R2005-0124 08-08-05 RESOLUTION NO. R2005-124
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF PEARLAND,
TEXAS, AUTHORIZING THE CITY MANAGER OR HIS DESIGNEE TO
ENTER INTO A CONTRACT WITH KRONOS, INC., FOR THE PURCHASE
OF DATA COLLECTION AND TIME/ATTENDANCE SOFTWARE.
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PEARLAND, TEXAS:
Section 1. That the City Manager or his designee is hereby authorized to execute
and the City Secretary to attest a contract with Kronos, Inc., for the purchase of data
collection and time/attendance software.
PASSED,APPROVED and ADOPTED this the 8th day of August ,
A.D., 2005.
v
T El
MAYOR
ATTEST:
?UFMYSTAR
APPROVED AS TO FORM:
(30L-- -- 64---,
DARRIN M. COKER
CITY ATTORNEY
Exhibit "A"
Resolution 2005-124
KRoNos.
11•14,--%
Improving the Performance of People and BusinessTM
Professional Services Estimate
Prepared For City of Pearland
Prepared By: Phil Spende
For the Online (Remote) Implementation of
Workforce Timekeeper V5.1
This Professional Services Estimate was created on July 19, 2005.
It is valid for City of Pearland signature until September 17, 2005.
TM
MOMENTUM
Online
Kronos Confidential—Not To Be Disclosed To Third Parties Without Kronos' Express Written Consent
Table of Contents
1. PROJECT OVERVIEW• 1
2. Basic Package Assumptions 1
3. Timekeeper Terminals 1
4. Payroll Interface 1
5. Additional Professional Services 1
6. Engagement Estimate By Product 3
7. Customer Roles and Responsibilities 3
8. Educational Services Estimate 4
9. Required Technology Environment 4
9.A. Online Connectivity 6
9.B. Notes for Model 4500 Timekeeper Terminals: 6
10. Momentum Implementation 7
10.A. Plan 7
10.B. eAssess 7
10.C. Solution Build 8
10.D. Test&Certify 8
10.E. Deploy&Support 8
11. Engagement Guidelines 8
12. Approvals 9
Professional Services Summary
KRONOS® _
Prepared for City of Pearland MOMENTUM
Online
1. PROJECT,OVERVIEW:
The purpose of this Professional Services Estimate is to estimate the services required for the Online implementation of Kronos
products purchased by City of Pearland (hereinafter referred to as "Customer"). This estimate is based upon the implementation
assumptions listed below. Any change to the assumptions or discovery of increased complexity will be considered a change of scope.
2. Basic.Package Assumptions
•
Assumptions for Workforce Timekeeper
Number of Employees licensed for Workforce Timekeeper: 400
The number of Managers that will be supported is: 40
Number of Sites: Ten or Less
Number of Unions: One or less
Number of Pay Periods: Two or less
Number of Shift Differeritials: Two or Less
Number of Overtime Rules: Four or Less
Number of Basic Accrual Rules: Ten or Less
Number of Pay/Work Rules: Ten or Less
3. Timekeeper Terminals
The number of Model 4500 Touch ID Timekeeper Terminals to be installed is:
4. Payroll Interface
The Customer's Payroll vendor is: Other
The version the Customer is running is: 3
The other Payroll system is: HTE
A standard interface between a Kronos Timekeeping product and your Payroll vendor is included in the Time Essentials program. If
City of Pearland requires changes to the standard interface, it will be considered a change in project scope. Examples of such changes
include:
• A non one-to-one relationship between Pay Codes and Compensation Codes
• Calculations(i.e., percentages, wage manipulations, etc.)
