R2021-125 2021-06-14RESOLUTION NO. R2021-125
A Resolution of the City Council of the City of Pearland, Texas, adopting
the City of Pearland Strategic Priorities promulgated during the City's 2021
Annual Planning Retreat.
WHEREAS, the City Council recognizes the necessity of identifying strategic priorities
and initiatives to ensure the constant pursuit of improving the quality of life for the citizens of
Pearland; and
WHEREAS, the City Council held a retreat with City staff on May 14th and 15th, 2021, at
which time strategic priorities and initiatives for the City's future were identified; now, therefore,
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PEARLAND, TEXAS:
Section 1. That the City Council hereby adopts and embraces the 2021 Strategic
Priorities and post -retreat report attached hereto as Exhibit "A".
PASSED, APPROVED and ADOPTED this the 14th day of June, A.D., 2021.
EVIN COLE
MAYOR
ATTT:
AL ROAN, TRMC, CMC
CITY SECRETARY
APPROVED AS TO FORM:
ZaiS— sCW—
DARRIN M. COKER
CITY ATTORNEY
City of Pearland
City
Values
Strategic Priorities
Resilient Finances
Providing long-term community value
through trusted stewardship and responsible
financial management.
Safe Community
Making Pearland a welcoming place for
everyone by ensuring a safe environment
and providing efficient and effective Public
Safety services for residents, businesses,
and visitors.
Strong Economy
Developing and investing in an attractive
community that allows talent, entrepreneurs,
and businesses to thrive for generations to
come by supporting stable, steady growth,
and unending opportunities.
+Trust
+Respect
+Integrity
+Teamwork
+Ownership
+Innovation
Sustainable Infrastructure
Building quality of life on a well-planned and
maintained foundation of essential water,
transportation, and flooding infrastructure,
appealing amenities, and long-term value.
Welcoming Community
Fostering a diverse and unified community
with events, amenities, and public spaces
that bring people together.
Trusted Government
Delivering transparent, high-quality, and
accessible City services by developing
cutting edge solutions, engaging with the
community, and continuously improving
our capabilities.
THE COMMUNITY OF CHOICE
City of Hilliard Page 0
Governing Body Retreat
City Council Retreat
May 14-15, 2021
City of
Pearland , TX
City of Pearland Page 1
Governing Body Retreat
Trusted Advisors Transforming Communities
The City of Pearland, Texas, held a Governing Body Retreat on May 14th
and 15th, 2021. The retreat was planned and facilitated by The Novak
Consulting Group, part of Raftelis.
Day 1
Introductions & Expectations
The retreat began with the City Council and staff introducing themselves and then sharing their
expectations for the retreat:
I am really looking forward to getting a better understanding of what Council Colleagues have in
terms of a vision for the City. I sometimes feel like Council is a little disconnected, so I’d like to
have a shared vision and use it to make decisions moving forward.
I’m so new to the Council that my expectations are low, and happiness is a function of
expectations. Being in the room together is a big win and determining what the future is would
be great.
I don’t have huge expectations, but we’ll see how the weekend turns out.
Let’s set some goal posts that we can hold each other to and really figure out what to prioritize.
What are the next steps? We’ve been going flat out to figure out how to grow into the City that
we are. We’ve been growing in big chunks, which causes stress, but a lot has gotten done and
now we have the opportunity to fill in some gaps.
Set the big picture, long-term goals and within the organization, share the goals with everyone in
the organization, so that everyone sees how everything ties up to the big picture for the City. I
think it will help us to be cohesive and pull in the same directions.
Things are really different than when I started on Council. At one point, an inspection had to be
done every seven minutes, the City was growing so fast. I think that this is important and one of
the best things we’ve done in the last few years – it’s brought folks together. The mayor, City
Council, and staff are custodians for the City, and we need to gel together.
It’s important that we give our direct reports more clear and measurable goals to determine
success. We need to more clearly communicate expectations for what we do and don’t consider
success. We need to get together and have these conversations – what do we want to be in the
next 10, 15, 20 years, and how do we get there?
