO 3D\PHQWV ([FOXGLQJ 6DOHV 7D[  Billing Milestones Amount Due 'HSRVLW  'XH RQ 6LJQDWXUH  3URJUHVV 3D\PHQWV  )LQDO 3D\PHQW  'XH RQ &RPSOHWLRQ   <HDU ([WHQGHG 6XSSRUW $JUHHPHQW <HDUV    VW \HDU IUHH ([FOXGHV VDOHV WD[ %LOOHG DQQXDOO\ ([WHQGHG VXSSRUW EHJLQV  \HDU DIWHU ILUVW VXEVWDQWLDO XVH Annual Charge  <HDU ([WHQGHG 6XSSRUW $JUHHPHQW <HDUV  Description ( For details see Terms & Conditions Support Agreement Obligations): ,QFOXGHG\sas1\  \HDU ZDUUDQW\ RQ ZRUNPDQVKLS PDQXIDFWXUH ZDUUDQWLHV VWLOO DSSO\ DOO RWKHU ODERU ELOODEOH DIWHU  \HDU 6WDQGDUG 6XSSRUW $JUHHPHQW  <HDU Support Options (Select One): VW \HDU IUHH ([FOXGHV VDOHV WD[ %LOOHG DQQXDOO\ ([WHQGHG VXSSRUW EHJLQV  \HDU DIWHU ILUVW VXEVWDQWLDO XVH \sas2\ \sas3\ \poi1\ Initial Acknowledged and Accepted This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope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d2\ 7LWOH %\ \t1\ \d1\ %\\s1\ \t2\ \n1\ &LW\ RI 3HDUODQG 'DWH \n2\ 'DWH \s2\ $SSURYDO 6LJQDWXUHV ,1 :,71(66 :+(5(2) WKH GXO\ DXWKRUL]HG UHSUHVHQWDWLYHV RI WKH SDUWLHV KHUHWR KDYH FDXVHG WKLV 3URSRVDO WR EH GXO\ H[HFXWHG $&&(37$1&( 2) 352326$/ '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1 John Layton VP Audio Visual Solutions 5/9/2022 | 9:14 AM PDT DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 5/16/2022 | 10:11 AM CDT City Manager Clay Pearson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´µ VHUYLFHV DQG LLL LQDELOLW\ WR FRQQHFW WR GLUHFWRU\ DQG RSHUDWRU DVVLVWDQFH &XVWRPHU VKRXOG EH DZDUH WKDW 9R,3 VHUYLFH LV QRW UHJXODWHG E\ WKH )HGHUDO &RPPXQLFDWLRQV &RPPLVVLRQ )&& DQG WKH )&& GRHV QRW SURYLGH FHUWDLQ FRQVXPHU VDIHJXDUGV WKDW DUH DYDLODEOH LQ WKH WUDGLWLRQDO WHOHSKRQH HQYLURQPHQW 2QO\ 'DWD9R[ PD\ SHUIRUP VHUYLFH RU PDLQWHQDQFH RQ HTXLSPHQW FRYHUHG E\ WKLV ZDUUDQW\ ,7 ,6 (;35(66/< $*5((' $1' 7(506 $1' &21',7,216 '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope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·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·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his document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4 '9;$3ROLFH &RPELQH 'LYLGH 7UDLQLQJ 5RRP &LW\ RI 3HDUODQG 3D\PHQW $FW 7H[DV *RY·W &RGH † HW VHT 7KH &XVWRPHU DJUHHV WR SD\ 'DWD9R[ LQWHUHVW RQ DOO SDVW GXH DPRXQWV DW D UDWH RI  SHU PRQWK  SHU DQQXP  EXW QRW WR H[FHHG WKH DPRXQW SHUPLWWHG E\ WKH DSSOLFDEOH ODZ RI WKH MXULVGLFWLRQ ZKHUH &XVWRPHU UHVLGHV 'HSRVLW SD\PHQWV PXVW EH UHFHLYHG E\ 'DWD9R[ EHIRUH FRPPHQFHPHQW RI D SURMHFW 7KH SD\PHQW WHUPV RI WKLV FRQWUDFW DUH VXEMHFW WR FKDQJH E\ 'DWD9R[ DW DQ\ WLPH EDVHG RQ D UHYLHZ RI WKH FXVWRPHU·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·V ZDUUDQW\ 3URGXFWV WKDW DUH QRQGHIHFWLYH WKDW DUH XQRSHQHG DQG XQXVHG DQG FDQ EH UHVROG DV QHZ PD\ EH UHWXUQHG VXEMHFW WR D ILIWHHQ SHUFHQW  UHVWRFNLQJ IHH $Q\ FXVWRP RUGHUHG SURGXFW FDQQRW EH UHWXUQHG $GGLWLRQDO GHWDLO FRQFHUQLQJ WKH 'DWD9R[ 5HWXUQ 0DWHULDO $XWKRUL]DWLRQ SROLF\ LV DYDLODEOH XSRQ UHTXHVW  &XUUHQF\ 8QOHVV RWKHUZLVH VSHFLILHG DOO FXUUHQF\ OLVWHG LQ 'DWD9R[ GRFXPHQWDWLRQ LV LQ 86 GROODUV This document is confidential and the property of DataVox. Any copy or reuse of this document, its contents, recommendations and/or solutions in whole or part is strictly prohibited without prior written consent of DataVox. 3DJH  RI  Œ  'DWD9R[ ,QF $OO ULJKWV UHVHUYHG  DocuSign Envelope ID: 93BD8B1E-9A7D-42BD-8943-8D1C5B44D2D1DocuSign Envelope ID: 0D6A08A9-9263-429C-8773-8253DEFBD0B4