• Table lookups
• Labor Level transfers
• Passing premium hours
5. Additional Professional Services
Import Employees,One Time Not Included
Workforce Connect- Import Employees Included
Workforce Connect- Import Accrual Balances Not Included
Workforce Connect-Import Managers, Labor Level Entries or Labor Level Sets Not Included
Workforce Connect-Import Schedules Not Included
Workforce Connect- Non-standard Payroll Included
Configure Additional Model 4500 Touch ID Timekeeper Terminal(s) Not Included
Additional Pay Rules 2
Kronos Confidential MSQ Time Essentials,Wersion 5.1 Page 1 7/19/2005
Professional Services Summary TM
Prepared for City of Pearland MOMENTUM
Online
Calculated Accruals
Included
Additional Accrual Rules 2
Additional Shift Differentials 0
Additional Overtime Rules 0
Kronos Confidential MSQ Time Essentials,Wersion 5.1 Page 2 7/19/2005
•
o Professional Services SummaryAdir
KRONOS
Prepared for City of Pearland MOMENTUM
Online
6. Engagement Estimate_By:Product
The table below is an estimated projection of time and fees by product.
Total
Total Estimated Total
Estimated Estimated
Professional Professional Education Services
Services Hours Services Services Investment
Dollars
Workforce Timekeeper V5 74 $11,100 $3,640 $14,740
Workforce Connect—Import Employees 9 $1,350 $1,350
Workforce Connect Interface, Non-standard Payroll 9 $1,350 $1,350 -
Caculated Accruals 16 $2,400 $2,400
Install/Configure Touch ID Software 4 $600 $600
2 Additional Pay Rules 8 $1,200 $1,200
2 Additional Accrual Rules 8 $1,200 $1,200
Totals 128 $19,200 $3,640 $22,840
7. Customer Roles and Responsibilities
Based on Kronos implementation experience, the following roles are critical for the successful implementation of the Kronos system in
your organization:
Title Suggested Qualifications
Project Manager Experienced Project Manager with successful track record.
Payroll Supervisor Complete comprehension of your time,attendance,and payroll policies. Strong oral
and written skills.
Human Resources Manager Complete comprehension of your time, attendance,accrual and payroll policies.
Strong oral and written skills.
Database Administrator Experienced with backup and recovery plan creation and implementation of database
engine.
Network Administrator Complete knowledge of the organization's network,future plans,and outstanding
issues or problems. Technical knowledge of network connectivity, and strong
network troubleshooting skills.
System Administrator Experienced System Administrator with two years of experience.
Desktop Services Administrator Knowledgeable Desktop Administrator.
Help Desk Knowledgeable in Windows and Intel based applications
Web Master Knowledgeable in Apache,Sun ONE, or Microsoft Internet Information Server.
City of Pearland understands and agrees that unqualified or unavailable staff will delay the implementation of the Kronos system and
may require City of Pearland to purchase additional Services from Kronos. If any of the above positions are not available in your
organization, please contact your Kronos representative or a third-party vendor.
Kronos Confidential MSQ Time Essentials,Wersion 5.1 Page 3 7/19/2005
Professional Services Summary
KRONOS°
Prepared for City of Pearland MOMENTUM
Online
8. Educational Services Estimate
As a Kronos customer you will also have access to online course descriptions, schedules, availability and registration, and once you are
fully implemented, you'll be able to use online registration.
For complete course descriptions, objectives, and pre-requisite information, please see the Kronos Education Catalog that your Kronos
salesperson will provide, or visit www.kronos.com/education/education.htm. For information on Kronos Virtual Classroom (INC)
offerings, please visit http://kvc.kronos.com
All training courses are priced per person per class/session unless otherwise noted.
The following courses with a recommended number of students per course are included:
Course Product No.of Students Training Points Extended
or Price Price
IMPLEMENTATION TEAM TRAINING
TRAINPTS Workforce Timekeeper 5.1 Managing Timecards and 1 1,400 1,400
Preparing for Payroll (INC)
TRAINPTS Workforce Timekeeper 5.1 Administering the 1 1050 1,050
Application (6 KVC Sessions)
END USER TRAINING
8602590-777 Workforce Timekeeper 5.1 Entering Time $447 $447
8602589-777 Workforce Timekeeper 5.1 Managing Timecards and $460 $460
Schedules
8602591-777 Workforce Timekeeper 5.1 Creating and Maintaining $460 $460
Schedules
8602655-777 Kronos 4500 Terminal Employee Training Kit $460 $460
Total Points Net Price
Training Points 2,450 $1,813
Educational Services Products $1,827
The total price of the Education Services package is: $3,640
9. Required Technology Environment
Time Essentials for Workforce Timekeeper 5 requires a technology environment capable of meeting the minimum requirements
defined in this section. Kronos strongly recommends that your technology environment meet the recommended configurations, as
experience has shown that overall performance will meet your expectations.