As the City transitions from a reactive to a responsive manner of growth, we can be more
measured as we deal with public safety issues. I’d like to have some agreement between what
Council expects and what my staff expects.
I’ve seen Pearland grow a lot, but we are in a time of transition. I’d like a cohesive vision for
Council – they’re the ones who establish the vision so that there’s a clear direction up and down
throughout the organization.
I look forward to the future of Pearland – we’re a wonderful and diverse community, and I look
forward to a bright future.
There have been some growing pains. City management has done well, and we’ve faced several
major crises – Hurricane Harvey, the ice storm, the pandemic – there’s room for improvement,
but the staff has really stepped up.
My hope is that Council comes together as a group and coalesces around a vision for moving
forward as a team. We can still disagree on specific areas but build on the team mentality and
camaraderie.
City of Pearland Page 2
Governing Body Retreat
Trusted Advisors Transforming Communities
Governing Together
City Council was asked to explore a series of questions about what it means to govern together:
What does good governance look like to you?
What values are important to you in governing?
What is important to remember when your position is the prevailing decision, and what is
important to remember when your position is not the prevailing decision?
What type of relationship do you hope to have with your colleagues on the City Council?
What type of relationship do you hope to have with the City Manager and Staff?
What do you hope this governing body will be known for?
The responses are captured within the following table.
Governing Together
– Questions Responses
What does good
governance look
like to you?
Trustee vs. representative: I think it’s a continuum – we should do this because this is
what people want vs. we have more information and need to make the right decision
even if it’s not popular. I’d like to put more policies in the Trustee bucket, as opposed
to the responsive to public input bucket. Overall, I think good governance is putting
long-term strategic objectives front and center in decision-making.
Transparent – as a body we need to be prepared and give clear direction.
Forward-looking, accountable, responsible. Governing by Facebook doesn’t work.
We need to explain and reason out the thought process for decisions and explain the
“why.” The citizens don’t hire/elect you because you’re you – your intellect and
judgement are part of the package. This can be contrary to what the public wants, but
it’s like vegetables.
Newer elected officials tend to be more representative focused – over time, they
seem to shift to trustee-style governors. There are trends. If you allow yourself to be
thrown off constantly, nothing really gets done. If you’re homed in on where you want
to go, you can get there. Governing with a vision is super important. Good
governance is forward looking, but it’s also looking at what’s happened previously
and how situations have been handled before. There are things that we deal with on
an on-going basis and having access to where the community has come from is
helpful. I stay engaged with trends, travel, and engage with others across the country
to examine what’s happening in our community and bring best practices home –
innovate where we can. It’s also important to understand the role of government in
peoples’ lives. Does the role of a government change as the size of the governed
changes – has our role changed as we’ve added 100,000 people? There’s some
disagreement within the Council.
Moving forward with a purpose, having a plan. Twists and turns happen, but knowing
where we’re headed and not necessarily getting blown with the wind. Sitting back,
planning, being deliberate, and being responsive and engaging with members of the
public. We represent 130,000 people, but we have to trust that we were elected
based on what we ran on – being deliberate and thoughtful. Not just being reactive –
there’s a difference between responding and being reactive.
City of Pearland Page 3
Governing Body Retreat
Trusted Advisors Transforming Communities
Governing Together
– Questions Responses
We should have goals and visions for the City, which should come from interactions
with the public – we’re accountable to them, we need transparency, and they need to
know what’s going on and how folks are voting. Passing that vision on from the
citizens to staff. Cooperation between Council and staff – we all have a common goal
to make Pearland the best City we can. We occasionally disagree, but most of the
time we agree to disagree and we do it in a friendly way.
Cooperation and, to some extent, acquiescence. We may come into an agenda item
with one idea, listen to other views, and come out with a different perspective. For
any organization, that’s what works well. While I’ve been on Council, it’s been useful
and we’ve been an extremely productive council. We collaborate and work together.