A DEDICATED server must be located on a LAN. All our qualification testing was done on a dedicated single-server configuration.
Since we cannot predict the impact of third-party applications, we can only support a dedicated machine for the Time Essentials
implementation.
Component Recommended Configuration
Operating System Windows 2000 Server(Latest Service Pack) or Windows 2003 Server
Database Microsoft SQL Server 2000 (at least service pack 3)
CPU Intel Xeon 2 x 3.067 GHz Server
RAM 2 GB RAM
Disk 30 GB on a minimum of two disks
CD-ROM CD-ROM Reader(or access to one on the network)
Monitor 1024x768 resolution recommended
Network TCP/IP, 10/100 MPBS or better
Backup Drive A rewriteable CD-ROM (CD-RW)drive or tape device for data backup is required.
Apache Web Server The Time Essentials installation is streamlined to install quickly with little modifications. By default,we
Kronos Confidential MSQ Time Essentials,Wersion 5.1 Page 4 7/19/2005
Professional Services Summary
KRONOSO
Prepared for City of Pearland MOMENTUM
Online
install the Apache Web Server.
Client PCs
Configuration PC:
A Configuration PC is an OPTIONAL additional client system that is used to configure Workforce Timekeeper. Of course, all
configuration tasks could be done from the single dedicated server.
Component Recommended Configuration:'
Operating System Windows 2003 Server(32-bit)
Windows XP
Windows 2000 Professional SP3 or current SP
Windows 2000 Server SP3 or current SP
CPU Intel-based Pentium 400 MHz or better
RAM 128 MB- More to run additional applications
Disk 90MB for Client executables
Middleware Microsoft SQL 2000 Client Utilities(NetLib 8.0, DBLibrary/8.00)
CD-ROM CD-ROM Reader(or access to one on the network)
Monitor 800x600 resolution minimum, 1024x768 resolution recommended
Network Bandwidth 10mpbs minimum, 100mpbs recommended
Browser PC:
A Browser PC is a client system that is used by supervisors to modify the timecards of their employees, modify the schedules of their
employees, run reports on their employees, and/or approve their employees'timecards.
Component Recommended Configuration
Operating System Windows 2003 Server(32-bit) •
Windows 2000 Professional SP3 or current SP
Windows XP
Apple Macintosh OSX V10.3.8(for HTML clients only)
CPU Intel-based Pentium 300 MHz or greater
RAM 96 MB or greater
Cache 256KB/L2 recommended
Hard Disk Space 20 MB for Cache
Display 1,024 x 768 with 256 Color recommended
800 x 600 with 256 Colors is supported using scroll bars
Network Protocol HTTP
NIC 10/100 Mbps Ethernet
Supported Web Browsers:
The Web Browser provides the interface for the Workforce Timekeeper V5 application. Each Web Client Workstation must have one of
the following Browsers installed:
• Microsoft Internet Explorer version 6.0 for secure mode (HTTPS) (Windows XP,Windows 2003 Server).
• Microsoft Internet Explorer versions 5.5 SP1, 6.0 for secure mode(HTTPS).
• Microsoft Internet Explorer version 5.0 or versions 5.5 SP1, 6.0 for non-secure mode HTTP.
• Apple Safari V1.2.4 (for Apple Macintosh OSX).
Workforce Timekeeper V5 requires Cookies to be enabled and Active-X controls must be permitted. The application requires a Java
Runtime Environment,JRE 1.4.2_06 or 5.0. The JRE is shipped with the system.
The Client Workstation communicates to the Web server using the HTTP(S) Protocol. As is obvious to Internet/Intranet users, the
speed of the network or communications facilities has a direct effect on user satisfaction and productivity. It is strongly recommended
that 56 Kbps be considered the minimum communication rate. The higher the communications transfer rate, the greater the user
satisfaction.
Adobe Acrobat 4.0 or greater is required to view reports created by Workforce Central.
Kronos Confidential MSQ Time Essentials,Wersion 5.1 Page 5 7/19/2005
Professional Services Summary
O KRONOS®
Prepared for City of Pearland MOMENTUM
Online
9.A. Online Connectivity
Expertcity Inc.'s DesktopStreamingTM products (GoToAssist, GoToMyPC) are the primary remote access tools used to support our
Momentum Online customers. These tools provide:
End-User Permissions and Control: You are always in control of a GoToAssist session. The user must first grant permission for the
representative to access his/her PC. Plus,the user always has overriding mouse and keyboard control throughout a session.
Complete Data Privacy: State-of-the-art security features including 128-bit end-to-end Advanced Encryption Standard (AES)
encryption ensure that the data exchanged in all GoToAssist sessions is completely secure.
9.a. Notes for Model 4500 Timekeeper Terminals:
Telnet
Kronos 4500 Terminals have built in Telnet capabilities. Telnet is sometimes used by Kronos Global Support for diagnostic purposes
when troubleshooting various issues with the Timekeeper Terminals. Due to security concerns, the Timekeeper Terminals are shipped
with this feature disabled. You may be requested to enable this feature by Kronos Global Support when diagnosing issues with your
Timekeeper Terminal. This will require physical access to the Terminal by personnel with Supervisory Access. Before enabling Telnet,
please check with your company's security policies.
Fi rewa lls
When network firewalls exist within the communications path between Kronos 4500 terminals and the Data Collection Manager Server,
specific TCP ports must be permitted through the firewall. Otherwise, symptoms such as punch collection failures, uncollected
biometric enrollments, or general communication failures may occur. The chart below identifies the required ports, and assumes that
the Data Collection Manager Server is behind the firewall.
Communication between Inbound Port Outbound Port
Data Collection Manager Server to 4500 8888 80
Workforce Central Application Server to 4500 (for Smart Views) 80
Communication between multiple Data Collection Manager Servers 8888 and 8889 8888 and 8889
Please note: The above port requirements assume a "stateful" packet inspection firewall is used to permit the return path of the TCP
connections. Most firewalls are stateful capable and do not require any further configuration. If your firewall can not maintain stateful
TCP connections, all TCP source ports must be allowed to transverse the firewall for each of the destination TCP ports mentioned
above, and the return path permissions must be configured manually. TCP source ports are automatically assigned by the device
initiating communication and use a port range of 1024 to 65535.
Kronos Confidential MSQ Time Essentials,Wersion 5.1 Page 6 7/19/2005
•
Professional Services Summary
KRONOS°
Prepared for City of Pearland MOMENTUM
Online
10.Momentum Implementation
Our proven MomentumTM implementation methodology provides a structured and phased approach supported by project management
and flexible education offerings.
f 1 roved Nlanage`ment �r `
Plan Solution; Test& Deploy &
Build certify Support
, g` 'r fork1orce L nuu y
Our project managers and consultants guide your team through our efficient and proven process by providing assistance during the
following project phases:
10.A. Plan
The Kronos Project Manager assists the customer to prepare for the implementation, establish project success criteria, and plan the
project scope, schedule, and guidelines. Complete Customer readiness for the Online implementation of all products purchased is the
goal of the initial Plan phase of the project. Project management continues for the duration of the project.
Kronos Responsibilities Customer Responsibilities
• Kronos Project Manager initiates Project Kickoff Call to • Participate in Project Kickoff Call to establish contact.
review Project Handbook and all elements of the project • Schedule Kronos Virtual Classroom (KVC)training.
plan. • Complete Computer Based Tutorials.
• Milestone- Customer Readiness: • Arrange for acquisition and setup and of necessary system
hardware.
• Establish Internet connectivity at Server.
• Arrange for installation of Timekeeper Terminals.