Governance needs to be thoughtful and steady. We need to be responsive, but not
reactive – we’re an ocean liner, not a speedboat. It should take a while to accomplish
things, because we have a huge impact and we need to weigh the consequences. A
government that’s thoughtful needs to minimize bureaucracy – needs to engage
without losing sight of what needs to be accomplished. Can’t have bureaucracy for
the sake of bureaucracy. Good governance is based on customer service and a
cooperative attitude. Staff helps to implement the vision, but neither of us should be
combative.
Things have changed a lot. We used to be a small council, and it used to be more
difficult to not vote the way the community prefers. We each bring something good to
the Council chambers, and we’re all individuals. I look back over my experience – I
wouldn’t change a vote. I get a ton of phone calls – you used to know who’d be at
Council. The word now is that Councilors have been elected to represent. We have
positive and negative reactions to agenda items, but when we discuss each item,
there are different points of view that come out. The conversation is good, and the
Council members are independent, but bring different things to the table. That’s what
the people are looking for – not always agreement, but we’ll sit down and talk about
it. For us, open discussions, transparency – the majority of Pearland has my
cellphone. I’ll tell you how I’m going to vote – I listen to folk, but I’m open to the
conversation.
City of Pearland Page 4
Governing Body Retreat
Trusted Advisors Transforming Communities
Governing Together
– Questions Responses
What values are
important to you in
governing?
Integrity, responsibility, respect
Families, keeping Pearland safe (flooding, violence, living the American dream).
There’s a tension in which values prevail. We’re not going to be right, but we’re
going to do what we think is right.
Integrity transparency, being inclusive – accessible and transparent with the decision-
making process. Put information out with more lead time, get input and see what the
process was to come to a decision. Accountability
Integrity, respect, engagement, openness to thoughts, actions, being genuine
Cooperation, open-minded, accountability to each other, transparency, fiscal
responsibility. Having a safe, clean city with good schools, respecting each other,
and being succinct.
Honesty, productivity is important (we have a tendency to argue when we can find a
flaw, but we can’t let the perfect be the enemy of the good – I don’t like sitting still).
Inclusiveness – being willing to listen to neighbors and strangers. Open-mindedness
and being clear about our purpose.
Honesty, trustworthy, concern for citizens and residents – Anything I’ve voted on
hasn’t been for me – it’s for the residents, and that’s the way that I think it should be.
We should be reflecting what the citizens are concerned with, but we should also be
honest with them.
Sustainability (fiscal) – making sure that what we’re doing outlasts us and we’re good
stewards; transparency – actually receiving public input, rather than just providing the
opportunity; innovation – bias toward action – be prepared to advance goals and
priorities that we think are important. Rights vs. responsibilities – when we’re
deciding on a conditional use property – property owner’s rights vs. community
interest in deciding the character of the community. Move more toward the solidarity
of the community and City. Do what’s best for everyone.
What is important to
remember when
your position is the
prevailing decision,
and what is
important to
remember when
your position is not
the prevailing
decision?
Be gracious (that’s where we need to end up) – there are a lot of personal feelings
that get tied into votes. Once the decision is made, you’re backing the decision of the
City. Whether it’s 6-1 or 7-0, it’s decided and you move on. I think you owe your
constituents where you were, but I don’t think you go to the negative place of “they
were wrong.”
Responsible regardless.
I can lose a vote and see that each Council member is coming from a place of
wanting to do what’s best for the City. In reverse, you don’t spike the ball.
When there’s disagreement, it’s usually 4-3. If it’s that close, it can go either way – I
don’t lose sleep over it.
We don’t deal with much that’s as black and white in our voting. We have to be
respectful of the fact that our votes help some and hurt others. I haven’t worked with
a Council that hasn’t been cognizant of that. When we’ve disagreed, we’ve done it
agreeably. I appreciate how members have tended to do things when we’ve been on
opposing sides. I respect opinions and the perspectives of others, and while I don’t
always agree, I haven’t lost that respect.
I don’t mind being the 1 in a 6-1. I’m going to vote the way I feel l should – and I want
others to feel like they should too. Have to respect their feelings in how they voted
and the reasons why.