• Customer Readiness Milestone indicates Customer has
completed all readiness items as identified, understands and
accepts the project criteria, scope, schedule, and guidelines.
The Customer understands and agrees that any Customer
project delays, including those affected by unqualified or
unavailable staff, will delay the implementation and may
require the purchase of additional services from Kronos.
• Sign-off on Customer Readiness Milestone.
10.B. eAssess
Kronos assists the Customer to ensure all applicable survey, data, and requirements documents for the product(s) are understood
and completed.
Kronos Responsibilities Customer Responsibilities
• Review Timekeeper Terminal installation procedures. • Complete Kronos Virtual Classroom (KVC)training.
• Set up Customer access to the Online Configuration • Complete Computer Based Tutorials.
Survey. • Complete Momentum Online Configuration Survey.
• Assist in finalizing survey. • Dedicate or make available on an as-needed basis, decision
• Review and validate Online Survey results. makers to discuss configuration/integration requirements.
• Confirm installation readiness.
• Milestone-Configuration Scope. • The Configuration Scope Milestone indicates customer
understands and has completed all documents required for
configuration of the product(s).
• Sign-off on Configuration Scope Milestone.
Kronos Confidential MSQ Time Essentials,Wersion 5.1 Page 7 7/19/2005
Professional Services Summary
KRONOS®
Prepared for City of Pearland MOMENTUM
Online
1O.C. Solution Build
Kronos builds the solution according to the Online Configuration Survey.
Kronos Responsibilities Customer Responsibilities
• Configure the application(s). • Provide access and security to the applicable network and
• Implement connectivity to the Customer's Payroll system. servers.
• Perform unit testing to verify the Solution Build. • With Kronos guidance, install software.
• For any purchased import services: • Dedicate or make available on an as-needed basis, appropriate
• Configure the Workforce Connect interfaces for resources during the Solution Build and Unit Testing.
standard import using Kronos-supplied Excel files. • Dedicate or make available on an as-needed basis, appropriate
• Perform unit testing to verify the Solution Build for IT resources to participate in Clock Setup and System Backup
these interfaces. • For any purchased import services, complete the Kronos-
supplied Excel workbooks.
1O.D.. Test:& Certify
Kronos supports Customer project team testing to the Configuration Scope, resolves all critical open issues, and plans deployment.
Kronos Responsibilities Customer Responsibilities
• Support Customer testing. • Dedicate or make available on an as-needed basis, appropriate
• Verify product(s) is configured as per the Online resources to test the product(s), ensuring representatives from
Configuration Survey. all affected user communities participate in the test.
• Verify communication and integration capability of • Coordinate testing with other vendors, if applicable.
product(s). • Document any request for changes.
• Make configuration changes as requested. • Test any changes requested.
• Verify configuration changes. • System Certification Milestone indicates the Kronos product(s)
• Review of Go-Live Procedures. has been installed and configured in compliance with the
• Milestone-System Certification. Configuration Scope documents.
• Sign-off on System Certification Milestone.
1O.E. Deploy & Support
Kronos helps the customer transition from a project oriented, pre-production environment to a successful and live production
operation supported by Kronos Global Support.
Kronos Responsibilities Customer Responsibilities
• Kronos personnel are available via telephone for switch to • Dedicate or make available on an as-needed basis, appropriate
production system (if applicable) and Go-Live. resources to be responsible for switch to production system (if
• Make any necessary configuration changes per approved applicable) and Go-Live.
change order(s). • Review data for accuracy, if applicable.
• Verify configuration changes. • The Production & Support Milestone indicates the Kronos
• Milestone- Production &Support. product(s) included in a project phase has been successfully
moved into a production environment and is working according
to the Configuration Scope. The implementation project for the
applicable product(s) is considered complete and the customer
has been transitioned to Kronos Global Support.
• Sign-off on Production &Support Milestone.