Be gracious on either side.
Respect the body, from the winning or losing side.
City of Pearland Page 5
Governing Body Retreat
Trusted Advisors Transforming Communities
Governing Together
– Questions Responses
What type of
relationship do you
hope to have with
your colleagues on
the Governing
Body?
Moving forward, I hope to have a collaborative relationship. It’s been great to have
folks to bounce ideas off, talk through perspectives with, learn from different thought
processes and approaches. It’s great to have these resources.
Collaborative. As the mayor, I want to learn enough to help each of the Council
members be successful – good, solid working relationship with a strong rapport.
Good, lasting working relationship – everyone wants what’s in the best interests of
the City.
Respectful and professional.
Atomized City Council – everyone is doing their thing. There’s less outside
coordination and collaboration on objectives. In an ideal world, everyone would have
a better idea of where everyone else stands.
Respectful and professional – there is less cohesion outside of meetings right now,
and I’d like more of that human face on things.
My viewpoint is very different than others. I believe that you can’t have traction
without friction, and I think the discourse is positive.
What type of
relationship do you
hope to have with
the City
Administrator and
Staff?
Clear expectations in both directions (how Council can support and enhance staff
work, what Council’s expectations and vision are for staff).
I see myself as a liaison between Council and staff, open door (cuss and discuss).
Even if staff wants to share frustrations, I’d rather that they share it with me.
Mutual respect – most of staff’s workday is based around solving problems. It’s not
an easy job – we’re all professionals, and so are they, which allows us to work well
together.
Respectful and professional.
Relationship is there – there are some things that I wish had come to us sooner, but
we’re together for the good, bad, and ugly. We need to know how we can set policy,
whether we like it or not, and we need to deal with it. We’re all in it together.
Staff may be frustrated with lacking a clear direction, and on the Council side, trying
to identify the appropriate junctures to influence policy decisions, where/ how to
engage, etc. Clearer expectations – delineating the roles of City Council and staff.
Respectful and professional.
City functions still have to happen, even if there isn’t clear direction from Council. I
want to hear just the facts reporting, and make sure that there’s feedback to close the
loop. We also need honest feedback and to be able to defer to professionals at some
point. Staff are the subject matter experts and Council isn’t voted into office based on
expertise.
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Governing Body Retreat
Trusted Advisors Transforming Communities
Governing Together
– Questions Responses
What do you hope
this governing body
will be known for?
Successfully seeing and understanding the next transition of the City. From hyper
growth to maintenance, infill development, etc. and put the processes in place to
support those needs.
Good group of people that got things done and worked well together.
Being productive – hope that we don’t achieve greater notoriety than previous
Councils – people see and trust the Council.
Responsive to the residents’ needs, gave a lot back to the community.
Known for doing things not because they’re easy but because they’re hard, and
should do an ambitious moonshot.
I want us to continue to do a good job, but don’t necessarily stick out. If we’re doing
what we need to do, you don’t need to hear about us (want to be like garbage).
The one that set the trajectory for 2030, 2040, 2050 – we need to transition for what
the future will look like. Families should be safer for us having been in office and it
needs to be definitive.
Known to future councils that set in place processes that assist them in moving
forward. As a new Council member, you get thrown into a lot. Having processes to
help folks get up to speed would be great, so that people can depend on processes,
not individuals. I want Pearland and this body to be the roadmap for the County,
which is now growing at the breakneck pace that Pearland was growing at.
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Governing Body Retreat
Trusted Advisors Transforming Communities
Ideal Governing Body Member
We enter every relationship and engagement with certain expectations, many of which go unstated.
This exercise considered how different groups (the public, the staff, and Council colleagues) might
describe an “ideal” member of the Pearland City Council.
The responses are captured on the following graphic map and have been transcribed within the
following table.