11.Engagement Guidelines
For information related to Kronos'Engagement Guidelines, please point your browser to:
http://www.kronos.com/Support/Professiona lServicesEnga aementPol icies.htm
For information related to Kronos'Support Policies, please point your browser to:
htto://www.kronos.com/SuDoort/SupoortServicesPolicies.htm
Kronos Confidential MSQ Time Essentials,Wersion 5.1 Page 8 7/19/2005
•
Professional Services Summary
KRONOS°
Prepared for City of Pearland MOMENTUM
Online
12.Approvals
SUBMITTED AND APPROVED BY KRONOS ONLINE PRACTICE MANAGEMENT
By: Date:
By signing below and by signing the Sales Agreement and Software License, Customer agrees to
purchase the Services described above.
Very truly yours,
•
Kronos Incorporated
ACCEPTED AND AGREED
City of Pearland
By: _ Bill Eisen Date: August 9, 2005
Title: City Manager
This document or any part thereof may not be reproduced in any form without the written permission of Kronos Incorporated. All
rights reserved. Copyright 2005.
Kronos, the Kronos logo, and Kronos Touch ID are registered trademarks, and Kronos 4500, Kronos 4500 Touch ID, Momentum, and
Workforce Timekeeper are trademarks of Kronos Incorporated or a related company in the United States.
Microsoft, Windows 95, Windows 98,Windows 2000 and Windows XP are registered trademarks,
and Windows NT is a trademark of Microsoft Corporation in the United States and/or other countries.
Kronos Confidential MSQ Time Essentials,Wersion 5.1 Page 9 7/19/2005
Professional Services Summary _
KRONOS® - e
Prepared for City of Pearland MOMENTUM
Online
PROFILE — FOR KRONOS INTERNAL USE ONLY
Product and Maintenance
Product Licenses
Product Part Number Quantity License Maintenance
Revenue Revenue
Workforce Timekeeper V5,400 Employees 8800036-000 1 $7,590 $1,545
Managers(up to 40) 8800039-000 1 $2,430 $925
Workforce Accruals 8800037-000 1 $3,600 432
Workforce Connect Primary Link,400 Employees 8800061-000 1 $910 $295
Workforce Connect Primary Interface-Interface 8800062-000 1 $0 $0
Workforce Connect Additional Link,400 Employees 8800063-000 1 $910 $295
Workforce Connect Additional Interface-Interface 8800064-000 1 $0 $0
Workforce Employee V5, 400 Employees . 8800038-000 1 $2,125 $1,090
Workforce Central V5 CD &Documentation 8700437-001 1 $0 $0
4500 Touch ID 10/100 Mbit Ethernet 8602004-301 1 $2,125 $225
Kronos TouchlD Software 8602006-001 1 $125 $25
Product Sub-Total $19,815
Maintenance Sub-Total - $4,832
Kronos Confidential MSQ Time Essentials,VVersion 5.1 Page 10 7/19/2005
Professional Services Summary _ r_
ti KRONOS° For eMerge Data Entry MOMENTUM Prepared for City of Pearland Mo M
Online
This form is used to enter the Professional and Educational Services quote into the Oracle Quoting Module.
Professional Services by Role for the Online Practice
Product Quantity Role Type Unit Selling Total Price
(Hours) Price
9990004-ONL 14 Project Manager Estimate $150 $2,100
9990004-ONL 114 Application Consultant Estimate $150 $17,100
Professional Services Sub-Total 128 $19,200
Educational Services and Products
Delivered Educational Services
Product Delivered Educational Services Quantity Unit Selling Total
(Points). Price
TRAINPTS Training Points 2,450 $0.85 $1,813
Educational-Services.Products
Product Educational Products Quantity Unit Selling Total
Price
8602590-777 Workforce Timekeeper 5.1 Entering Time $447 $447
8602589-777 Workforce Timekeeper 5.1 Managing Timecards $460 $460
and Schedules
8602591-777 Workforce Timekeeper 5.1 Creating and $460 $460
Maintaining Schedules
8602655-777 Kronos 4500 Terminal Employee Training Kit $460 $460
Education Sub-Total $3,640
The Total Revenue is: $47,487
Kronos Confidential MSQ Time Essentials,Wersion 5.1 Page 1 7/19/2005