City of Pearland Page 8
Governing Body Retreat
Trusted Advisors Transforming Communities
The Public is looking for: The Staff is looking for: My Council Colleagues are
looking for:
No government intrusion Predictable Respectful
Transparent Allows for differing thoughts on
issues
Respect staff to answer your
questions
Consistent Concerned with policy over
politics Collegial
Dependable Proactive Respectful of one another
Conservative Attentive Approachable
Customer Service Agent Approachable Even-tempered
Responsive – answer messages Clear direction from Council Considerate
Responsive Big raises Well-prepared for meetings
Responsive Clear and concise Prepared
Responsive Provide clear directives Knowledgeable
Responsive Understanding Team player
Responsive to their needs and
complaints in a timely manner to
show that we care
Cooperative (not adversarial)
relationship
Respect others: time, thoughts,
opinions
Watchdog Consistent Open-minded and short-winded
Forthright Cheerleader Cooperative
Protective (of their interests and
money)
Well-prepared for meetings and
discussions
Reach out to others for better
understanding
Least expensive cost to
government (high value) Respectful of our role Willing to cooperate and
compromise
Smooth Services Supportive (especially with
providing capacity and tools)
Not grandstanding or wasting
time
Respect Appreciative Cooperative
Accessible Reaffirming Team player
Accessible Compliant Concise
Approachable Uninformed (Clarification below) Efficient
City to tell them the truth in a
timely manner
Quick turnaround on information
requested Leadership
Honest Clear and concise
Honest Dependable
Visible Self-aware
Self-improving and enriching
Reactions from the Group:
Regarding self-improving and enriching: A Council member clarified that this was a positive
thing, as the public appreciates that the Council is interested in learning more and broadening
their experiences.
Regarding “uninformed”: One Council member expressed a desire for more responsiveness from
staff, because it feels like there’s an information asymmetry. Staff responded that quite a lot of
City of Pearland Page 9
Governing Body Retreat
Trusted Advisors Transforming Communities
information is shared, but not necessarily at the pace or frequency that a council member might
prefer, especially as incidents are unfolding.
o The norms of communication aren’t well-documented, which leads to a mismatch in
expectations.
o Can have a discussion about the timeline for information sharing - should be shared with
a longer lead time for major budget decisions, less time for more pedestrian decisions.
o How can we make the information more digestible and accessible – it’s overwhelming.
Some of the data is less relevant to decision-making.
o There feels to be less of a focus on sharing information on major incidents of high import
(budget decisions, etc.) in a timely manner. Should it be continuously while an incident
is in the news?
o Can be hard to filter through what’s most important because we’re hearing a lot about
some things and not others.
o Documents are also subject to open records laws and should be relatively free of staff
conjecture and speculation. Early information can also taint investigations and have
long-ranging consequences, especially when other agencies are included.
o If we’re receiving a lot of information for minor items, we should investigate receiving
automatic updates on much more significant items quickly. Would be in favor of
receiving more Sit-Reps, but want to be sensitive to sharing confidential information as
well.
City of Pearland Page 10
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Trusted Advisors Transforming Communities
Expectations – the Psychological Contract
Participants reflected on the thoughts they had in preparing for this retreat to articulate the expectations
they have for one another as they move toward governing together. Prompt questions included:
What do you need from your governing body colleagues in order for you to be an effective
governing body member?
o What are you willing to give your governing body colleagues?
As a governing body, what would you need from the Mayor?
o What are you willing to give the Mayor?
What does the Mayor need from the governing body in order to be effective?
o What is the Mayor willing to give the governing body?
The responses were captured in the subsequent tables.
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What do you need from your governing body colleagues
to be effective?
What are you willing to give your
governing body colleagues?
Collective understanding of our role An ear to listen
Clarity and focus on objectives and goals An opportunity to discuss
Proper feedback to understand where colleagues are
coming from
A timer
Preparation Time, openness to hear and listen
Don’t ask questions answered in the packet, educate
yourself on the issues
The things on the list
Respect Council time Reciprocity
Be concise, don’t belabor issues, use time efficiently,
don’t quibble with small picture items (manager vs. policy
makers)
Neutral ground for messages to be
shared and heard
Open discussion of pros and cons
Willingness to cooperate and collaborate
Introspection and share your positions
Understanding that where we are today isn’t where we
will be tomorrow – long-term focus
As a governing body, what do you need from the Mayor
in order to be effective?
What are you willing to give to the
Mayor?
Unifier who coheres the perspectives from Council (and
sometimes staff)
Would be good to have this happen pre-Meetings,
as opposed to the middle of the meeting (when
possible)
Time
One representative to the public for the City and helps to
present a united front
Feedback on role, perspectives, and
issues
Keep doing what you’re doing Whatever he needs (within reason)
Latitude – non-voting mayor, smart people on the Council Give latitude – his judgement is good
Patience – have to be aware of the Council dynamics
Liaise with staff
Be outspoken, as necessary
Dialogue with Council members on issues, support for
Council concerns
Good time management skills during the meeting
Use the gavel more
What does the Mayor need from the Council in order to be effective?
Reach out if you need me – I want to be responsive and for each member of Council to be
successful, and for us to be successful.
Respect the public – start on-time, move through the issues, be efficient (don’t speak if you don’t
have content to add).
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What does the Council need from the City
Manager and staff in order to be effective?
What is the City Manager and staff willing to
give the Council?
Integrity The best we can with the resources provided
Trust Execution of decisions
Honesty (even when it may potentially defy Council) Put the right people in the right place at the right
time
Well-respected by staff Honesty and integrity
Professional Excellence throughout the organization
Experienced/professional perspective and insight Professionalism (honesty, integrity,
accountability)
Ability to weigh in on major policy decisions Experience and perspective
Just the facts Examples from others, good and bad
Reach out to Council early for support Consequences of actions – pros and cons
No micro-management Bad news fast
Consistency Quality information
Understanding of occasional political/ constituent
pressure
Actionable, quality information
Constant improvement Accurate information and data
Judgement/air traffic control Time
Data room with key City information and reports Time
Summaries/explanations of long-running and
complicated issues
A City organization ready for big suburban needs
Cooperation Support for their decisions
Cooperation An organization that can accomplish most
anything Council policy wants to do
Forthrightness Unified organization to accomplish things
Responsible Room and support for individual interests /
priorities where possible
Responsive Support for Council decisions, whether supported
by staff or not
Preparedness Continuous improvement
Consistency Continuous improvement
Respect Seek efficiencies to extend limited resources
When possible, let us know where opportunities for
improvement exist
Results-oriented efforts (sound problem solving)
Concise communication
Accountability for the staff – good and bad
Ownership of the good and bad
Take criticism as constructive, not personal
Free beer
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What does the City Manager and staff need from
the Council in order to be effective?
What is the Council willing to give the City
Manager and staff?
Recognition that the Council is our Board of
Directors and that City Council is the City
Patience
Whole community outlook Patience
Long-term view Support
Honest perspective Full support
Values driven direction Understanding for the challenges of the position
Realization of scale and complexity of the
organization
Willingness to learn and/or understand
Advocacy for the City with other government
jurisdictions
Open mindedness
Appreciation for what is being accomplished Time to discuss items prior to Council meetings
Defense in the public as possible My time to listen
Consistency Time
Consistency Direction
After split decisions, support My honest opinion
Limited surprises Goals
Support Clear policy direction
Clarity Constructive criticism
Clarity Advocacy
Resources (staff, equipment, training Share my frustrations
Support for investments that are behind the scenes Energy
Time (Thursday memos and AIRs) Honest feedback
Preparation Neutral ground
Time (response vs. react) A ride on my boat
Six pack
Effort
Job
Understanding different roles
Team mindset
Honest feedback
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True Today, True in Ten Years
The City Council was asked to share their responses to two questions:
What is true about Pearland today that you hope will still be true in ten years?
What is not true about Pearland today that you hope will be true in ten years?
Responses were captured in the following table, as well as the subsequent graphic map.
True Today – still true in Ten Years Not True today – hope it will be true in Ten
years
Small town feel with big city amenities
Low crime rate, safe City
Clean City
Sense of community
Clean, well-planned City
Diverse City
Kick-ass public safety departments
Higher than average demographic stats
(income, education, etc.)
On-going quality of life enhancements
Small-town feel
Valued public safety
Great place to raise a family
Resident satisfaction with core City services
Robust network of community organization
Strong reputation for home buyers – good
stats
Great place to raise a family
Dynamic
Place where the American dream can thrive
Strong community
Small City neighborhood feeling
Continuing to grow
Less of a divide between east and west
Better debt management
Better traffic
Unified City
Zero traffic issues
No flooding
Comprehensive resiliency plan in place
More diverse commercial community
Multiple methods to traverse the City
Unified City
Unified City
Pro-business City in the region
Preeminent suburban City in TX
Low tax rate
Diversified economy (businesses reduce
burden on residents)
Plan and funding to cover long-term liabilities
Entertainment and amenities to be a
community of choice
No concerns on neighborhood flooding
Strong, stable community,
Local employment options
National/regional amenity draw
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Parting Thoughts
Participants were asked to reflect on the first day of the retreat and share their parting thoughts.
Revealing
Worked – it’s fine
Excellent
Great exchange of dialogue and ideas
Long-needed, helpful
Good, looking forward to tomorrow
Met expectations
Pleased, good dialogue
Very good
Great start
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Day Two
Initial Thoughts
Participants were asked to reflect on the activities of the first day and share their reactions and reflections,
captured below:
I liked that we started with different people and kept things fresh.
It felt like we were all professional and treated each other with respect.
I feel like there are some areas where we’re all interested – what do we need to do over the next
ten years to lower the tax rate? I’d like to spend some time exploring that.
I think that yesterday highlighted the need for formalized on-boarding for new Council members,
rather than taking an ad hoc approach.
We can be honest about feelings and limitations. We can be professional while not avoiding core
issues, so being constructively candid.
Organizational Update
The City Manager and staff provided an overview of what the organization has been focused on as it
implements strategies to accomplish the existing strategic priorities of:
Exceptional Government
o This is our commitment to transparency, accountability, and continual improvement.
We strive to be a model for other cities and aim to evoke pride from residents, visitors,
and City employees.
Connected Community
o At our best, we are in the intersection of government and community with a continuous
feedback loop of information that deepens the relationship.
Sound Infrastructure
o The literal foundation that makes the Pearland community a possibility. Long-term
strategies focused on essential services (transportation, clean water, flood mitigation,
etc.) keep Pearland successful.
Safe Community
o We strive to create peace of mind for residents and visitors alike, and to deliver on the
promise that Pearland is a safe place for everyone.
Strong Economy
o Stable and steady growth that creates the unending opportunity to invest in building an
attractive community that will thrive for generations to come.
The group also discussed the City’s many plans, how they fit together, and when/how Council can
provide input into each. The following graphic illustrates the timelines for some of the City’s planning
efforts.
City of Pearland Page 17
Governing Body Retreat
Trusted Advisors Transforming Communities
Council Priorities
After considering the input from the True Today, True in Ten Years exercise, and the existing strategic
priorities, Council updated the priorities, as well as the associated statements of what success will look
like. The updated priorities include:
City Tagline: The Community of Choice
Resilient Finances
o Providing long-term community value through trusted stewardship and responsible
financial management.
Safe Community
o Making Pearland a welcoming place for everyone by ensuring a safe environment and
providing efficient and effective Public Safety services for residents, businesses, and
visitors.
Sustainable Infrastructure
o Building quality of life on a well-planned and maintained foundation of essential water,
transportation, and flooding infrastructure, appealing amenities, and long-term value.
Strong Economy
o Developing and investing in an attractive community that allows talent, entrepreneurs,
and businesses to thrive for generations to come by supporting stable, steady growth, and
unending opportunities.
Welcoming Community
o Fostering a diverse and unified community with events, amenities, and public spaces that
bring people together.
Trusted Government
o Delivering transparent, high-quality, and accessible City services by developing cutting
edge solutions, engaging with the community, and continuously improving our
capabilities.
City of Pearland Page 18
Governing Body Retreat
Trusted Advisors Transforming Communities
Council Initiatives
Council members were invited to share individual initiatives that they were interested in pursuing over
the next 1-2 years. These initiatives included:
1. Promote high-quality, dense development
2. Regional detention program for floodplain mitigation
3. Improve public safety resources (add staff, equipment)
4. Stormwater utility fee
5. Support small and expanding businesses/Simplify permitting
6. Creation of anchor districts, catalyst (regional amenity)
7. Develop a City Services complex
8. Line item scrubbing of the budget (lower tax rate)
9. Priority/Program-based budgeting reviews
10. Long term capital asset financial plan
When prioritized, the following initiatives were agreed to by the group. Subsequent discussion and
clarification have been captured in the bullets under each of the top initiatives.
Top Initiatives
1. Support small, local, and expanding businesses/Simplify permitting
o Simplifying permitting supports small/expanding businesses, address the idea that it’s
difficult to do business in Pearland
o EDC work on small business side
o Better promote and hire local firms to do local work, doing business with the City
conference
o Pearland Prosperity Plan – incubate local businesses, start-ups, etc.
2. Scrub the general fund budget to identify $0.01 and $0.02 value options for expenditure
reductions/reallocations for FY 23
o City Manager to do this with staff and reports back (not looking to reduce headcount)
o Review expenditures to align with Council priorities
o Council decides to reduce tax rate or reallocate
High Initiatives
3. Long term capital asset financial plan (asset management tracking, plan to create internal service
funds, financing)
4. Promote high-quality, dense development that adds the highest possible value – consider suite of
options (residential and commercial)
Other Initiatives
5. Adopt stormwater utility fee
6. Creation of anchor districts, catalyst, regional amenity
City of Pearland Page 19
Governing Body Retreat
Trusted Advisors Transforming Communities
Day Two – Parting Thoughts
Participants were asked to reflect on the retreat and share their parting thoughts.
Met my expectations and gave clear direction. The interesting thing about the priorities is that it
raised some things that we don’t normally do. It doesn’t mean that things we aren’t talking about
aren’t priorities.
Enjoyed the time – very worthwhile. I like the planning process and focusing on the strategic
questions.
Council sets policies and a cohesive vision works best. This was definitely a step in the right
direction.
We’ve really wanted to have this conversation, and this has been really useful.
It was a good time for the group to get together and focus on the community and have honest
conversations.
Synergistic.
Helps me know how to shape the budget to make decisions – now we can all say no together.
I thought this was really good. This was the first in-depth session that we’ve had, and it was
interesting to hear some of the different answers to the questions.
I think that we got some productivity at the end – we need to do this again, and earlier in the
year. Important to do again before we have two new Council members. The next time we do this,
we can get more out of it. There was a lot of broad commentary, and I’d like to be more specific.
This is what I was hoping to do when I got on Council a while ago. Helped to define alignment
points. I’ll do my best to commit to the priorities as a member of this body and help to propel us
forward.
Good first step. We haven’t done anything like this for a while, and we need to internalize and
bring this to life. What does that look and feel like?
The last hour and a half were productive. If we could have started that part sooner, we could
have made more progress. I was hoping for a bit more concrete direction for staff.
I think that it’s helpful to have the buy-in on the priorities and the initiatives. We’re moving in
the right direction. We need to delineate where input can come into each of the overlapping
plans? I want Council touchpoints to be more clear.
The governance piece was important and useful when we meet on a weekly basis. All things
come in good time, and the timing of this was good, and we have some other things in the works
that will help to reinforce this.
Exchange and dialogue were good and the process was good. We’ve circled a bit, and we’ve
landed at a decent takeoff place.
I want to thank everyone for their participation. This was an initiative that I really wanted to see,
and one of my stated goals was to bring Council together where possible. Let’s rally around the
progress that we made in this session. Earlier in the year (at the start of the budget process) might
be ideal, but I think that this session was a great first step and got Council’s fingerprints on the
priorities and helps us to be vested on what we’re doing.